Your answers

Coverage by period

Coverage

MarylandLyftDriving to pick up a passenger

Lyft publishes $125,000 of third-party liability coverage (combined single limit) in Maryland while you are driving to pick up a rider. That is Lyft's current coverage, not the Maryland legal minimum.

$125,000
Lyft's coverage in Maryland
While driving to a pickup
Combined
Single limit
Injury and property damage together
Lyft's figure
Not state law
Platform-published
More details

The full explanation

Lyft's insurance help page says third-party liability coverage for covered accidents in Maryland is $125,000, combined for bodily injury and property damage, while a driver is on the way to pick up a rider. This is Lyft's current published coverage, not a Maryland legal requirement. Maryland's statutory minimum (Public Utilities § 10-405) is $50,000 / $100,000 / $25,000 plus uninsured motorist and PIP coverage. Once the rider is in the car, Lyft lists at least $1,000,000 of third-party liability coverage, and notes that some markets have exceptions.

Limits of this answer

Platform coverage can change. Check Lyft's insurance page for the current figure.

What could change

Platform terms change; re-check Lyft's page.

Sources

Coverage by period

Coverage

CaliforniaUber & LyftDriving to pick up a passenger

While you are driving to a pickup in California, the platform must carry $1,000,000 in coverage that pays first for harm you cause to others for death, personal injury, and property damage.

$1 million
Pays first for harm to others
Death, personal injury and property damage
From acceptance
When this starts
The moment you accept the request
More details

The full explanation

Once a request is accepted and you are driving to the pickup, California requires $1,000,000 in coverage that pays first for harm you cause to others for death, personal injury, and property damage. The platform policy is the coverage that pays first for harm you cause to others for this period.

Limits of this answer

This covers harm you cause to other people. Damage to your own vehicle is a separate question with different requirements.

What could change

SB 371 amended Pub. Util. Code 5433 effective January 1, 2026.

Sources

Coverage by period

Coverage

CaliforniaUber & LyftPassenger in the car

While a passenger is in your car in California, the platform must carry $1,000,000 in coverage that pays first for harm you cause to others for death, personal injury, and property damage.

$1 million
Pays first for harm to others
Death, personal injury and property damage
Passenger aboard
When this applies
From entry until your passenger exits
More details

The full explanation

While a passenger is in the vehicle and until they exit, California requires $1,000,000 in coverage that pays first for harm you cause to others. The platform policy is the coverage that pays first for harm you cause to others for this period.

Limits of this answer

This covers harm you cause to other people. Damage to your own vehicle is a separate question.

What could change

SB 371 amended Pub. Util. Code 5433 effective January 1, 2026.

Sources

Coverage by period

Coverage

WashingtonUber & LyftOnline, waiting for a request

While you are logged on but have not accepted a ride, Washington law requires coverage of $50,000 per injured person, $100,000 per accident, and $30,000 for property damage.

$50K / $100K
If you injure someone
Per person · per accident
$30,000
If you damage property
Someone else's car, fence, building
Before you accept
When this applies
From logging on until you take a ride
More details

The full explanation

While you are logged on and available but have not accepted a ride, Washington requires coverage of at least $50,000 for injury to one person, $100,000 for everyone injured in one accident, and $30,000 for property damage. This pays for harm you cause to other people. It does not pay to fix your own car, and it does not pay your own medical bills.

Limits of this answer

These are the least the law allows. The platform may carry more, and your own policy is a separate question.

What could change

Chapter 46.72B was amended in 2025; re-check periodically.

Sources

Coverage by period

Coverage

WashingtonUber & LyftOnline, waiting for a request

If you are logged into more than one app at once and have not accepted anything, Washington splits responsibility equally between those apps' insurers.

Split equally
Between the apps
Only while you are logged on with no ride accepted
One app pays
Once you accept
Whichever app matched you takes over
Rideshare only
Not delivery
We have not verified any equivalent rule for delivery apps
More details

The full explanation

Being logged into two or three apps at once raises an obvious question: whose insurance is it? Washington answers it, but only in a narrow situation - you are logged into more than one app, more than one of those policies actually covers the loss, and you have not accepted a ride from any of them. Then liability is split equally between them. Once you accept a ride, this stops applying. The app that matched you is responsible.

Limits of this answer

This is a rideshare rule. We have not checked whether anything similar applies to DoorDash, Instacart, or Amazon Flex, and we are not assuming it does.

What could change

Chapter 46.72B was amended in 2025; re-check periodically.

Sources

Coverage by period

Coverage

MinnesotaUber & LyftOnline, waiting for a request

While you are logged on but have not accepted a ride, Minnesota requires coverage of $50,000 for one injured person, $100,000 if more than one person is hurt, and $30,000 for property damage.

$50K / $100K
If you injure someone
One person · two or more
$30,000
If you damage property
Higher than most states
Before you accept
When this applies
Logged on, no ride yet
More details

The full explanation

While you are logged on and available but have not accepted a ride, Minnesota requires at least $50,000 of coverage if you injure one person, $100,000 if two or more people are hurt, and $30,000 for damage to someone else's property. This pays for harm you cause to other people. It does not fix your own car.

Limits of this answer

These are the least the law allows. The platform may carry more, and it must tell you in writing what it provides before your first ride.

What could change

Low near-term risk; amended in 2024.

Sources

Coverage by period

Coverage

New YorkUber & LyftOnline, waiting for a request

While you are logged on but have not accepted a trip, New York requires $75,000 for one injured person, $150,000 if more than one is hurt, and $25,000 for property damage - the highest waiting-period amounts of any state we cover.

$75K / $150K
If you injure someone
One person · two or more
$25,000
If you damage property
Someone else's car or property
Highest we have seen
How New York compares
Most states require $50,000 / $100,000
More details

The full explanation

While you are logged onto the app but have not accepted a trip, New York requires at least $75,000 of coverage if you injure one person, $150,000 if two or more people are hurt, and $25,000 for property damage. Those injury figures are the highest we have found for this period in any state we cover. Most require $50,000 and $100,000. Coverage for uninsured drivers and no-fault coverage are also required during this period. New York's rideshare insurance law only covers trips that BEGIN outside New York City. A trip starting in the city runs under different rules set by the Taxi and Limousine Commission, which we have not researched. If your trip started outside the city and ended inside it, this still applies to you.

Limits of this answer

We are not publishing a figure for no-fault benefits. The requirement is confirmed but the amount differs by location within New York and we have not pinned it down. New York's rideshare insurance law only covers trips that BEGIN outside New York City. A trip starting in the city runs under different rules set by the Taxi and Limousine Commission, which we have not researched. If your trip started outside the city and ended inside it, this still applies to you.

What could change

A bill to remove the $1.25M uninsured-driver requirement has been introduced and not enacted.

Sources

Coverage by period

Coverage

ConnecticutUber & LyftOnline, waiting for a request

While you are logged on and available but not on a ride, Connecticut requires $50,000 for one injured person, $100,000 per accident, and $25,000 for property damage.

$50K / $100K
If you injure someone
Per person · per accident
$25,000
If you damage property
Someone else's car or property
Available, not driving
When this applies
Logged on with no ride accepted
More details

The full explanation

While you are connected to the app and available for requests but have not accepted a ride, Connecticut requires at least $50,000 of coverage for injury or death of one person, $100,000 per accident, and $25,000 for property damage. This pays for harm you cause to other people.

Limits of this answer

These are the least the law allows. Coverage for uninsured drivers is also required and is covered separately.

What could change

Low near-term risk.

Sources

Coverage by period

Coverage

New JerseyUber & LyftOnline, waiting for a request

While you are logged on but have not accepted a ride, New Jersey requires $50,000 for one injured person, $100,000 per accident, and $25,000 for property damage, plus coverage for your own medical bills.

$50K / $100K
If you injure someone
Per person · per accident
$25,000
If you damage property
Someone else's car or property
Your medical bills
Also required
New Jersey requires no-fault coverage too
More details

The full explanation

While you are logged on and available but have not accepted a ride, New Jersey requires at least $50,000 of coverage if you injure one person, $100,000 per accident, and $25,000 for property damage. New Jersey also requires no-fault coverage during this period - that pays some of your own medical bills regardless of who caused the accident.

Limits of this answer

These are minimums. Coverage for uninsured drivers is also required and is covered separately.

What could change

Low near-term risk.

Sources

Coverage by period

Coverage

North CarolinaUber & LyftOnline, waiting for a request

While you are logged on but have not accepted a ride, North Carolina requires $50,000 for one injured person, $100,000 per accident, and $25,000 for property damage.

$50K / $100K
If you injure someone
Per person · per accident
$25,000
If you damage property
Someone else's car or property
Uninsured drivers
Also required
Combined coverage during this period
Verified in part

North Carolina raised its general car insurance minimums in July 2025. We have not confirmed whether that changed these rideshare figures, so check before relying on the exact numbers.

More details

The full explanation

While you are logged on and available but have not accepted a ride, North Carolina requires at least $50,000 of coverage if you injure one person, $100,000 per accident, and $25,000 for property damage. Coverage for uninsured and underinsured drivers is also required during this period.

What could change

North Carolina raised general auto minimums to 50/100/50 effective July 2025; whether the rideshare figures were conformed is unverified.

Sources

Coverage by period

Coverage

FloridaUber & LyftOnline, waiting for a request

While you are logged on but have not accepted a ride, Florida requires $50,000 for one injured person, $100,000 per incident, and $25,000 for property damage.

$50K / $100K
If you injure someone
Per person · per incident
$25,000
If you damage property
Someone else's car or property
Before you accept
When this applies
Logged on with no ride yet
More details

The full explanation

While you are logged on and available but have not accepted a ride, Florida requires at least $50,000 of coverage if you injure one person, $100,000 per incident, and $25,000 for property damage. This pays for harm you cause to other people. It does not fix your own car.

Limits of this answer

These are the least the law allows. The platform may carry more.

What could change

Low near-term risk.

Sources

Coverage by period

Coverage

TexasUber & LyftOnline, waiting for a request

While you are logged on but have not accepted a ride, Texas requires $50,000 for one injured person, $100,000 per incident, and $25,000 for property damage.

$50K / $100K
If you injure someone
Per person · per incident
$25,000
If you damage property
Someone else's car or property
Before you accept
When this applies
Logged on with no ride yet
More details

The full explanation

While you are logged on and available but have not accepted a ride, Texas requires at least $50,000 of coverage if you injure one person, $100,000 per incident, and $25,000 for property damage. This pays for harm you cause to other people. It does not fix your own car.

Limits of this answer

These are the least the law allows. The platform may carry more. A bill has been introduced in Texas that would lower these requirements when no passenger is in the car. It has not passed.

What could change

A bill has been introduced in Texas that would lower these requirements when no passenger is in the car. It has not passed.

Sources

Coverage by period

Coverage

South CarolinaUber & LyftOnline, waiting for a request

While you are logged on but have not accepted a ride, South Carolina requires $50,000 for one injured person, $100,000 per incident, and $50,000 for property damage - twice what most states require for property.

$50K / $100K
If you injure someone
Per person · per incident
$50,000
If you damage property
Twice the usual minimum
Either source
Who provides it
Your insurance, the platform's, or both
More details

The full explanation

While you are logged on and available but have not accepted a ride, South Carolina requires at least $50,000 of coverage if you injure one person, $100,000 per incident, and $50,000 for property damage. That property damage figure is worth noticing. Most states we cover require $25,000 or $30,000. South Carolina requires twice the common minimum. The requirement can be met by your own insurance, the platform's, or a combination of both.

Limits of this answer

Coverage for uninsured drivers is also required and is covered separately.

What could change

Low near-term risk.

Sources

Coverage by period

Coverage

MassachusettsUber & LyftOnline, waiting for a request

While you are logged on but have not accepted a ride, Massachusetts requires $50,000 for one injured person, $100,000 per accident and $30,000 for property damage. Uninsured motorist and PIP coverage are required too.

$50K / $100K
If you injure someone
Per person · per accident
$30,000
If you damage property
Someone else's car or property
UM and PIP
Also required
In this period too
More details

The full explanation

While you are logged onto the app and waiting, with no ride accepted, Massachusetts requires at least $50,000 of coverage for injury to one person, $100,000 per accident, and $30,000 for property damage. The required uninsured motorist and personal injury protection (PIP) coverages also apply in this period. This is the waiting period only. Once you accept a ride, a different and much higher requirement applies.

Limits of this answer

These are the least the law allows. Your policy or the platform's may carry more.

What could change

Low near-term risk.

Sources

Coverage by period

Coverage

ArizonaUber & LyftOnline, waiting for a request

While you are logged on but have not accepted a ride, Arizona requires $25,000 for one injured person, $50,000 per accident and $20,000 for property damage.

$25K / $50K
If you injure someone
Per person · per accident
$20,000
If you damage property
Someone else's car or property
Waiting only
When this applies
Logged on, no ride accepted
More details

The full explanation

While you are logged onto the app and waiting, with no ride accepted, Arizona requires at least $25,000 of coverage for injury to one person, $50,000 per accident, and $20,000 for property damage. Arizona sets higher amounts once you accept a ride, and higher again once a passenger is in the car.

Limits of this answer

These are the least the law allows. Your policy or the platform's may carry more.

What could change

Low near-term risk.

Sources

Coverage by period

Coverage

ArizonaUber & LyftDriving to pick up a passenger

Once you accept a ride in Arizona and are on your way to the pickup, the minimum rises to $250,000 per incident.

$250,000
Per incident
Harm you cause to others
From acceptance
When this starts
Before a passenger is aboard
Not $1 million yet
Passenger not in car
The higher amount starts at pickup
More details

The full explanation

After you accept a ride and while you are driving to pick the passenger up, Arizona requires at least $250,000 of coverage per incident. Arizona separates this stage from the time a passenger is actually in your car, when the minimum is higher.

Limits of this answer

This covers harm you cause to others. Damage to your own car is a separate question.

What could change

Low near-term risk.

Sources

Coverage by period

Coverage

ArizonaUber & LyftPassenger in the car

While a passenger is in your car in Arizona, the minimum is $1 million.

$1 million
While a passenger is aboard
Harm you cause to others
Passenger in car
When this applies
Until they get out
More details

The full explanation

While a passenger occupies the vehicle, Arizona requires at least $1,000,000 of coverage. Before the passenger is in the car - after you accept but while driving to the pickup - the Arizona minimum is lower, $250,000 per incident.

Limits of this answer

This covers harm you cause to others. Damage to your own car is a separate question.

What could change

Low near-term risk.

Sources

Coverage by period

Coverage

NevadaUber & LyftOnline, waiting for a request

While you are logged on but have not accepted a ride, Nevada requires $50,000 for one injured person, $100,000 per accident and $25,000 for property damage.

$50K / $100K
If you injure someone
Per person · per accident
$25,000
If you damage property
Someone else's car or property
Waiting only
When this applies
Logged on, no ride accepted
More details

The full explanation

While you are logged onto the app and waiting, with no ride accepted, Nevada requires at least $50,000 of coverage for injury to one person, $100,000 per accident, and $25,000 for property damage. Once you accept a ride, a much higher requirement applies.

Limits of this answer

These are the least the law allows. Your policy or the platform's may carry more.

What could change

Low near-term risk.

Sources

Coverage by period

Coverage

IllinoisUber & LyftOnline, waiting for a request

While you are logged on but have not accepted a ride, Illinois requires $50,000 for one injured person, $100,000 per accident and $25,000 for property damage.

$50K / $100K
If you injure someone
Per person · per accident
$25,000
If you damage property
Someone else's car or property
Waiting only
When this applies
Logged on, no ride accepted
More details

The full explanation

While you are logged onto the app and waiting, with no ride accepted, Illinois requires at least $50,000 of coverage for injury to one person, $100,000 per accident, and $25,000 for property damage. Once you accept a ride, a much higher requirement applies.

Limits of this answer

These are the least the law allows. Your policy or the platform's may carry more.

What could change

Illinois may amend its rideshare insurance law; we re-check it periodically.

Sources

Coverage by period

Coverage

GeorgiaUber & LyftOnline, waiting for a request

While you are logged on but have not accepted a ride, Georgia requires $50,000 for one injured person, $100,000 per accident and $50,000 for property damage.

$50K / $100K
If you injure someone
Per person · per accident
$50,000
If you damage property
Someone else's car or property
Waiting only
When this applies
Logged on, no ride accepted
More details

The full explanation

While you are logged onto the app and waiting, with no ride accepted, Georgia requires at least $50,000 of coverage for injury to one person, $100,000 per accident, and $50,000 for property damage. Once you accept a ride, a much higher requirement applies.

Limits of this answer

These are the least the law allows. Your policy or the platform's may carry more.

What could change

Low near-term risk.

Sources

Coverage by period

Coverage

MichiganUber & LyftOnline, waiting for a request

While you are logged on but have not accepted a ride, Michigan requires $50,000 for one injured person, $100,000 per accident and $25,000 for property damage, plus Michigan's no-fault personal and property protection insurance.

$50K / $100K
If you injure someone
Per person · per accident
$25,000
If you damage property
Someone else's car or property
Plus no-fault
PIP and property protection
Required by Michigan law
More details

The full explanation

While you are logged onto the app and waiting, with no ride accepted, Michigan requires at least $50,000 of liability coverage for injury to one person, $100,000 per accident, and $25,000 for property damage. Michigan also requires no-fault personal protection (PIP) and property protection insurance during this time. Once you accept a ride, a much higher liability requirement applies.

Limits of this answer

These are the least the law allows. Your policy or the platform's may carry more.

What could change

Low near-term risk.

Sources

Coverage by period

Coverage

PennsylvaniaUber & LyftOnline, waiting for a request

While you are logged on but have not accepted a ride, Pennsylvania requires $50,000 for one injured person, $100,000 per accident and $25,000 for property damage, plus first-party medical benefits of $25,000 for pedestrians and $5,000 for the driver.

$50K / $100K
If you injure someone
Per person · per incident
$25,000
If you damage property
Someone else's car or property
$5,000 / $25,000
First-party medical
Driver · pedestrians
More details

The full explanation

While you are logged onto the app and available, with no ride accepted, Pennsylvania requires primary liability coverage of at least $50,000 for injury to one person, $100,000 per incident, and $25,000 for property damage. It also requires first-party medical benefits: $25,000 for pedestrians and $5,000 for the driver. Once you accept a ride, a higher liability requirement applies.

Limits of this answer

These are the least the law allows. Your policy or the platform's may carry more.

What could change

Low near-term risk.

Sources

Coverage by period

Coverage

MarylandUber & LyftOnline, waiting for a request

While you are logged on and ready to accept a ride, Maryland requires at least $50,000 for one injured person, $100,000 for two or more people and $25,000 for property damage, plus uninsured motorist and PIP coverage.

$50K / $100K
If you injure someone
One person · two or more
$25,000
If you damage property
Someone else's property
Plus UM and PIP
Also required
Uninsured motorist and personal injury protection
More details

The full explanation

Maryland's rideshare insurance law applies while you are providing rideshare service, which Maryland defines to include being logged on and ready to accept a ride. During that time Maryland requires at least $50,000 for injury or death of one person, $100,000 for two or more people, and $25,000 for damage to others' property, plus the uninsured motorist and personal injury protection (PIP) coverage Maryland requires. These are legal minimums. Uber and Lyft publish their own coverage, which is separate.

Limits of this answer

These are the least the law allows. Your policy or the platform's may carry more.

What could change

Low near-term risk.

Sources

Coverage by period

Coverage

MarylandUberDriving to pick up a passenger · Passenger in the car

Uber publishes at least $1,000,000 of liability coverage while you are en route to a pickup or on a trip, and lists no Maryland exception. That is Uber's coverage, not the Maryland legal minimum.

$1 million
Uber's published coverage
En route or on a trip
No Maryland exception
Listed by Uber
As of our check
Uber's figure
Not state law
Platform-published
More details

The full explanation

Uber's insurance page lists at least $1,000,000 for property damage and injuries to riders and third parties while you are en route to a pickup or on a trip. It does not list a Maryland exception. This is Uber's current published coverage. Maryland's legal minimum for the same time is lower.

Limits of this answer

Platform coverage can change. Check Uber's insurance page for the current figure.

What could change

Platform terms change; re-check Uber's page.

Sources

Coverage by period

Coverage

VirginiaUber & LyftOnline, waiting for a request

While you are logged on but have not accepted a ride, Virginia requires primary coverage of $50,000 for one injured person, $100,000 per incident and $25,000 for property damage, plus uninsured and underinsured motorist coverage.

$50K / $100K
If you injure someone
Per person · per incident
$25,000
If you damage property
Someone else's car or property
Plus UM and UIM
Also required
Uninsured and underinsured motorist
More details

The full explanation

Virginia's rideshare insurance law covers the time from when you log on until you accept a ride, and again from the end of a trip until you accept another ride or log off. During that time Virginia requires primary liability coverage of at least $50,000 per person and $100,000 per incident for death and bodily injury, and $25,000 for property damage. It must also include uninsured and underinsured motorist coverage as Virginia's general uninsured motorist law requires. Once you accept a ride, a much higher liability requirement applies.

Limits of this answer

These are the least the law allows. Your policy or the platform's may carry more.

What could change

Low near-term risk.

Sources

Coverage by period

Coverage

OhioUber & LyftOnline, waiting for a request

While you are logged on and available but have not accepted a ride, Ohio requires primary coverage of $50,000 for one injured person, $100,000 for two or more people and $25,000 for property damage.

$50K / $100K
If you injure someone
One person · two or more
$25,000
If you damage property
Someone else's car or property
Primary
Responds first
Required by Ohio law
More details

The full explanation

While you are logged on to the app and available for requests, but not yet giving a ride, Ohio requires primary auto insurance of at least $50,000 for injury or death of one person, $100,000 for two or more people, and $25,000 for damage to others' property in any one accident. Once you accept a ride, a much higher liability requirement applies.

Limits of this answer

These are the least the law allows. Your policy or the platform's may carry more. Ohio's rideshare insurance law does not mention uninsured or underinsured motorist coverage.

What could change

Low near-term risk.

Sources

Coverage by period

Coverage

TennesseeUber & LyftOnline, waiting for a request

While you are logged on but not giving a ride, Tennessee requires primary coverage of $50,000 for one injured person, $100,000 per incident and $25,000 for property damage.

$50K / $100K
If you injure someone
Per person · per incident
$25,000
If you damage property
Someone else's car or property
Primary
Responds first
Required by Tennessee law
More details

The full explanation

While you are logged on to the app but not giving a prearranged ride, Tennessee requires primary auto liability insurance of at least $50,000 for death and bodily injury per person, $100,000 per incident, and $25,000 for property damage. Once you accept a ride, a much higher liability requirement applies.

Limits of this answer

These are the least the law allows. Your policy or the platform's may carry more.

What could change

Low near-term risk.

Sources

Injury coverage

Injury coverage

MinnesotaUberDriving to pick up a passenger · Passenger in the car

Since January 2025, Uber automatically covers injuries to Minnesota Rides drivers. No signup, no cost to you.

Automatic
Since 1 Jan 2025
No signup needed
Free
Who pays
Uber
Medical and income
What it covers
Plus benefits for your family
More details

The full explanation

Since 1 January 2025, eligible Minnesota Rides drivers automatically get injury coverage paid for by Uber. You did not have to sign up and you are not charged for it. It covers medical costs, disability payments if you cannot work, and benefits for your family. It applies while you are on your way to a pickup in Minnesota, or on a Rides trip that started in Minnesota.

Limits of this answer

This covers Rides trips. We have not verified whether it applies to Uber Eats delivery in Minnesota. We also have not verified the benefit amounts.

What could change

Platform or state programme - can change.

Sources

Injury coverage

Injury coverage

MinnesotaLyftDriving to pick up a passenger · Passenger in the car

Since January 2025, Lyft automatically covers injuries to Minnesota drivers on trips - free, no signup. But unlike California, it does not cover you while you are waiting.

$1,000,000
accident medical expense
maximum benefit
66%
temporary total disability
of average weekly earnings from all network companies
More details

The full explanation

Lyft provides occupational accident insurance automatically and at no cost for trips originating in Minnesota from 1 January 2025. Lyft publishes the benefits: accident medical expense up to a maximum of $1,000,000, temporary total disability payments equal to 66% of your average weekly earnings from all network companies subject to minimum and maximum limits, and accidental death benefits plus burial expenses for dependents. Minnesota differs from California and Massachusetts in one important way: Lyft extends waiting-period eligibility to those two states only. In Minnesota the coverage is tied to trips, so being logged on without an accepted ride is not the same thing.

Limits of this answer

Minimum and maximum disability limits are not published on the page we read. If you were hurt while waiting, Uber's Minnesota coverage has a different trigger — worth checking which app you were on.

What could change

Platform or state programme - can change.

Sources

Injury coverage

Injury coverage

MichiganUber & LyftPassenger in the car

A Michigan rideshare passenger may be able to claim PIP under the platform's policy - but that depends on the passenger's own insurance situation, and the amount depends on the PIP level the platform chose.

$250K minimum
Platform's PIP choice
$250,000, $500,000 or unlimited
Depends
Who pays a passenger's PIP
On their own insurance status
Priority rules
Decide the order
Michigan no-fault rules
More details

The full explanation

Michigan's insurance regulator, DIFS, says a transportation network company may only choose PIP coverage of $250,000, $500,000 or unlimited. DIFS also says a passenger who is not required to carry their own auto insurance can claim benefits under the platform's policy, subject to the PIP level the platform chose - which cannot be less than $250,000 per person per accident. A passenger who has their own auto insurance may be in a different position. Michigan's priority rules decide which policy pays PIP first, and we have not mapped those rules here.

Limits of this answer

We have not mapped Michigan's PIP priority order. Do not assume the platform's PIP pays every injured passenger.

What could change

Low near-term risk.

Sources

Uninsured and underinsured motorist

Uninsured motorist

CaliforniaUber & LyftPassenger in the car

While a passenger is in your car in California, the platform must carry uninsured and underinsured motorist coverage of $60,000 per person and $300,000 per incident.

$60K / $300K
Uninsured / underinsured motorist
$60,000 per person · $300,000 per incident
Passenger aboard
When this applies
From entry until your passenger exits
Platform's duty
Whose obligation
Solely the platform's, not yours
More details

The full explanation

From the moment a passenger enters the vehicle until they exit, California requires uninsured and underinsured motorist coverage of $60,000 per person and $300,000 per incident. This coverage is primary over any other applicable coverage for uninsured and underinsured drivers and is solely the platform's obligation, not the driver's.

Limits of this answer

The CPUC's own public page still shows the pre-2026 figure of $1,000,000. The statute controls, but a regulator page, law firm article, or platform summary written before 2026 may quote the old number. If someone tells you $1,000,000 in coverage for uninsured and underinsured drivers for a California ride today, check the date on what they are reading.

What could change

SB 371 took effect January 1, 2026 and lowered this from $1,000,000. Re-check whether CPUC has updated its published page.

Sources

Uninsured and underinsured motorist

Uninsured motorist

WashingtonUber & LyftPassenger in the car

Once your passenger is actually in the car, Washington requires $100,000 per person and $300,000 per accident of coverage for when the other driver has no insurance or not enough.

$100K / $300K
If the other driver can't pay
Per person · per accident
Passenger in the car
When this starts
Not when you accept - when they get in
Read carefully
A real gap
The drive to pick them up is not covered by this
More details

The full explanation

From the moment a passenger enters your vehicle until they get out, Washington requires coverage of $100,000 per person and $300,000 per accident for accidents caused by a driver who has no insurance or not enough of it. The timing matters and it is easy to get wrong. This coverage is tied to your passenger being in the car - not to accepting the ride. The drive to pick them up is not the same thing.

Limits of this answer

Washington's law is specific about this starting at passenger entry. What covers you between accepting a ride and picking someone up is a separate question we have not resolved.

What could change

Chapter 46.72B was amended in 2025; re-check periodically.

Sources

Uninsured and underinsured motorist

Uninsured motorist

IllinoisUber & LyftPassenger in the car

Illinois requires $50,000 of uninsured and underinsured motorist coverage from the moment a passenger gets in until they get out.

$50,000
UM/UIM coverage
If the other driver can't pay
Passenger aboard
When it applies
From entry until exit
Not all app-on time
Narrower
Not while waiting or driving to pickup
More details

The full explanation

Illinois requires $50,000 of uninsured and underinsured motorist coverage from the time a passenger enters the vehicle until the passenger exits. This requirement is tied to the passenger being in the car. It does not apply to all app-on time.

Limits of this answer

We have not shown whether any UM/UIM requirement applies while you are waiting or driving to a pickup.

What could change

Illinois may amend its rideshare insurance law; we re-check it periodically.

Sources

Coverage by period

Coverage

WashingtonUber & LyftDriving to pick up a passenger · Passenger in the car

Once you accept a ride in Washington, coverage jumps to $1,000,000 for injuries and property damage combined. It stays there until the trip ends.

$1 million
One combined amount
Injuries and property damage together
From acceptance
When this starts
The moment you accept, not at pickup
Through drop-off
When it ends
When your passenger leaves the car
More details

The full explanation

From the moment you accept a ride until your passenger gets out, Washington requires $1,000,000 of coverage for death, injury, and property damage combined - one pot rather than separate limits. This covers harm you cause to other people. Damage to your own car is a separate question.

Limits of this answer

This is the least the law allows; the platform may carry more.

What could change

Chapter 46.72B was amended in 2025; re-check periodically.

Sources

Coverage by period

Coverage

MinnesotaUber & LyftDriving to pick up a passenger · Passenger in the car

Once you accept a ride in Minnesota, coverage jumps to $1.5 million - higher than most states, which require $1 million.

$1.5 million
One combined amount
Death, injury and property damage together
From acceptance
When this starts
The moment you accept
Higher than most
How Minnesota compares
Most states require $1 million
More details

The full explanation

From the moment you accept a ride until your passenger gets out, Minnesota requires at least $1,500,000 of coverage for death, injury, or damage to other people's property. That is a single combined figure rather than separate limits for injuries and property.

Limits of this answer

This covers harm you cause to others. Damage to your own car is a separate question.

What could change

Low near-term risk; amended in 2024.

Sources

Coverage by period

Coverage

New YorkUber & LyftDriving to pick up a passenger · Passenger in the car

Once you accept a trip in New York, coverage rises to $1.25 million for injuries and property damage combined.

$1.25 million
One combined amount
Injuries and property damage together
From acceptance
When this starts
The moment you accept
No deductible
What you pay
The policy cannot carry one
More details

The full explanation

From the moment you accept a trip until it ends, New York requires at least $1,250,000 of coverage for injury, death, or damage to other people's property - one combined figure rather than separate limits. Two protections come with it. If your own insurance has lapsed or falls short, the platform's policy must cover the claim from the first dollar and provide you a lawyer. And the policy is not allowed to carry a deductible against liability, no-fault, or uninsured-driver coverage. New York's rideshare insurance law only covers trips that BEGIN outside New York City. A trip starting in the city runs under different rules set by the Taxi and Limousine Commission, which we have not researched. If your trip started outside the city and ended inside it, this still applies to you.

Limits of this answer

New York's rideshare insurance law only covers trips that BEGIN outside New York City. A trip starting in the city runs under different rules set by the Taxi and Limousine Commission, which we have not researched. If your trip started outside the city and ended inside it, this still applies to you.

What could change

A bill to remove the $1.25M uninsured-driver requirement has been introduced and not enacted.

Sources

Coverage by period

Coverage

ConnecticutUber & LyftDriving to pick up a passenger · Passenger in the car

Once you accept a ride in Connecticut, coverage rises to $1 million for injury, death, or property damage per accident.

$1 million
One combined amount
Injury, death and property damage
From acceptance
When this starts
The moment you accept a ride
Through drop-off
When it ends
When your passenger gets out
More details

The full explanation

From the moment you accept a ride until it ends, Connecticut requires at least $1,000,000 of coverage for injury, death, or damage to other people's property. Connecticut's law treats the whole ride as one period - driving to the pickup and carrying the passenger are covered the same way.

Limits of this answer

This covers harm you cause to others. Damage to your own car is a separate question.

What could change

Low near-term risk.

Sources

Coverage by period

Coverage

New JerseyUber & LyftDriving to pick up a passenger · Passenger in the car

Once you accept a ride in New Jersey, coverage rises to $1.5 million, plus $10,000 per person for medical bills.

$1.5 million
One combined amount
Injury, death and property damage
$10,000
Medical payments
Per person
Among the highest
How NJ compares
Most states require $1 million
More details

The full explanation

From the moment you accept a ride until it ends, New Jersey requires at least $1,500,000 of coverage, plus $10,000 per person for medical expenses. Most states require $1 million during a ride. New Jersey and Minnesota both require $1.5 million.

Limits of this answer

This covers harm you cause to others. Damage to your own car is a separate question.

What could change

Low near-term risk.

Sources

Coverage by period

Coverage

North CarolinaUber & LyftDriving to pick up a passenger · Passenger in the car

Once you accept a ride in North Carolina, coverage rises to $1 million.

$1 million
Pays first for harm to others
During an accepted ride
From acceptance
When this starts
The moment you accept
Through drop-off
When it ends
When your passenger gets out
More details

The full explanation

From the moment you accept a ride until it ends, North Carolina requires at least $1,000,000 of primary commercial coverage.

Limits of this answer

This covers harm you cause to others. Damage to your own car is a separate question.

What could change

Low near-term risk.

Sources

Coverage by period

Coverage

FloridaUber & LyftDriving to pick up a passenger · Passenger in the car

Once you accept a ride in Florida, coverage rises to $1 million.

$1 million
Pays first for harm to others
During an accepted ride
From acceptance
When this starts
The moment you accept
Through drop-off
When it ends
When your passenger gets out
More details

The full explanation

From the moment you accept a ride until your passenger gets out, Florida requires at least $1,000,000 of primary coverage for death, injury, and property damage. This covers harm you cause to other people. Damage to your own car is a separate question.

Limits of this answer

This is the least the law allows; the platform may carry more.

What could change

Low near-term risk.

Sources

Coverage by period

Coverage

TexasUber & LyftDriving to pick up a passenger · Passenger in the car

Once you accept a ride in Texas, coverage rises to $1 million.

$1 million
Pays first for harm to others
During an accepted ride
From acceptance
When this starts
The moment you accept
Through drop-off
When it ends
When your passenger gets out
More details

The full explanation

From the moment you accept a ride until your passenger gets out, Texas requires at least $1,000,000 of primary coverage for death, injury, and property damage. This covers harm you cause to other people. Damage to your own car is a separate question.

Limits of this answer

This is the least the law allows; the platform may carry more. A bill has been introduced in Texas that would lower these requirements when no passenger is in the car. It has not passed.

What could change

A bill has been introduced in Texas that would lower these requirements when no passenger is in the car. It has not passed.

Sources

Coverage by period

Coverage

South CarolinaUber & LyftDriving to pick up a passenger · Passenger in the car

Once you accept a ride in South Carolina, coverage rises to $1 million.

$1 million
Pays first for harm to others
During an accepted ride
Either source
Who provides it
Your insurance, the platform's, or both
More details

The full explanation

From the moment you accept a ride until it ends, South Carolina requires at least $1,000,000 of primary coverage for death, injury, and property damage.

Limits of this answer

This covers harm you cause to others. Damage to your own car is a separate question.

What could change

Low near-term risk.

Sources

Coverage by period

Coverage

MassachusettsUber & LyftDriving to pick up a passenger · Passenger in the car

Once you accept a ride in Massachusetts, coverage rises to at least $1 million per occurrence. Uninsured motorist and PIP coverage still apply.

$1 million
Per occurrence
Harm you cause to others
From acceptance
When this starts
The pre-arranged ride
UM and PIP
Also required
Still apply
More details

The full explanation

During a pre-arranged ride - from the moment you accept it until it ends - Massachusetts requires at least $1,000,000 of liability coverage per occurrence. The required uninsured motorist and personal injury protection (PIP) coverages also apply. This pays for harm you cause to others. Damage to your own car is a separate question.

Limits of this answer

This covers harm you cause to others. Damage to your own car is a separate question.

What could change

Low near-term risk.

Sources

Coverage by period

Coverage

NevadaUber & LyftDriving to pick up a passenger · Passenger in the car

Once you accept a ride in Nevada, the minimum is $1 million.

$1 million
Current minimum
From acceptance through the trip
Changed in 2025
Older pages
May still show the earlier figure
More details

The full explanation

From the moment you accept a ride through the end of the trip, Nevada requires at least $1,000,000 of liability coverage. Nevada changed this requirement in 2025. Some older pages, including some official guidance, still show the earlier figure. Current law is $1,000,000.

Limits of this answer

This covers harm you cause to others. Damage to your own car is a separate question.

What could change

Nevada amended this requirement in 2025.

Sources

Coverage by period

Coverage

IllinoisUber & LyftDriving to pick up a passenger · Passenger in the car

Once you accept a ride in Illinois, the platform must carry $1 million of primary liability coverage.

$1 million
Primary liability
Pays first for harm to others
From acceptance
When this starts
Through the end of the trip
More details

The full explanation

From the moment you accept a ride through the end of the trip, Illinois requires $1,000,000 of primary liability coverage - coverage that responds first, without waiting on your own insurer.

Limits of this answer

This covers harm you cause to others. Damage to your own car is a separate question.

What could change

Illinois may amend its rideshare insurance law; we re-check it periodically.

Sources

Coverage by period

Coverage

GeorgiaUber & LyftDriving to pick up a passenger · Passenger in the car

Once you accept a ride in Georgia, the minimum is $1 million of liability coverage, plus Georgia's required uninsured and underinsured motorist minimums.

$1 million
Liability
Harm you cause to others
Plus UM/UIM
Also required
Georgia's statutory minimums
From acceptance
When this starts
Through the end of the trip
More details

The full explanation

From the moment you accept a ride through the end of the trip, Georgia requires at least $1,000,000 of liability coverage. Georgia's statutory uninsured and underinsured motorist minimums also apply.

Limits of this answer

We have not shown the UM/UIM dollar amounts here. Damage to your own car is a separate question.

What could change

Low near-term risk.

Sources

Coverage by period

Coverage

MichiganUber & LyftDriving to pick up a passenger · Passenger in the car

From the moment you accept a ride until the last passenger gets out, Michigan requires at least $1,000,000 of liability coverage, plus no-fault personal and property protection insurance.

$1 million
Liability
Combined single limit
From acceptance
When this starts
Includes driving to the pickup
Plus no-fault
PIP and property protection
Required by Michigan law
More details

The full explanation

In Michigan a prearranged ride begins when you accept a ride request and ends when the last passenger leaves your car. During that whole time - driving to the pickup and carrying the passenger - Michigan requires at least $1,000,000 of liability coverage for bodily injury or property damage. Michigan also requires no-fault personal and property protection insurance during the ride.

Limits of this answer

This covers harm you cause to others. Damage to your own car is a separate question.

What could change

Low near-term risk.

Sources

Coverage by period

Coverage

PennsylvaniaUber & LyftDriving to pick up a passenger · Passenger in the car

From the moment you accept a ride until the last passenger gets out, Pennsylvania law requires at least $500,000 of liability coverage - not $1 million - plus first-party medical benefits of $25,000 for passengers and pedestrians and $5,000 for the driver.

$500,000
Liability required by law
Injury, death and property damage
From acceptance
When this starts
Includes driving to the pickup
$5,000 / $25,000
First-party medical
Driver · passengers and pedestrians
More details

The full explanation

In Pennsylvania a prearranged ride begins when you accept a ride request and ends when the last passenger leaves your car. During that time, Pennsylvania requires primary liability coverage of at least $500,000 for death, bodily injury and property damage. It also requires first-party medical benefits of $25,000 for passengers and pedestrians and $5,000 for the driver. That $500,000 is the legal minimum. A platform may carry more; a platform's published figure is its own coverage, not Pennsylvania law.

Limits of this answer

This covers harm you cause to others. Damage to your own car is a separate question.

What could change

Low near-term risk.

Sources

Coverage by period

Coverage

MarylandUber & LyftDriving to pick up a passenger · Passenger in the car

Maryland's legal minimum does not rise once you accept a ride: the same $50,000 / $100,000 / $25,000, plus uninsured motorist and PIP coverage, applies through drop-off. Uber and Lyft publish their own coverage for this time, and the two differ.

$50K / $100K / $25K
Maryland legal minimum
Same for all three periods
Differs
Platform coverage
Published by Uber and Lyft, not set by this law
3 periods
Maryland defines
Logged on · en route · passenger aboard
More details

The full explanation

Maryland's rideshare law defines three coverage periods: logged on and ready for a request; driving to pick up a passenger after accepting; and carrying the passenger until they get out. Maryland's statute sets one minimum for all of that time: $50,000 for one person, $100,000 for two or more people and $25,000 for property damage, plus uninsured motorist and PIP coverage. Uber and Lyft publish their own coverage for the time after you accept a ride, and the two differ. Those are platform figures, not Maryland's legal minimum - see each platform's row.

Limits of this answer

Platform coverage is the platform's own and can change; it is not set by Maryland law.

What could change

Low near-term risk.

Sources

Coverage by period

Coverage

VirginiaUber & LyftDriving to pick up a passenger · Passenger in the car

From the moment you accept a ride until the trip is complete, Virginia requires at least $1,000,000 of primary liability coverage, plus uninsured and underinsured motorist coverage.

$1 million
Liability
Death, injury and property damage
From acceptance
When this starts
Includes driving to the pickup
Primary
Responds first
Plus UM and UIM coverage
More details

The full explanation

In Virginia the higher requirement starts the moment you accept a ride request and lasts until you complete the trip in the app or the ride is complete, whichever is later. During that time Virginia requires primary liability coverage of at least $1,000,000 for death, bodily injury and property damage, plus uninsured and underinsured motorist coverage. The insurer providing it has the duty to defend liability claims from accidents in this period. If the app fails while you are on the way to or carrying a passenger, Virginia presumes the $1,000,000 coverage applies until the passenger gets out.

Limits of this answer

This covers harm you cause to others. Damage to your own car is a separate question.

What could change

Low near-term risk.

Sources

Coverage by period

Coverage

OhioUber & LyftDriving to pick up a passenger · Passenger in the car

From the moment you accept a ride until the last rider gets out, Ohio requires at least $1,000,000 of primary liability coverage.

$1 million
Liability
Injury, death and property damage
From acceptance
When this starts
Includes driving to the pickup
Primary
Responds first
Required by Ohio law
More details

The full explanation

In Ohio, providing rideshare service begins when you accept a ride request, continues while you carry the rider, and ends when the last rider leaves your car. During that whole time Ohio requires primary auto insurance of at least $1,000,000 for injury or death of one or more people or damage to others' property in any one accident.

Limits of this answer

This covers harm you cause to others. Damage to your own car is a separate question.

What could change

Low near-term risk.

Sources

Coverage by period

Coverage

TennesseeUber & LyftDriving to pick up a passenger · Passenger in the car

From the moment you accept a ride until the last rider gets out, Tennessee requires at least $1,000,000 of primary liability coverage.

$1 million
Liability
Death, injury and property damage
From acceptance
When this starts
Includes driving to the pickup
Primary
Responds first
Required by Tennessee law
More details

The full explanation

In Tennessee a prearranged ride begins when you accept a ride request, continues while you carry the rider, and ends when the last rider leaves your car. During that whole time Tennessee requires primary auto liability insurance of at least $1,000,000 for death, bodily injury and property damage.

Limits of this answer

This covers harm you cause to others. Damage to your own car is a separate question.

What could change

Low near-term risk.

Sources

Injury coverage

Injury coverage

MinnesotaUber & LyftDriving to pick up a passenger · Passenger in the car

Minnesota requires the platform to carry $1 million of coverage for injuries to you - not to other people - while you are on a ride. It cannot charge you for it or take it out of your pay.

$1 million
For your injuries
Per incident, at no cost to you
Free to you
Who pays
The platform, not you
Includes drop-off
When it applies
Through the moment your passenger gets out
More details

The full explanation

This is unusual and most states do not have it. While you are on a ride, Minnesota requires the platform to carry at least $1,000,000 of insurance covering injuries to you, paid for by the platform. It covers medical bills, lost income if you cannot work, funeral costs, the cost of paying someone to do things you can no longer do, and payments to your family if you die. It also covers injuries at the drop-off location right after a ride ends. The platform may fund this out of fares, but it may not bill you for it or cut your pay to cover it. This is separate from the $1.5 million liability coverage. That one protects other people. This one protects you.

Limits of this answer

This applies from when you accept a ride through drop-off. Injuries while you are logged on but have not accepted anything are not covered by this provision. The benefit rules points at Minnesota's no-fault law, which we have not read in full.

What could change

Low near-term risk; amended in 2024.

Sources

Injury coverage

Injury coverage

CaliforniaUberOnline, waiting for a request · Driving to pick up a passenger · Passenger in the car

If you drive or deliver for Uber in California and get hurt on the job, you already have coverage for it. Uber provides it automatically, at no cost, and you did not have to sign up.

Automatic
No signup needed
You already have it
Free
What it costs you
Uber pays for it
Includes waiting
When it applies
Online and waiting, driving to a pickup, or on a trip
More details

The full explanation

Uber provides California drivers with insurance that covers injuries to you while you are working. It is automatic - no signup, no per-mile charge, nothing to enrol in. It applies while you are online and waiting for a trip in California, on your way to a pickup, or on a trip that started in California. Two things worth knowing. It covers delivery drivers as well as rideshare drivers. And it covers the waiting period, which most coverage does not. This pays for injuries to you. It is not the same as the insurance that pays other people, and it does not fix your car.

Limits of this answer

We have not verified the benefit amounts, what counts as a covered injury, or how to file a claim. Ask Uber's claims team for the policy details.

What could change

Platform or state programme - can change.

Sources

Injury coverage

Injury coverage

CaliforniaLyftOnline, waiting for a request · Driving to pick up a passenger · Passenger in the car

If you drive Lyft in California and get hurt on the job, you have coverage for it automatically and at no cost. There is one catch about the waiting period, and it involves other apps.

$1,000,000
accident medical expense
maximum benefit
66%
temporary total disability
of average weekly earnings from all network companies
More details

The full explanation

Lyft provides occupational accident insurance automatically and at no cost for trips originating in California from 16 December 2020. Approved drivers do not pay for it. Lyft publishes the benefits: accident medical expense up to a maximum of $1,000,000, temporary total disability payments equal to 66% of your average weekly earnings from all network companies subject to minimum and maximum limits, and accidental death benefits plus burial expenses for a spouse, children or other dependents. California drivers may also be covered while logged on and available to accept a request — but only if you have not accepted a ride from another network company.

Limits of this answer

The disability percentage is subject to minimum and maximum limits Lyft does not publish on this page. Whether you are covered while waiting depends on whether you had accepted a request on another app — tell the claims team exactly what you were doing.

What could change

Platform or state programme - can change.

Sources

Injury coverage

Injury coverage

WashingtonUber & LyftDriving to pick up a passenger · Passenger in the car

Washington rideshare drivers have workers' compensation - the same system that covers people injured at work. It pays your medical care and part of your lost wages, and you claim it from a state agency, not from Uber or Lyft.

A state agency
Who you call
L&I, 1-877-561-FILE
Medical + wages
What it pays
Care plus part of your lost income
On the way or with a rider
When it applies
Not while waiting
More details

The full explanation

This is the one most Washington drivers do not know about, and it does not come from the platform. Since January 2023, rideshare companies must provide workers' compensation for their drivers - the same system covering people hurt at work. It pays for medical care related to your injury, and if you cannot work, part of your lost wages. You are covered while driving to a pickup and while carrying a passenger. **Not while logged on and waiting.** How to claim: get medical help, tell your doctor the injury happened while you were working, and they will help you file. Or file yourself at 1-877-561-FILE or Lni.wa.gov/FileFast. Tell the platform too. This does not pay to fix your car. That is a different claim.

Limits of this answer

Washington may contact you to confirm you were in covered status when you were hurt, so the trip record matters. This is separate from any claim against another driver.

What could change

Effective since 1 January 2023 under ESHB 2076.

Sources

Injury coverage

Injury coverage

41 states + DCUberOnline, waiting for a request · Driving to pick up a passenger · Passenger in the car

Uber now names the states. Of ours it is offered in AZ, FL, GA, IL, MD, MA, MI, NV, NJ, NC, OH, OR, PA, SC, TN, TX, VA and WA, and not listed for CA, CT, MN or NY.

$0.024
Optional Injury Protection
per mile, subject to change
$0.022
Optional Injury Protection in Washington
per mile, subject to change
More details

The full explanation

Optional Injury Protection is something you buy, not something you get. Uber's page names where it is offered. Of the states ClaimedUp covers, it is listed for Arizona, Florida, Georgia, Illinois, Maryland, Massachusetts, Michigan, Nevada, New Jersey, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Virginia and Washington. It is not listed for California, Connecticut, Minnesota or New York. Not being on that list does not mean you have no injury protection. California and Minnesota have automatic no-cost occupational accident cover through the platforms, New York has the Black Car Fund, and Washington has state-required workers' compensation for rideshare. Those are separate systems with their own rules, and they are covered separately here. Massachusetts is on the OIP list and also has its own automatic system: Uber provides automatic Occupational Accident coverage for Rides activity there. The two interact rather than substitute for each other - see the Massachusetts-specific rows for how. Uber prices Optional Injury Protection at $0.024 per mile, or $0.022 per mile in Washington, and says the rate is subject to change. That is a different product from Vehicle Interruption Coverage, which is about your car rather than your body.

Limits of this answer

Availability changes. If you cannot find the option in your Driver app in a listed state, ask Uber.

What could change

Uber states the rate is subject to change, and availability by state changes too. Do not conflate this with Vehicle Interruption Coverage, priced separately.

Sources

Injury coverage

Injury coverage

41 states + DCUberOnline, waiting for a request · Driving to pick up a passenger · Passenger in the car

Once you've enrolled, Optional Injury Protection pays accident medical expenses up to $1,000,000 with no deductible or copay, and temporary or continuous total disability up to $500 a week. It also includes accidental death, survivor and dismemberment benefits, subject to the policy's limits and terms. Coverage applies while you're online and available for requests, en route to a pickup or delivery, and on a trip - not for personal driving or work for another company.

$1,000,000
Medical expenses
no deductible or copay
$500/week
Disability payments
temporary and continuous total disability
20 days
Claim notice window
Uber's own claim-filing instruction, not a universal legal deadline
More details

The full explanation

Optional Injury Protection is purchased, not automatic. Once you've enrolled and coverage applies, it pays accident medical expenses up to $1,000,000 with no deductible or copay, and temporary or continuous total disability up to $500 a week. It also includes accidental death, survivor and dismemberment benefits, subject to the policy's limits and terms. Uber's page lists separate maximums for each; the policy governs. Coverage applies while you're online and available for requests, while you're en route to a pickup or delivery, and while you're on a trip. It doesn't apply while driving for personal reasons or for another company. Uber's current claim instructions say to notify the insurance carrier within 20 days of the injury - that's Uber's own claim-filing instruction, not a universal legal deadline.

Limits of this answer

Uber lists separate maximums for accidental death, survivor and dismemberment benefits; we have not reproduced them here. For complete details, the actual policy governs over this summary.

What could change

Uber states benefit amounts, rates, and availability are subject to change, and the actual policy governs if there's a conflict with this summary.

Sources

Injury coverage

Injury coverage

MassachusettsUberOnline, waiting for a request · Driving to pick up a passenger · Passenger in the car

Uber provides automatic occupational accident coverage for qualifying Rides activity in Massachusetts - while you're online and waiting for a passenger trip, en route to pick one up, or on a Rides trip that started in Massachusetts. Delivery activity is treated differently.

Automatic
No signup needed
For qualifying Rides activity
Since Oct 2024
When it started
1 October 2024
Online, en route, or on trip
When it applies
Not personal-use driving
$1,000,000
Medical expenses
Uber's published figure
Rides, not delivery
What it covers
Delivery is treated differently
More details

The full explanation

Since 1 October 2024, Uber has provided automatic occupational accident coverage in Massachusetts for qualifying Rides activity. You did not have to sign up for it. It applies while you're online and waiting for a passenger trip in Massachusetts, while you're en route to pick one up, and while you're on a Rides trip that started there. It does not apply to personal-use driving. Delivery activity is treated differently, so do not assume the same coverage applies to Uber Eats work - see the Massachusetts delivery rows for that. Uber says benefits include up to $1,000,000 in medical expenses plus disability payments. This pays for injuries to you. It is not the insurance that pays other people, and it does not fix your car.

Limits of this answer

Uber states benefits 'include' $1,000,000 in medical expenses plus disability payments, but we have not found a disability dollar or percentage figure specific to this Massachusetts program (separate from Optional Injury Protection's $500/week, which is a different product). Ask Uber's claims team for the policy details.

What could change

Platform or state programme - can change.

Sources

Injury coverage

Injury coverage

MassachusettsLyftOnline, waiting for a request · Driving to pick up a passenger · Passenger in the car

Lyft provides occupational accident insurance automatically and at no cost for trips originating in Massachusetts.

Automatic
No signup needed
Lyft pays for it
$1,000,000
Accident medical expense
Maximum benefit
66%
Temporary total disability
Of average weekly earnings, within limits
More details

The full explanation

Lyft provides occupational accident insurance automatically and at no cost for trips originating in Massachusetts. Lyft publishes the benefits: accident medical expense up to a maximum of $1,000,000, and temporary total disability payments equal to 66% of your average weekly earnings from all network companies, subject to minimum and maximum limits. Massachusetts is one of the states where Lyft may also cover you while logged on and waiting - but only if you have not accepted a request from another network company.

Limits of this answer

The disability percentage is subject to minimum and maximum limits Lyft does not publish on this page. Whether you are covered while waiting depends on whether you had accepted a request on another app.

What could change

Platform or state programme - can change.

Sources

Uninsured and underinsured motorist

Uninsured motorist

New YorkUber & LyftDriving to pick up a passenger · Passenger in the car

During a trip in New York, you must have $1.25 million of coverage for accidents caused by a driver with no insurance or not enough. In New York this one is mandatory rather than optional.

$1.25 million
If the other driver can't pay
For one or more people in one accident
Mandatory
Not optional
Unlike most uninsured-driver coverage in New York
During a trip
When it applies
From acceptance through drop-off
More details

The full explanation

New York requires $1,250,000 of coverage for accidents caused by someone with no insurance or not enough of it, throughout any trip you have accepted. What makes this notable: New York normally treats this kind of coverage as something an insurer must offer and you may decline. For rideshare trips it is required outright. New York's rideshare insurance law only covers trips that BEGIN outside New York City. A trip starting in the city runs under different rules set by the Taxi and Limousine Commission, which we have not researched. If your trip started outside the city and ended inside it, this still applies to you.

Limits of this answer

A bill has been introduced that would remove this requirement and replace it with a much smaller one. It has not passed. New York's rideshare insurance law only covers trips that BEGIN outside New York City. A trip starting in the city runs under different rules set by the Taxi and Limousine Commission, which we have not researched. If your trip started outside the city and ended inside it, this still applies to you.

What could change

A bill to remove the $1.25M uninsured-driver requirement has been introduced and not enacted.

Sources

Uninsured and underinsured motorist

Uninsured motorist

New JerseyUber & LyftDriving to pick up a passenger · Passenger in the car

During a ride in New Jersey, you must have $1.5 million of coverage for accidents caused by a driver with no insurance or not enough.

$1.5 million
If the other driver can't pay
During an accepted ride
Both kinds
No insurance and not enough
Both are covered
Watch this
A bill is pending
It would lower this amount
More details

The full explanation

While you are on an accepted ride, New Jersey requires $1,500,000 of coverage for accidents caused by someone with no insurance, or with insurance that does not cover what they owe you. That is among the highest such requirements we have found.

Limits of this answer

A bill has been introduced in New Jersey that would lower this requirement. It has not passed, and until it does this figure stands.

What could change

NJ S472 would lower the uninsured-driver minimum. Verified as active in committee, not enacted.

Sources

Uninsured and underinsured motorist

Uninsured motorist

ArizonaUber & LyftDriving to pick up a passenger · Passenger in the car

Arizona requires commercial uninsured motorist coverage while you are providing a ride.

Required
Uninsured motorist
During transportation service
Commercial
Whose coverage
The platform-side policy
More details

The full explanation

Arizona requires commercial uninsured motorist coverage during transportation-network service - from accepting a ride through drop-off. This helps when the driver who hits you has no insurance.

Limits of this answer

We have not shown the required amount here, or whether underinsured motorist coverage is also required in this period.

What could change

Low near-term risk.

Sources

Coverage by period

Coverage

New YorkAmazon Flex

Amazon's free insurance does not cover Amazon Flex drivers in New York. Amazon says you may need to buy commercial coverage yourself.

Not covered
In New York
Amazon's insurance does not apply
May need your own
What Amazon says
Additional commercial insurance
Ask your insurer
What Amazon advises
Check what you actually need
More details

The full explanation

Amazon's driver FAQ says that because of local rules, the commercial car insurance it provides to delivery partners does not apply to drivers in New York. Amazon says that if you live in New York you may need additional commercial insurance to meet state law, and directs you to check with your insurance company. That is the full extent of what Amazon says. We are not going to guess at which rules cause this or what coverage you would need.

Limits of this answer

Amazon attributes this to local rules without saying which. We have not verified what a New York Amazon Flex driver actually needs to carry. Amazon's own wording is 'may need', not 'must carry', and we have kept it that way.

What could change

Platform policy - can change without legislative action.

Sources

Damage to your car

Damage to your car

New YorkUber Eats

If you deliver for Uber Eats in New York, Uber says it does not cover damage to your own car at all - in any situation.

Nothing
For your own car
In any situation, in New York
New York only
Where this applies
Uber names the state specifically
Your own policy
What is left
And it may exclude delivery work
More details

The full explanation

Uber's insurance page says plainly that it does not provide comprehensive or collision coverage for delivery drivers' vehicles on Uber Eats trips in New York, in any instance. Uber's current delivery insurance page now says the coverage it maintains does not pay to repair your car during any period of a delivery. New York was named explicitly; that exclusion is no longer the exception it once was.

Limits of this answer

This is what Uber says about New York. We have not researched why New York was named explicitly, or what a New York delivery driver would need to carry instead.

What could change

Platform policy - can change without legislative action.

Sources

Damage to your car

Damage to your car

ArizonaUber & LyftOnline, waiting for a request · Driving to pick up a passenger · Passenger in the car

If the platform's comprehensive or collision coverage pays for your car in Arizona, the money goes to the repair shop or jointly to you and your lender.

Repair shop
Who may be paid
Directly
You + lender
Or jointly
Owner and primary lienholder
Financed car?
Expect a joint check
Your lender is named
More details

The full explanation

When the platform's comprehensive or collision coverage pays for damage to your car in Arizona, payment goes either to the repair facility or jointly to you and your primary lienholder. If your car is financed, expect your lender to be part of the payment.

Limits of this answer

This is about who is paid, not whether you qualify. The platform's own-car coverage has its own conditions and deductible.

What could change

Low near-term risk.

Sources

Damage to your car

Damage to your car

IllinoisUber & LyftOnline, waiting for a request · Driving to pick up a passenger · Passenger in the car

If the platform's comprehensive or collision coverage pays for your car in Illinois, the money goes to the repair shop or jointly to you and your lender.

Repairer
Who may be paid
Directly
You + lender
Or jointly
Owner and primary lienholder
Financed car?
Expect a joint check
Your lender is named
More details

The full explanation

When the platform's insurer pays comprehensive or collision for your car in Illinois, payment goes either to the repairer or jointly to you and your primary lienholder. If your car is financed, expect your lender to be part of the payment.

Limits of this answer

This is about who is paid, not whether you qualify. The platform's own-car coverage has its own conditions and deductible.

What could change

Illinois may amend its rideshare insurance law; we re-check it periodically.

Sources

Injury coverage

Injury coverage

MinnesotaUber & LyftOnline, waiting for a request · Driving to pick up a passenger · Passenger in the car

Minnesota requires no-fault coverage the whole time you are driving for a platform. This pays some of your own medical bills and lost income regardless of who caused the accident.

No-fault
Pays regardless
Of who caused the accident
All periods
When this applies
Logged on, driving to pickup, and with a passenger
Your bills
What it covers
Medical costs and lost income, up to a limit
Verified in part

We have not detailed the benefit amounts or how long they last. Those come from Minnesota's no-fault law, which we have not read in full.

More details

The full explanation

Minnesota is a no-fault state, and that carries into rideshare driving. Throughout every period, the required insurance must include no-fault benefits - coverage that pays some of your own medical costs and lost income without anyone first establishing who was at fault. This is separate from liability coverage, which pays other people.

What could change

Low near-term risk; amended in 2024.

Sources

Injury coverage

Injury coverage

MassachusettsUber

You can still buy Optional Injury Protection in Massachusetts, but Uber will not charge you for it on a Rides trip that is already covered by automatic Occupational Accident insurance.

Not double-charged
OIP not billed
On an MA Rides trip already covered by OA
Delivery still eligible
OIP applies
To eligible delivery activity
Multi-app waiting
If available for both Rides and deliveries
Uber says OA, not OIP, provides that coverage
More details

The full explanation

Massachusetts Rides drivers and delivery people may still enroll in Optional Injury Protection (OIP) - it is not switched off just because the automatic Occupational Accident (OA) program exists. OIP still applies to eligible delivery activity. What changes is billing: Uber says it does not charge you for OIP on a Massachusetts Rides trip that OA already covers, so you are not paying twice for the same trip. One more wrinkle: if you're available for both Rides and delivery requests while waiting, Uber says OA - not OIP - is what provides that coverage. Do not treat Massachusetts as a normal, OIP-only state; it runs both systems side by side with rules for which one applies when.

Limits of this answer

We have not found a precise definition of when multi-app waiting ends and OA's waiting-for-a-passenger-trip period begins, or vice versa, if you're running both Rides and delivery at once.

What could change

Platform policy - can change.

Sources

Personal policy exclusions

Personal policy exclusions

WashingtonUber & LyftOnline, waiting for a request · Driving to pick up a passenger · Passenger in the car

Washington lets your own insurance company refuse to cover you while the app is on. That refusal can cover everything - injuries you cause, your medical bills, your car, all of it.

All of it
What can be excluded
Liability, medical, uninsured driver, and damage to your car
Allowed
By state law
Washington permits this expressly
Your policy decides
Whether yours does
Permission is not the same as your insurer using it
More details

The full explanation

Washington law expressly allows your personal car insurance to stop covering you the moment you log into a rideshare app. The exclusion can reach everything: harm you cause to others, your own medical bills, coverage for uninsured drivers, and damage to your own car. That is permission for insurers, not a statement about your policy. Whether yours actually excludes you depends on what it says. Some insurers sell an add-on that closes the gap - worth asking about before you need it.

Limits of this answer

We have not read any particular insurer's policy, so we cannot tell you whether yours uses this permission. Your declarations page and your insurer can.

What could change

Chapter 46.72B was amended in 2025; re-check periodically.

Sources

Personal policy exclusions

Personal policy exclusions

MinnesotaUber & LyftOnline, waiting for a request · Driving to pick up a passenger · Passenger in the car

Minnesota lets your own insurance refuse to cover you the whole time the app is on - everything, including no-fault. But if your own policy has lapsed, the platform's insurance has to pay from the first dollar and defend you.

Everything
What can be excluded
Injuries, medical, uninsured driver, and your car
No deductible
If your policy lapsed
The platform's insurance pays from dollar one
No waiting
For a denial
The platform cannot make you get refused first
More details

The full explanation

Minnesota law expressly allows your personal car insurance to exclude everything while you are logged on - harm you cause to others, no-fault benefits, uninsured driver coverage, medical payments, and damage to your own car. The law says this applies even though Minnesota is a no-fault state. Two rules work the other way, and they are worth knowing. If your own insurance has lapsed or falls short of what the law requires, the platform's insurance must cover the claim from the first dollar, with no deductible, and must provide you a lawyer. And the platform's insurance is not allowed to sit back and wait for your own insurer to deny you first. The platform must also tell you in writing, before your first ride, what coverage it provides and how much.

Limits of this answer

The law permits your insurer to exclude you; it does not mean yours has. Check your own policy, and ask whether an add-on for rideshare driving is available.

What could change

Low near-term risk; amended in 2024.

Sources

Personal policy exclusions

Personal policy exclusions

ConnecticutUber & LyftOnline, waiting for a request · Driving to pick up a passenger · Passenger in the car

Connecticut lets your own insurance refuse to cover you while you are logged on or on a ride. If your car is financed, driving commercially can also break your loan terms.

Allowed
For your insurer to exclude
While logged on or on a ride
Your policy decides
Whether yours does
Permission is not the same as using it
Car loan?
A second risk
Commercial use can breach your loan or lease
More details

The full explanation

Connecticut expressly allows your personal car insurance to exclude coverage while you are logged onto the app or carrying a passenger. There is a second exposure worth knowing if you are still paying off your car. Using it commercially may violate the terms of your loan or lease, and Connecticut requires drivers to be warned about that. It is separate from the insurance question and easy to overlook. The law permits insurers to exclude you; it does not mean yours does. Check your policy, and ask whether a rideshare add-on is available.

Limits of this answer

We have not read any particular insurer's policy, so we cannot tell you whether yours uses this permission.

What could change

Low near-term risk.

Sources

Personal policy exclusions

Personal policy exclusions

North CarolinaUber & LyftOnline, waiting for a request · Driving to pick up a passenger · Passenger in the car

North Carolina writes the exclusion straight into the law. Your own insurance can refuse everything while you are driving for a platform - injuries, medical, uninsured drivers, and damage to your car.

Everything
What can be excluded
All six kinds of coverage
In the statute
Where it says so
Not just policy fine print
Ask about an add-on
What helps
Some insurers sell rideshare coverage
More details

The full explanation

Most states let insurers exclude rideshare driving through policy wording. North Carolina puts it directly in the statute: an insurer may exclude liability coverage, no-fault benefits, uninsured and underinsured motorist coverage, medical payments, comprehensive, and collision while you are driving for a platform. That is worth knowing because it means the gap is not an oversight or a technicality. It is the expected arrangement, and closing it is up to you. Ask your insurer whether they sell a rideshare add-on, and ask before you need it.

Limits of this answer

The law permits the exclusion; whether your particular policy uses it depends on your policy.

What could change

Low near-term risk.

Sources

Personal policy exclusions

Personal policy exclusions

South CarolinaUber & LyftOnline, waiting for a request · Driving to pick up a passenger · Passenger in the car

South Carolina lets your own insurance refuse to cover you while the app is on - and an insurer that does is also excused from providing you a lawyer.

Everything
What can be excluded
All coverage under your policy
No lawyer either
What else you lose
No duty to defend the claim
Ask about an add-on
What helps
Before you need it
More details

The full explanation

South Carolina allows any insurer writing car insurance in the state to exclude all coverage for a loss while you are logged onto a rideshare app or carrying a passenger. The law goes further than most. An insurer that excludes you this way also has no duty to defend or pay the claim the claim - so it is not only that they may decline to pay, they may decline to provide you a lawyer. The law permits this; whether your policy does it depends on your policy. Ask about a rideshare add-on before you need one.

Limits of this answer

We have not read any particular insurer's policy language.

What could change

Low near-term risk.

Sources

Personal policy exclusions

Personal policy exclusions

MassachusettsUber & LyftOnline, waiting for a request · Driving to pick up a passenger · Passenger in the car

In Massachusetts, the platform's coverage cannot wait for your own insurer to deny you first. But your own policy may exclude rideshare driving.

No deny-first
Platform coverage
Cannot require your insurer to deny first
May exclude
Your own policy
Liability, PIP, UM/UIM, MedPay, comp and collision
Your policy decides
Whether yours does
Permission is not the same as using it
More details

The full explanation

Massachusetts law says the platform's required coverage cannot be conditioned on your personal insurer denying the claim first. At the same time, personal auto policies may exclude rideshare activity. Depending on the policy, that can include liability, PIP, uninsured and underinsured motorist, medical payments, and comprehensive and collision coverage while you are driving for a platform. Whether your policy uses those exclusions depends on its wording. Ask your insurer about a rideshare add-on before you need it.

Limits of this answer

We have not read any particular insurer's policy, so we cannot tell you whether yours excludes rideshare driving.

What could change

Low near-term risk.

Sources

Personal policy exclusions

Personal policy exclusions

ArizonaUber & LyftOnline, waiting for a request · Driving to pick up a passenger · Passenger in the car

Arizona makes platforms warn you that your personal insurance may not cover rideshare driving, and that driving a financed car for rideshare may break your loan terms.

Must warn you
Personal policy
May not cover rideshare
Car loan?
A second risk
Rideshare use may breach your lienholder agreement
Your policy decides
What actually applies
Read it or ask
More details

The full explanation

Arizona requires the platform to warn you that your personal auto policy may not cover you while you are driving for it. It also requires a warning that using a financed vehicle for rideshare may violate your agreement with the lender. The warnings tell you the gap exists. Whether your policy actually excludes rideshare driving depends on its wording.

Limits of this answer

We have not read any particular insurer's policy, so we cannot tell you whether yours excludes rideshare driving.

What could change

Low near-term risk.

Sources

Personal policy exclusions

Personal policy exclusions

NevadaUber & LyftOnline, waiting for a request · Driving to pick up a passenger · Passenger in the car

Nevada lets your own insurance exclude rideshare driving, including comprehensive, collision and other optional coverage. If your car is financed, that gap matters for your lender too.

Allowed
For your insurer to exclude
Rideshare activity
Comp and collision
Can also be excluded
And other optional coverage
Car loan?
A second risk
Your lender may expect damage coverage
More details

The full explanation

Nevada allows personal auto policies to exclude coverage while you are driving for a platform. Comprehensive, collision and other optional coverages may also be excluded during rideshare use. If your car is financed, that matters twice: your lender may require physical-damage coverage, and an excluded rideshare loss can leave a gap between what you owe and what any insurance pays. Whether your policy uses these exclusions depends on its wording. Ask about a rideshare add-on.

Limits of this answer

We have not read any particular insurer's policy, so we cannot tell you whether yours excludes rideshare driving.

What could change

Low near-term risk.

Sources

Personal policy exclusions

Personal policy exclusions

IllinoisUber & LyftOnline, waiting for a request · Driving to pick up a passenger · Passenger in the car

In Illinois, the platform's coverage cannot wait for your own insurer to deny you first. But your own policy may exclude rideshare driving.

No deny-first
Platform coverage
Cannot depend on your insurer denying first
May exclude
Your own policy
Rideshare activity
Your policy decides
Whether yours does
Read it or ask
More details

The full explanation

Illinois law says the platform's required coverage cannot depend on your personal insurer denying the claim first. Personal auto policies may still exclude rideshare activity. Whether yours does depends on its wording. Ask about a rideshare add-on.

Limits of this answer

We have not read any particular insurer's policy, so we cannot tell you whether yours excludes rideshare driving.

What could change

Illinois may amend its rideshare insurance law; we re-check it periodically.

Sources

Personal policy exclusions

Personal policy exclusions

GeorgiaUber & LyftOnline, waiting for a request · Driving to pick up a passenger · Passenger in the car

Georgia lets your own insurance exclude rideshare driving - liability, damage to your car, medical payments and uninsured motorist coverage. The platform's coverage cannot wait for your insurer to deny you first.

Allowed
For your insurer to exclude
Liability and first-party coverages
Includes your car
What can be excluded
Vehicle damage, MedPay, UM/UIM
No deny-first
Platform coverage
Cannot require your insurer to deny first
More details

The full explanation

Georgia allows personal auto policies to exclude rideshare driving. That can include liability and first-party coverages such as damage to your own vehicle, medical payments, and uninsured and underinsured motorist coverage. The platform's required coverage cannot be conditioned on your personal insurer denying the claim first. Whether your policy uses these exclusions depends on its wording. Ask about a rideshare add-on.

Limits of this answer

We have not read any particular insurer's policy, so we cannot tell you whether yours excludes rideshare driving.

What could change

Low near-term risk.

Sources

Personal policy exclusions

Personal policy exclusions

MichiganUber & LyftOnline, waiting for a request · Driving to pick up a passenger · Passenger in the car

Michigan lets your personal auto policy exclude all coverage while you are logged on or giving a ride. If your own insurance doesn't provide the required coverage, the platform's insurance must cover the claim from the first dollar - without waiting for your insurer to deny it.

Allowed
For your insurer to exclude
Liability, PIP, UM, comp and collision
First dollar
Platform's insurance
When yours lapses or doesn't apply
No denial needed
From your insurer
Before the platform's coverage responds
More details

The full explanation

Michigan allows an insurer of a personal vehicle to exclude all coverage while you are logged on to a rideshare app or providing a prearranged ride. That can include liability, no-fault PIP and property protection, uninsured and underinsured motorist, comprehensive and collision coverage. If your own required insurance lapses or does not provide the coverage Michigan requires, the platform's insurance must provide it beginning with the first $1.00 of the claim, and its insurer must defend the claim. The platform's coverage cannot be made to depend on your personal insurer denying the claim first. Whether your policy actually uses these exclusions depends on its wording.

Limits of this answer

We have not read any particular insurer's policy, so we cannot tell you whether yours excludes rideshare driving.

What could change

Low near-term risk.

Sources

Personal policy exclusions

Personal policy exclusions

PennsylvaniaUber & LyftOnline, waiting for a request · Driving to pick up a passenger · Passenger in the car

Pennsylvania lets your personal auto policy exclude any and all coverage while you are logged on or giving a ride. The platform's required coverage is primary and does not depend on your insurer denying the claim first.

Allowed
For your insurer to exclude
Any and all coverage
Primary
Required rideshare coverage
Logged-on and ride time
No denial needed
From your insurer
Before that coverage responds
More details

The full explanation

Pennsylvania allows insurers to exclude any and all coverage under a personal auto policy for a loss or injury that happens while you are logged on to a rideshare app or providing a prearranged ride. The coverage Pennsylvania requires for those periods must be primary, and it does not depend on your personal insurer first denying a claim. Whether your policy actually uses this exclusion depends on its wording.

Limits of this answer

We have not read any particular insurer's policy, so we cannot tell you whether yours excludes rideshare driving.

What could change

Low near-term risk.

Sources

Personal policy exclusions

Personal policy exclusions

MarylandUber & LyftOnline, waiting for a request · Driving to pick up a passenger · Passenger in the car

Maryland lets your personal auto policy exclude all coverage while you provide rideshare service - including liability, PIP, uninsured motorist, comprehensive and collision. If both your insurance and the platform's apply, Maryland makes yours primary; if yours was canceled, lapsed or isn't in force, the platform's policy must cover the claim from the first dollar.

Allowed
For your insurer to exclude
Liability, PIP, UM, comp, collision
Yours first
If both policies apply
Your qualifying insurance is primary
First dollar
Platform's insurance
If yours is canceled, lapsed or not in force
More details

The full explanation

Maryland allows an insurer of a personal vehicle to exclude all coverage, and the duty to defend, for losses while you are providing rideshare service. That can include liability, uninsured and underinsured motorist, medical payments, PIP, comprehensive and collision coverage. An insurer that uses this exclusion must tell you so in writing. Maryland's rideshare law also sets the order when more than one policy is involved. If both your own qualifying insurance and the platform's insurance provide coverage, yours is primary. If your coverage has been canceled, has lapsed or is otherwise not in force, the platform's policy must provide the required coverage from the first dollar of the claim and provide a defense. Whether your own policy covers rideshare driving at all depends on its wording - it may exclude it.

Limits of this answer

We have not read any particular insurer's policy, so we cannot tell you whether yours excludes rideshare driving.

What could change

Low near-term risk.

Sources

Personal policy exclusions

Personal policy exclusions

OhioUber & LyftOnline, waiting for a request · Driving to pick up a passenger · Passenger in the car

Ohio lets your personal auto policy exclude all coverage while you are logged on or giving a ride, unless your insurer chooses to cover it. If your own insurance doesn't provide the required coverage, the platform's insurance must pay from the first dollar - without requiring your insurer to deny the claim first.

Allowed
For your insurer to exclude
Liability, UM/UIM, medical, comp, collision
First dollar
Platform's insurance
If yours doesn't provide it
No denial needed
From your insurer
Before the platform's coverage responds
More details

The full explanation

Ohio allows an insurer of a personal vehicle to exclude any and all coverage while you are logged on to a rideshare app or giving a ride. That can include liability, uninsured and underinsured motorist, uninsured motorist property damage, medical payments, comprehensive and collision coverage. An insurer that excludes it has no duty to defend or pay those claims. Ohio does not require personal policies to cover rideshare driving, but an insurer may choose to by contract or endorsement. If your personal insurance does not provide the liability coverage Ohio requires, the platform's insurance must provide it beginning with the first dollar of the claim, and defend the claim. The platform's policy cannot require your personal insurer to deny the claim first.

Limits of this answer

We have not read any particular insurer's policy, so we cannot tell you whether yours excludes rideshare driving.

What could change

Low near-term risk.

Sources

Personal policy exclusions

Personal policy exclusions

TennesseeUber & LyftOnline, waiting for a request · Driving to pick up a passenger · Passenger in the car

Tennessee lets your personal auto policy exclude all coverage while you are logged on or giving a ride - including liability, uninsured motorist, medical payments, comprehensive and collision. Tennessee's insurance department warns that the platform's policy might not fill all of those gaps.

Allowed
For your insurer to exclude
Liability, UM/UIM, medical, comp, collision
Might not
Platform coverage includes
Medical, comp, collision or UM/UIM
Ask
Your agent or insurer
About gaps before you drive
More details

The full explanation

Tennessee allows insurers to exclude any and all coverage under a personal auto policy for a loss or injury while you are logged on to a rideshare app or giving a prearranged ride. That can include liability, uninsured and underinsured motorist, medical payments, comprehensive and collision coverage. An insurer that excludes it has no duty to defend or pay those claims. Tennessee's Department of Commerce and Insurance warns that a platform's policy might not include medical payments, comprehensive, collision, uninsured or underinsured motorist, or other optional coverages, and suggests talking to your agent, broker or insurer about gaps in your coverage.

Limits of this answer

We have not read any particular insurer's policy, so we cannot tell you whether yours excludes rideshare driving.

What could change

Low near-term risk.

Sources

Related driver protection

Related driver protection

MassachusettsUber

Related driver protection - not insurance, and not PFML coverage itself. Eligible Massachusetts Uber Rides drivers get a payment at the end of each quarter equal to half the cost of enrolling in the state's Paid Family and Medical Leave program.

Quarter-end payment
What you get
Paid by Uber to eligible Rides drivers
Half the enrollment cost
Amount
Of the Massachusetts PFML program
Not PFML itself
What this is not
Uber is not providing PFML coverage directly
More details

The full explanation

This is not insurance, and it is not Uber giving you Paid Family and Medical Leave (PFML) coverage directly. Uber says eligible Massachusetts Rides drivers get a payment at the end of each quarter equal to half the cost of enrolling in the state's PFML program. In other words, it offsets part of what enrolling costs you - it does not replace or substitute for the program itself. We have not found the enrollment-cost figure this is calculated from, or the eligibility rules for the quarterly payment, published anywhere else. Check Uber's benefits page for current details.

Limits of this answer

We have not found the underlying PFML enrollment-cost figure, the eligibility rules for the quarterly payment, or how 'eligible' is defined here. Do not confuse this with Massachusetts' paid sick leave benefit (a separate row) or with Uber providing PFML coverage itself.

What could change

Platform policy - can change.

Sources

Uninsured and underinsured motorist

Uninsured motorist

MinnesotaUber & LyftOnline, waiting for a request · Driving to pick up a passenger · Passenger in the car

Minnesota requires coverage for when the other driver has no insurance, and separate coverage for when they have some but not enough. The minimum for each is $25,000 per person and $50,000 per accident.

$25K / $50K
Minimum for each
Per person · per accident
Two separate covers
Not one
No insurance, and not enough insurance
Capped
How high it can go
An insurer need not offer more than your liability limit
More details

The full explanation

Minnesota treats these as two different things. One covers you when the driver who hit you has no insurance at all. The other covers you when they have insurance but not enough to pay what they owe you. Each must be at least $25,000 for one person and $50,000 per accident. If several people are hurt, no one person can collect more than the single-person limit. One more point worth knowing: Minnesota does not require an insurer to offer you more of this coverage than the liability limit on the same policy. Ask your insurer what higher amounts are available to you.

Limits of this answer

These are minimums. Your own policy or the platform's may carry more, and the platform must tell you in writing what it provides before your first ride.

What could change

Low near-term risk; amended in 2024.

Sources

Uninsured and underinsured motorist

Uninsured motorist

ConnecticutUber & LyftOnline, waiting for a request · Driving to pick up a passenger · Passenger in the car

Connecticut requires coverage for when the other driver has no insurance or not enough, in both periods. The minimum is $25,000 per person and $50,000 per accident.

$25K / $50K
If the other driver can't pay
Per person · per accident
Both required
No insurance and not enough
Connecticut requires both kinds
Injuries only
What it covers
Not damage to property
More details

The full explanation

Connecticut requires coverage for accidents caused by someone with no insurance, and separately for someone whose insurance is not enough to cover what they owe you. Both apply whether you are waiting for a ride or on one. The minimum is $25,000 for one person and $50,000 per accident. This covers injuries, not property damage. Connecticut is one of the states that requires the not-enough-insurance version, which many states only require insurers to offer.

Limits of this answer

These are minimums; your policy or the platform's may carry more.

What could change

Low near-term risk.

Sources

Uninsured and underinsured motorist

Uninsured motorist

South CarolinaUber & LyftOnline, waiting for a request · Driving to pick up a passenger · Passenger in the car

South Carolina requires coverage for when the other driver has no insurance. Coverage for when they have some but not enough is different - insurers must offer it, but you choose whether to buy it.

$25K / $50K
No insurance at all
Required · per person, per accident
Your choice
Not enough insurance
Offered to you, not required
Check yours
Which you have
Look at your declarations page
More details

The full explanation

South Carolina treats these two situations differently, and the difference matters. If the driver who hits you has no insurance at all, you are required to have coverage for that - at least $25,000 per person, $50,000 per accident, and $25,000 for property damage. If they have insurance but not enough to cover what they owe you, that is a different coverage. South Carolina requires insurers to offer it to you, but you decide whether to buy it. The rideshare law does not require it. So whether you have that second kind depends on whether someone bought it. Check your declarations page.

Limits of this answer

Whether you have coverage for the not-enough-insurance situation depends on whether it was purchased. We cannot tell you from the law alone.

What could change

Low near-term risk.

Sources

Uninsured and underinsured motorist

Uninsured motorist

VirginiaUber & LyftOnline, waiting for a request · Driving to pick up a passenger · Passenger in the car

Virginia's rideshare law requires the platform's insurance to include uninsured and underinsured motorist coverage while you are logged on and during an accepted ride, as Virginia's general uninsured motorist law requires.

Both required
Uninsured and underinsured
Logged on and during rides
Per state law
How much
As Virginia's UM statute requires
Platform's policy
Where it sits
The required rideshare insurance
More details

The full explanation

Virginia's rideshare insurance law requires the required rideshare insurance to provide uninsured motorist and underinsured motorist coverage "as required by" Virginia's general uninsured motorist statute, § 38.2-2206. That applies both while you are logged on and waiting and during an accepted ride. How much that coverage pays, and who can claim it, follows that general statute and the policy.

Limits of this answer

We have not summarized the limits or claim rules in Virginia's general uninsured motorist statute (§ 38.2-2206).

What could change

Low near-term risk.

Sources

Your policy

Your policy

New YorkUber & LyftOnline, waiting for a request · Driving to pick up a passenger · Passenger in the car

In New York your rideshare coverage might come from two different policies - one for when you are logged on waiting, another for when you are on a trip. Your declarations page has to say which.

Two policies
Possible
One for waiting, one for trips
Your dec page
Where to check
It must say which periods it covers
Worth checking
Why it matters
A gap between them is a gap in your coverage
More details

The full explanation

New York allows the required rideshare coverage to be split between two separate insurance policies - one covering the time you are logged on and waiting, another covering accepted trips. Because of that, New York requires every such policy to state plainly on its declarations page which periods it covers. If you drive in New York, that is worth reading. If one policy covers waiting and another covers trips, you want to be sure there is no gap between them.

Limits of this answer

We have not researched how commonly coverage is actually split this way, only that the rules allow it and require the policy to say so.

What could change

A bill to remove the $1.25M uninsured-driver requirement has been introduced and not enacted.

Sources

Your policy

Your policy

ConnecticutUber & LyftOnline, waiting for a request · Driving to pick up a passenger · Passenger in the car

If your own insurance has lapsed or does not meet Connecticut's requirements, the platform's insurance has to pay from the first dollar and provide you a lawyer. It cannot wait for your insurer to refuse you first.

No deductible
If your policy lapsed
The platform pays from dollar one
No waiting
For a refusal
It cannot require your insurer to deny first
A lawyer
What else
The platform's insurer must defend the claim
More details

The full explanation

Connecticut closes a gap that catches drivers in other states. If your own insurance has lapsed, or does not provide what the law requires, the platform's policy must cover the claim starting from the first dollar - no deductible. And the platform's insurer must provide you a lawyer. It also cannot make you get refused by your own insurer first before it will respond. That waiting game is a real problem elsewhere; Connecticut rules it out.

Limits of this answer

This applies to the coverage Connecticut requires. It does not extend to coverage for damage to your own car, which the law does not require the platform to provide.

What could change

Low near-term risk.

Sources

Your policy

Your policy

New JerseyUber & LyftOnline, waiting for a request · Driving to pick up a passenger · Passenger in the car

If your own insurance has lapsed, New Jersey requires the platform's insurance to pay from the first dollar.

No deductible
If your policy lapsed
The platform pays from dollar one
Protects you
Why it matters
A lapse would otherwise leave you exposed
More details

The full explanation

If your own insurance has lapsed, the platform's coverage must respond starting from the first dollar rather than sitting behind a gap your policy would normally fill. That matters because a lapse is exactly the moment a driver is most exposed.

Limits of this answer

This applies to the coverage New Jersey requires. It does not extend to damage to your own car.

What could change

Low near-term risk.

Sources

Your policy

Your policy

VirginiaUber & LyftOnline, waiting for a request · Driving to pick up a passenger · Passenger in the car

During an accepted ride, Virginia says the platform's required coverage cannot depend on your personal insurer denying the claim first. In both the waiting and ride periods the required coverage is primary, and if rideshare insurance the driver maintained has lapsed, the platform must provide it from the first dollar.

No denial needed
During an accepted ride
From your personal insurer
Primary
Waiting and ride periods
Required rideshare coverage
First dollar
If the driver's lapsed
The platform provides it
More details

The full explanation

Once you accept a ride, Virginia says the platform's required coverage cannot depend on a personal auto policy first denying the claim, and a personal auto policy cannot be required to deny it first. While you are logged on and waiting for a request, Virginia makes the required coverage primary. Virginia's no-denial sentence is written into the accepted-ride rules, not the waiting-period rules. In either period, if rideshare insurance the driver maintained to meet these requirements has lapsed or ceased to exist, the platform must provide the required coverage beginning with the first dollar of the claim.

Limits of this answer

We have not read any particular insurer's policy, so we cannot tell you whether yours excludes rideshare driving.

What could change

Low near-term risk.

Sources

Your policy

Your policy

TennesseeUber & LyftOnline, waiting for a request · Driving to pick up a passenger · Passenger in the car

If your own insurance has lapsed or doesn't provide the coverage Tennessee requires, the platform's insurance must pay from the first dollar and defend the claim. It cannot depend on your personal insurer denying the claim first.

First dollar
Platform's insurance
If yours lapsed or doesn't apply
No denial needed
From your insurer
Before the platform's coverage responds
A defense
What else
The platform's insurer must defend the claim
More details

The full explanation

Tennessee's rideshare insurance can be carried by the driver, the platform, or a combination. If insurance you maintain for logged-on or ride time has lapsed or does not provide the required coverage, the platform's insurance must provide it beginning with the first dollar of the claim, and defend the claim. The platform's coverage cannot depend on a personal auto insurer first denying the claim, and a personal auto policy cannot be required to deny it first.

Limits of this answer

We have not read any particular insurer's policy, so we cannot tell you whether yours excludes rideshare driving.

What could change

Low near-term risk.

Sources

Claim process

Claim process

South CarolinaUber & Lyft

Because which insurance applies depends on what your app was doing, South Carolina requires the platform and the insurers to share your exact log-on and log-off times for the twelve hours either side of the accident.

12 hours
Either side
Before and after the accident
Required
Not optional
The law makes them exchange it
Why it matters
App status decides
Which insurance applies at all
More details

The full explanation

Which insurance covers a rideshare accident depends on what your app was doing at the moment it happened. That data sits with the platform. South Carolina requires the platform and any insurer that might be covering the claim to cooperate and exchange that information during a coverage investigation - including your precise log-on and log-off times for the twelve hours before and the twelve hours after the accident. They must also tell each other clearly what coverage, exclusions and limits apply.

Limits of this answer

This is a duty between the platform and the insurers. We have not confirmed what you are entitled to receive directly, or how to ask for it.

What could change

Low near-term risk.

Sources

Claim process

Claim process

ArizonaUber & Lyft

Arizona requires the platform and the insurers to share your exact log-on and log-off times for the 24 hours before the crash.

24 hours
Before the crash
Exact log-on and log-off times
Required
Not optional
Platform and insurers must exchange it
Plus coverage details
Also shared
Coverage, exclusions and limits
More details

The full explanation

Which insurance applies depends on what your app was doing when the crash happened. During a claims investigation, Arizona requires the platform and the relevant insurers to exchange your precise log-on and log-off times for the 24 hours immediately before the crash. They must also share descriptions of the coverage, exclusions and limits that apply.

Limits of this answer

This is a duty between the platform and the insurers. We have not confirmed what you are entitled to receive directly.

What could change

Low near-term risk.

Sources

Claim process

Claim process

GeorgiaUber & Lyft

If your personal insurer asks, Georgia requires the platform to provide the crash date and time and your exact log-on and log-off times for 12 hours either side of the crash - within 15 days.

15 days
Platform must respond
To your personal insurer's request
12 hours either side
Log-on and log-off times
Before and after the crash
Data deadline
What the 15 days is
Not a claim-settlement deadline
More details

The full explanation

Which insurance applies depends on what your app was doing. When your personal insurer requests it, Georgia requires the platform to provide the date and time of the accident and your precise log-on and log-off times for the 12 hours before and the 12 hours after the crash. The platform must provide that within 15 days. That is a deadline for sharing app data, not a deadline for settling your claim.

Limits of this answer

This is a duty owed to your personal insurer. We have not confirmed what you can request directly.

What could change

Low near-term risk.

Sources

Claim process

Claim process

GeorgiaUber & Lyft

If the platform's insurer disputes that it should pay first, Georgia requires the platform to tell you and your personal insurer within 25 business days after it gets notice of the accident.

25 business days
Notice of dispute
After notice of the accident
To you and your insurer
Who must be told
Both
Dispute notice only
What the deadline is
Not a claim-settlement deadline
More details

The full explanation

Sometimes the platform's insurer disputes whether it is the primary coverage - the coverage that pays first. In Georgia, if that happens, the platform must notify you and your personal insurer within 25 business days after receiving notice of the accident. That deadline is about telling you there is a dispute over who pays first. It is not a deadline for settling or paying your claim.

Limits of this answer

We have not covered how a primary-coverage dispute is resolved.

What could change

Low near-term risk.

Sources

Claim process

Claim process

VirginiaUber & Lyft

If you were in a crash you reasonably believe involved a rideshare driver, Virginia lets you ask the platform in writing about the driver's status and insurance. The platform must respond within 30 days.

30 days
Platform must respond
Electronically or in writing
Logged on?
What it must say
And whether a trip was accepted or a passenger aboard
Insurer and driver
Also included
Primary carrier · driver's identity and last known address
More details

The full explanation

In Virginia, anyone who suffers a loss in a crash they reasonably believe involved a rideshare driver - or their attorney - can make a written request to the platform. You give the date, approximate time and place of the crash, and the driver's name and the accident report if you have them. The platform must respond electronically or in writing within 30 days. Its response must say whether the driver was logged on at about the time of the crash and, if so, whether a trip had been accepted or a passenger was in the car; the name of the insurer providing primary coverage; and the driver's identity and last known address. This is a deadline for the platform to answer, not a deadline for any claim to be paid.

What could change

Low near-term risk.

Sources

Coverage by period

Coverage

New YorkUber & Lyft

New York's rideshare insurance law covers trips that begin outside New York City. What matters is where the trip started - not where you were when the accident happened.

Where it started
What decides
Not where the accident happened
Outside the city
Who this covers
Trips beginning anywhere but NYC
Different rules
Inside the city
The Taxi and Limousine Commission handles those
More details

The full explanation

Before any of New York's numbers make sense, you need to know which set of rules you are under. New York's rideshare insurance law covers trips that begin outside New York City. If you pick someone up outside the city and drop them off inside it, you are still under this law - the state's own insurance regulator says so directly. A trip that begins in New York City is a different matter. Those run under rules set by the Taxi and Limousine Commission, a separate system we have not researched. So crossing into the city partway through a trip does not change which insurance applies. Where the trip started does.

Limits of this answer

If your trip started in New York City, none of our New York figures apply to it, and we have not researched what does. Counties and cities elsewhere in the state can also opt out of this law entirely. Separately, Lyft says it does not provide its usual insurance for licensed for-hire drivers on rides starting in the five New York City boroughs or in Westchester, Nassau, Suffolk, Dutchess, Ulster and Rockland counties. Those drivers arrange their own coverage under state and local rules. So the boundary that matters for Lyft is wider than the city line.

What could change

A bill to remove the $1.25M uninsured-driver requirement has been introduced and not enacted.

Sources

Injury coverage

Injury coverage

New YorkUber & Lyft

If you drive Uber or Lyft in New York and get hurt on the job, you have workers' compensation through a fund created by New York State. You did not sign up for it and you do not pay for it.

Automatic
No signup needed
You already have it
Free to you
Who pays
A surcharge on passenger trips
Not the platform
Who you call
The Fund, 1-833-814-8590
More details

The full explanation

Most New York drivers have never heard of this, and it is one of the most valuable things on this site. The Black Car Fund is a not-for-profit set up by New York State. It provides workers' compensation - medical care and replacement income - to drivers of New York black car services, and that expressly includes Uber and Lyft. You do not enrol. You do not pay a premium. If you drive for a company that is a Member Base of the Fund, you have it. It covers injuries on the job, and not only crashes - slipping getting out of the car, hurting your back lifting luggage, strain from long hours. It is funded by a surcharge on passenger trips. This is not the platform's insurance and you do not claim it through Uber or Lyft. Call the Fund's driver support team on 1-833-814-8590.

Limits of this answer

This covers injuries while working. It does not cover injuries off the job - the Fund has separate benefits for that, and those do require signing up in advance. You also stop being eligible if the Workers' Compensation Board disqualifies you from lost-time benefits.

What could change

Programme terms can change.

Sources

Injury coverage

Injury coverage

New YorkUber & Lyft

If a New York driver dies while working, their family may receive $100,000 through the Black Car Fund. No signup was needed.

$100,000
Lump sum
To the driver's family
No signup
What was required
Nothing, if affiliated with a Member Base
On the job
When it applies
Death while working
More details

The full explanation

If a driver affiliated with a Member Base of the Black Car Fund dies while on the job, their family may receive a $100,000 death benefit. This comes through the Fund's workers' compensation programme, so no enrolment in anything was required. It depends on the workers' compensation claim being accepted. The Fund also provides survivor benefits to dependents through workers' compensation. There is a separate $100,000 benefit that does require signing up in advance - see the next answer. They are different things and a family should check both.

Limits of this answer

This is the on-the-job benefit and depends on an accepted workers' compensation claim. The other $100,000 benefit has different rules. Call 1-833-814-8590.

What could change

Programme terms can change.

Sources

Injury coverage

Injury coverage

New YorkUber & Lyft

There is a second $100,000 death benefit, and this one only pays if the driver had signed up for the Fund's Drivers Benefits Program before the accident.

$100,000
Lump sum
A separate benefit from the on-the-job one
Signup required
Before the accident
You cannot join afterwards
Free to join
What it costs
Nothing, but you must enrol
More details

The full explanation

This is a different benefit from the on-the-job death benefit, and the difference matters. The Fund's Drivers Benefits Program includes a $100,000 accidental death benefit. It pays a lump sum if an enrolled driver dies in a covered accident. The catch is enrolment. The driver must have been enrolled in the Program at the time of death. You cannot sign up afterwards. Signing up is free and takes a few minutes, and it also unlocks other benefits - disability cover, critical illness, personal accident, dental, vision. All of them require enrolling **before** anything happens. If you drive in New York and have not enrolled, that is worth doing today rather than after you need it.

Limits of this answer

Deaths from prior medical conditions are not covered. This benefit has applied since 1 June 2023. If a family is unsure which benefit applies, call 1-833-814-8590 and ask about both.

What could change

Programme terms can change.

Sources

Injury coverage

Injury coverage

New YorkUber & Lyft

The Black Car Fund has a second set of benefits you must sign up for in advance. Free to join, but you cannot enrol after something happens.

Sign up first
The rule
You cannot enrol afterwards
Free
What it costs
Nothing
$50 to $40,000
Personal accident payouts
Depending on the injury
More details

The full explanation

The Black Car Fund splits into two halves, and drivers routinely miss the second. Workers' compensation is automatic. But a separate Drivers Benefits Program covers things workers' compensation does not - including injuries and illness that happen when you are **not** working. It includes disability cover, critical illness cover, personal accident payouts from $50 to $40,000, dental, vision, hearing and telemedicine. All of it is free. All of it requires enrolling first. The Fund says plainly that you cannot enrol afterwards and be eligible. Enrolment takes about five minutes and needs proof from your platform that you are actively driving.

Limits of this answer

Enrolled drivers must keep meeting eligibility requirements. A driver disqualified by the Workers' Compensation Board under section 114-a stops being eligible.

What could change

Programme terms can change.

Sources

Personal policy exclusions

Personal policy exclusions

WashingtonUber & Lyft

Washington requires the app to warn you, in writing, that your own insurance might not cover you while you are driving for them. You have to click or sign to acknowledge it.

In writing
The app must warn you
Before you start driving
Might not
What the warning says
Not that you are uncovered - that you might be
Car loan?
A second warning
Driving commercially can break your loan terms
More details

The full explanation

Separately from what your insurer is allowed to do, Washington requires the app itself to warn you. Its terms of service must say that while you are on the network your personal policy might not cover injuries you cause, your medical bills, damage to your own car, or accidents with uninsured drivers. You acknowledge it electronically or by signature. There is a second warning for anyone still paying off their car: using it commercially may break the terms of your loan or lease, and you are expected to tell your lender. The warning says your policy might not cover you. It is not a statement that it doesn't - that depends on your policy.

Limits of this answer

We have summarised the required warning rather than quoting it word for word. The exact wording is in the statute.

What could change

Chapter 46.72B was amended in 2025; re-check periodically.

Sources

Related driver protection

Related driver protection

New YorkUber & Lyft

Related driver protection - not insurance. Under the NY Attorney General's settlement, Uber and Lyft drivers earn paid sick leave for passenger rides in New York: one hour for every 30 hours worked, up to 56 hours a year.

1 hour per 30
How it builds
Hours worked on passenger rides
56 hours
Annual cap
About seven days
Passenger rides
What counts
Not delivery work
More details

The full explanation

This is not insurance, but it is money you may be able to use while you cannot drive. Under the New York Attorney General's settlement with Uber and Lyft, drivers earn paid sick leave for passenger rides in New York - one hour for every 30 hours worked, up to 56 hours a year. Work time runs from accepting a rider's request through drop-off. How sick pay is calculated depends on the trip: New York City TLC-covered trips and non-TLC trips use different formulas, and both are adjusted over time. This settlement benefit covers passenger rides, not delivery work. If you are hurt and off the road, this sits alongside anything you claim through the Black Car Fund. Different system, different pot of money, worth knowing about.

Limits of this answer

We have not researched how to request sick leave, whether unused hours carry over, or how it interacts with other benefits. We do not quote a dollar rate: NYC TLC-covered and non-TLC trips use different sick-pay formulas, and both are adjusted over time.

What could change

Programme terms can change.

Sources

Related driver protection

Related driver protection

WashingtonUber & Lyft

Related driver protection - not insurance. Washington rideshare drivers earn one hour of paid sick time for every 40 hours of passenger-platform time, usable after 90 hours.

1 hour per 40
How it builds
Passenger-platform time
90 hours
Before you can use it
Passenger-platform hours recorded
40 hours
Carryover
Unused hours that carry over
More details

The full explanation

This is not insurance, but it is money you may be able to use while you cannot drive. Washington law gives rideshare (TNC) drivers paid sick time: one hour for every 40 hours of passenger-platform time. You can use it once you have recorded 90 passenger-platform hours, and up to 40 unused hours carry over. It is paid at your average hourly compensation. This statewide protection covers passenger rideshare drivers, not food or goods delivery drivers. If you are hurt and cannot drive, this may be money available to you separately from a workers' compensation claim.

Limits of this answer

We have not verified how to request paid sick time or how it interacts with a workers' compensation claim.

What could change

Programme terms can change.

Sources

Related driver protection

Related driver protection

MassachusettsUber & Lyft

Related driver protection - not insurance. Under the Massachusetts Attorney General's settlement with Uber and Lyft, drivers earn 1 hour of paid sick leave for every 30 hours of engaged time, up to 40 hours a year per company. The rate is $21.22/hour, effective January 15, 2026.

1 hour per 30 hours
Accrual rate
Of engaged time
40 hours/year
Annual cap
Per company
$21.22/hour
Current rate
Effective January 15, 2026 - adjusted periodically
Engaged time
What counts toward accrual
Accepting a passenger request through drop-off
More details

The full explanation

This is not insurance, but it may help while you cannot drive. Under the Massachusetts Attorney General's settlement with Uber and Lyft, drivers earn paid sick leave: 1 hour for every 30 hours of engaged time, up to a maximum of 40 hours per year, per company. "Engaged time" runs from accepting a passenger request through drop-off - it doesn't include time spent online and waiting. The rate is $21.22 an hour, effective January 15, 2026. This rate is adjusted periodically, so that dollar figure is only current as of its effective date - check the Attorney General's page for the latest.

Limits of this answer

The $21.22/hour rate is tied to its January 15, 2026 effective date and is adjusted periodically - it may have changed since. We have not confirmed how leave is requested, or whether engaged time is tracked automatically or self-reported. We also have not confirmed the settlement's other benefits here; check the Attorney General's page.

What could change

The settlement's sick-leave rate is adjusted periodically; the $21.22 figure is tied to its stated effective date.

Sources

Uninsured and underinsured motorist

Uninsured motorist

OhioAll platformsOnline, waiting for a request · Driving to pick up a passenger · Passenger in the car

Ohio does not require auto policies to include uninsured or underinsured motorist coverage, and we found no Ohio rideshare rule that adds a requirement. Whether you have it depends on the policies involved.

Optional
UM and UIM in Ohio
Policies may, but need not, include it
Not found
Rideshare-specific rule
In Ohio's rideshare insurance law
Check
Whether you have it
The policies involved
More details

The full explanation

Ohio's general rule is that an auto liability policy may, but is not required to, include uninsured motorist coverage, underinsured motorist coverage, or both. Ohio's rideshare insurance law sets liability minimums for logged-on and ride time but does not mention uninsured or underinsured motorist coverage. So do not assume that every rideshare crash in Ohio comes with uninsured motorist coverage - it depends on what the policies involved actually include. A personal policy may also exclude it while you are driving for a platform.

Limits of this answer

We have not confirmed whether Uber's or Lyft's Ohio policies include uninsured or underinsured motorist coverage.

What could change

Low near-term risk.

Sources

Actual Cash Value / ACV (Florida)

Total loss

FloridaAll platforms

The cost to replace your vehicle right before the accident. Florida law lists several acceptable methods for calculating this, including using two or more comparable vehicle sales, a motor vehicle industry electronic database or guidebook, or two or more dealer quotations - and notes these methods can produce different results, making the process inherently somewhat subjective.
More details

Limits of this answer

Doesn't quantify how often the allowed methods disagree in practice, or by how much.

What could change

Low near-term risk.

Sources

Actual Cash Value / ACV (Texas)

Total loss

TexasAll platforms

The market value of your vehicle right before the accident. In Texas, this is based on the retail value from the NADA guide or an equivalent used-car pricing guide, such as Kelley Blue Book, as of the date of your accident.
More details

Limits of this answer

Doesn't specify how insurers weigh comparable-vehicle adjustments (mileage, condition, prior damage) in practice.

What could change

Low near-term risk.

Sources

Claim process

Claim process

MassachusettsAll platforms

In Massachusetts you must file a written crash report within 5 days if anyone is injured or killed, or if damage to any one vehicle or other property is more than $1,000.

5 days
Written report
After the crash
Injury, death or $1,000+
When it is required
Damage to any one vehicle or property
Registrar + police
Where it goes
Copy to the local police department
More details

The full explanation

Massachusetts requires a written crash report within 5 days when a crash causes injury or death, or more than $1,000 of damage to any one vehicle or other property. The report goes to the Registrar of Motor Vehicles, with a copy to the police department where the crash happened. This is a state reporting duty. It is separate from reporting the crash to Uber, Lyft or your insurer.

Limits of this answer

Reporting to the state does not replace reporting to the platform or to an insurer.

What could change

Low near-term risk.

Sources

Claim process

Claim process

ArizonaAll platforms

In Arizona, if anyone is injured or killed, you must notify the local police, sheriff or highway patrol immediately.

Immediately
Notify police
Local police, sheriff or highway patrol
Injury or death
When it applies
Any crash causing them
Not your trigger
The $2,000 figure
It governs an officer's written report
More details

The full explanation

When a crash causes injury or death, Arizona requires the driver to give immediate notice to the local police department, the county sheriff or the highway patrol. You may see a $2,000 figure in Arizona guidance. That figure concerns when an investigating officer or other public employee must complete a written report - it is not a general threshold for when you must report. Reporting to police is separate from reporting the crash to Uber, Lyft or your insurer.

Limits of this answer

Reporting to police does not replace reporting to the platform or to an insurer.

What could change

Low near-term risk.

Sources

Claim process

Claim process

ArizonaAll platforms

If your claim is delayed, denied or settled unfairly in Arizona, you can file a complaint with the Arizona Department of Insurance and Financial Institutions.

DIFI
Who takes complaints
Arizona's insurance regulator
Delay, denial, settlement
What it covers
Unsatisfactory claim outcomes
More details

The full explanation

Arizona's Department of Insurance and Financial Institutions (DIFI) accepts consumer complaints about insurance claims, including claim delays, denials and unsatisfactory settlements. A complaint asks the regulator to look into how the insurer handled your claim. It is not a lawsuit, and it does not guarantee a different outcome.

Limits of this answer

We have not covered the regulator's response times or what remedies it can order.

What could change

Low near-term risk.

Sources

Claim process

Claim process

NevadaAll platforms

In Nevada you must report a crash to the DMV within 10 days if anyone is injured or killed, or if apparent damage is $750 or more - unless police investigated and their report has the required insurance information.

10 days
Report to the DMV
After the crash
Injury, death or $750+
When it is required
Apparent damage
Police report exception
When you may not need to
If it contains the insurance information
More details

The full explanation

Nevada requires a report to the DMV within 10 days when a crash causes injury or death, or apparent property damage of $750 or more. There is an exception: no separate DMV report is needed if police investigated and the officer's report contains the required insurance information. This is separate from the duty to notify police right away, and separate from reporting to Uber, Lyft or your insurer.

Limits of this answer

Reporting to the state does not replace reporting to the platform or to an insurer. The immediate police-notice duties are separate and still apply.

What could change

Low near-term risk.

Sources

Claim process

Claim process

NevadaAll platforms

If you think a claim was wrongly denied or is being delayed in Nevada, you can file a complaint with the Nevada Division of Insurance.

Division of Insurance
Who takes complaints
Nevada's insurance regulator
Denial or delay
What it covers
Improper denial or settlement delay
More details

The full explanation

The Nevada Division of Insurance accepts consumer complaints, including complaints about an improper claim denial or a delay in settling a claim. A complaint asks the regulator to look into how the insurer handled your claim. It does not guarantee a different outcome.

Limits of this answer

We have not covered the regulator's response times or what remedies it can order.

What could change

Low near-term risk.

Sources

Claim process

Claim process

IllinoisAll platforms

In Illinois, your own insurer must communicate with you within 21 working days after you report a loss. That is a communication rule, not a deadline to settle.

21 working days
Insurer must respond
After notice of loss
Communication rule
What it is
Not a settlement deadline
Your own insurer
Who it applies to
First-party claims
More details

The full explanation

The Illinois Department of Insurance says your own insurer must communicate with you within 21 working days after it receives notice of your loss. This is an insurer-communication rule. It does not mean the claim must be settled or paid within 21 working days.

Limits of this answer

We have not covered the rules for how long an insurer has to accept, deny or pay a claim.

What could change

Low near-term risk.

Sources

Claim process

Claim process

IllinoisAll platforms

In Illinois you must notify police immediately if anyone is injured or killed, or if property damage is more than $1,500 - or $500 if any vehicle involved is uninsured.

Immediately
Notify police
After the crash
Injury, death or $1,500+
When it is required
Property damage over $1,500
$500
If uninsured
When any involved vehicle has no insurance
More details

The full explanation

Illinois requires immediate notice to police when a crash causes injury or death. The same duty applies when property damage exceeds $1,500. If any vehicle involved is uninsured, the threshold drops to $500. This is separate from reporting the crash to Uber, Lyft or your insurer.

Limits of this answer

Reporting to police does not replace reporting to the platform or to an insurer.

What could change

Low near-term risk.

Sources

Claim process

Claim process

IllinoisAll platforms

You can file an auto-claim complaint with the Illinois Department of Insurance. Its 21-day timeline is for the insurer to answer the Department - not for your claim to be resolved.

Department of Insurance
Who takes complaints
Illinois' insurance regulator
21 days
Insurer's response
To the Department's inquiry
Not resolution
What 21 days is not
A deadline to settle your claim
More details

The full explanation

The Illinois Department of Insurance accepts consumer complaints about auto claims. When it opens a complaint, the insurer is asked to respond to the Department, generally within 21 days. That is the insurer's response to the regulator's complaint process - it is not a deadline for your claim to be resolved or paid.

Limits of this answer

We have not covered what remedies the Department can order.

What could change

Low near-term risk.

Sources

Claim process

Claim process

GeorgiaAll platforms

In Georgia you must notify law enforcement immediately if anyone is injured or killed, or if apparent property damage is $500 or more.

Immediately
Notify law enforcement
After the crash
Injury, death or $500+
When it is required
Apparent property damage
More details

The full explanation

Georgia requires immediate notice to law enforcement when a crash causes injury or death, or apparent property damage of $500 or more. This is separate from reporting the crash to Uber, Lyft or your insurer.

Limits of this answer

Reporting to police does not replace reporting to the platform or to an insurer.

What could change

Low near-term risk.

Sources

Claim process

Claim process

GeorgiaAll platforms

Georgia's insurance regulator recommends collecting police information, the other driver's details and insurance, witnesses and scene photos - and notifying your insurer promptly.

Police info
Collect
Officer and report details
Other driver
Collect
Contact and insurance
Witnesses and photos
Collect
At the scene
More details

The full explanation

The Georgia Office of Commissioner of Insurance recommends that after a crash you collect the police information, the other driver's details and insurance, witness contact details, and photos of the scene. It also recommends notifying your insurer promptly.

Limits of this answer

These are recommendations, not legal requirements.

What could change

Low near-term risk.

Sources

Claim process

Claim process

GeorgiaAll platforms

You can file a complaint about how an insurance claim was handled with the Georgia Office of Commissioner of Insurance.

OCI
Who takes complaints
Georgia's insurance regulator
Claim handling
What it covers
How your claim was handled
More details

The full explanation

The Georgia Office of Commissioner of Insurance accepts consumer complaints about insurance claim handling. A complaint asks the regulator to look into how the insurer handled your claim. It does not guarantee a different outcome.

Limits of this answer

We have not covered the regulator's response times or what remedies it can order.

What could change

Low near-term risk.

Sources

Claim process

Claim process

TexasAll platforms

For a FIRST-PARTY Texas claim (your own insurer, not the other driver's), state law sets specific deadlines to acknowledge, decide, and pay.

15 calendar days
Acknowledge claim
After notice - Tex. Ins. Code S542.055
15 business days
Accept or deny
After receiving requested items - S542.056; may extend once to day 45 with written notice
5 business days
Pay after acceptance
After notice of acceptance - S542.057
More details

The full explanation

These are FIRST-PARTY deadlines - they apply to your own insurer, not a universal deadline for settling with the other driver's insurance. Under Texas Insurance Code SS542.055-542.057: your insurer has 15 CALENDAR days to acknowledge your claim and start investigating. Once it has everything it needs from you, it has 15 BUSINESS days to accept or deny the claim - it can extend that once, in writing, explaining why, out to the 45th day. If it accepts, it must pay within 5 business days of telling you so. Note the day-type switch: the first deadline runs on calendar days, the rest on business days.

Limits of this answer

These deadlines apply to first-party claims under the insured's own policy. Texas does not set an equivalent fixed statutory deadline for a third-party liability claim against the other driver's insurer.

What could change

Low near-term risk.

Sources

Claim process

Claim process

MinnesotaAll platforms

Minnesota law doesn't give insurers one flat 30-day deadline - it sets several distinct deadlines for different steps.

10 business days
Acknowledge claim
Minn. Stat. S72A.201 Subd. 4(1)
30 business days
Complete investigation, tell you accept/deny
After claim notice - Subd. 4(3)(i)
60 business days
Accept/deny after proof of loss
If a formal proof of loss is required - Subd. 4(11)
5 business days
Pay an agreed settlement
After receiving the signed agreement - Subd. 5(5)
Must explain + give a date
If investigation can't finish in 30 business days
Insurer must explain why and give an expected completion date
More details

The full explanation

Minnesota's Unfair Claims Practices Act (Minn. Stat. S72A.201) sets several deadlines, not one: - Acknowledge your claim within 10 business days. - Complete its investigation and tell you accept or deny within 30 business days of your claim notice - or, if it required a formal proof of loss, within 60 business days of receiving that. - Once you and the insurer agree on a settlement amount, it has only 5 business days to pay it - a separate, much shorter deadline from the investigation period. All of these run on business days under the statute. If the insurer can't reasonably finish its investigation within that 30-business-day window, it has to tell you why and give you an expected completion date - it can't just go quiet.

Limits of this answer

We have not reviewed every subsection of S72A.201 (e.g. the vehicle-inspection timing in Subd. 6(3)); this covers the acknowledgment, investigation, and payment deadlines.

What could change

Low near-term risk.

Sources

Claim process

Claim process

New JerseyAll platforms

New Jersey sets specific working/calendar-day deadlines to contact you, inspect your car, and settle - and third-party bodily-injury claims get a longer window than property-damage claims.

10 working days
Contact/begin investigation
N.J.A.C. 11:2-17.7(a)
7 working days
Inspect the vehicle
N.J.A.C. 11:3-10.3(a)
30 calendar days
First-party settlement
From a proper proof of loss - 11:2-17.7(c)(1)
45 calendar days
Third-party PROPERTY DAMAGE settlement
From notice of claim - 11:2-17.7(c)(2)
90 calendar days
Third-party BODILY INJURY settlement
From notice of claim - 11:2-17.7(c)(3)
10 working days
Pay once settled
After agreement - 11:2-17.7(f)
More details

The full explanation

New Jersey insurers must contact you and begin investigating within 10 working days, and inspect a damaged vehicle within 7 working days. First-party claims (your own policy) must be settled within 30 calendar days of a proper proof of loss. For third-party (liability) claims, the deadline depends on claim type - this is a common mix-up: property-damage claims get 45 calendar days, but bodily-injury claims get 90 calendar days. Don't assume the shorter figure applies to an injury claim. Once a settlement is agreed, the insurer has 10 working days to pay it.

Limits of this answer

Storage-payment notice (3 working days) and rental-reimbursement duration are covered in separate rows for New Jersey, not repeated here.

What could change

Low near-term risk.

Sources

Claim process

Claim process

CaliforniaAll platforms

California insurers must acknowledge your claim within 15 days, decide within 40 days of your proof of claim, and pay within 30 days of accepting a settlement.

15 calendar days
Acknowledge/begin investigation
10 CCR S2695.5(e)(1)/(e)(3)
40 calendar days
Accept or deny
After proof of claim - S2695.7(b), some policy types exempted
30 calendar days
Pay after settlement
After acceptance + signed release - S2695.7(h)
Every 30 days
Ongoing delay notice
Required for as long as the claim remains undecided
More details

The full explanation

Under California's Fair Claims Settlement Practices Regulations, your insurer must acknowledge your claim and start investigating within 15 calendar days of notice, accept or deny it within 40 calendar days of receiving your proof of claim (a few policy types have different rules), and pay within 30 calendar days once you've accepted a settlement and signed the release. If your claim is still undecided, California requires the insurer to send you a delay notice every 30 days, not just once.

Limits of this answer

Certain claim/policy types (e.g. disability, mortgage guaranty, some auto repair-bill scenarios) have different sub-rules under S2695.7(b)(4) not detailed here.

What could change

Low near-term risk.

Sources

Claim process

Claim process

North CarolinaAll platforms

North Carolina DOI says an insurer has 30 days after receiving a claim to acknowledge it by making a settlement offer, denying the claim, making payment, or advising that the investigation remains ongoing. This does not mean every claim must be settled within 30 days. Once a motor-vehicle claim is settled, payment should generally be mailed or delivered within 10 business days after settlement.

30 days
DOI acknowledgment guidance
NCDOI FAQ - satisfied by settlement offer, denial, payment, or an ongoing-investigation advisory
Not every claim settled in 30 days
What the 30 days does NOT mean
An ongoing-investigation advisory alone satisfies it
Reasonably promptly
The statute's own standard, no number
N.C. Gen. Stat. S58-63-15(11)
10 business days
Pay after settlement
11 NCAC 04 .0421(b)(1), also stated by NCDOI
More details

The full explanation

North Carolina DOI says an insurer has 30 days after receiving a claim to acknowledge it by making a settlement offer, denying the claim, making payment, or advising that the investigation remains ongoing. This does not mean every claim must be settled within 30 days. Separately, the underlying statute (N.C. Gen. Stat. S58-63-15(11)) does not contain that 30-day figure itself - it uses only qualitative language, requiring insurers to act "reasonably promptly" and investigate using "reasonable standards." The 30-day number comes from NCDOI's regulatory guidance, not from the statute's text. Both are accurate; they're two different kinds of source saying related but not identical things. Once a motor-vehicle claim is settled, payment should generally be mailed or delivered within 10 business days after settlement.

Limits of this answer

The 30-day "acknowledge" figure is satisfied by an ongoing-investigation advisory alone, so it does not guarantee a decision, an offer, or a settlement within 30 days. We have not confirmed how NCDOI enforces this guidance or what recourse exists if an insurer misses it.

What could change

Low near-term risk.

Sources

Claim process

Claim process

New YorkAll platforms

New York's Regulation 64 gives insurers 6 business days from your notice of claim to inspect your car AND make a good-faith settlement offer, if they want to inspect before repairs.

6 business days
Clock starts
At receipt of notice of claim - 11 NYCRR 216.7(b)(1), NOT when the car becomes available for inspection
Inspect + offer
What must happen in that window
Both, if the insurer wants to inspect before repairs
Forfeits inspection right
If missed
While the car was available
15 business days
Accept/reject after proof of loss
11 NYCRR 216.6
5 business days
Pay agreed settlement
11 NYCRR 216.6
30 days
Written delay explanation required
If your claim remains unresolved, separate from the 6-business-day inspection window
More details

The full explanation

Under New York's Regulation 64 (11 NYCRR 216.7(b)(1)), the 6-business-day clock starts when the insurer RECEIVES YOUR NOTICE OF CLAIM - not when you make the car available for inspection. This is a common point of confusion: within those 6 business days, if the insurer wants to inspect the car before repairs, it must both inspect it AND make a good-faith settlement offer. If it misses that window while the car was available, it loses the right to dispute the damage. Separately, Regulation 64 also requires the insurer to accept or reject within 15 business days of a proof of loss, and pay an agreed settlement within 5 business days. Separately, if your claim is still unresolved after 30 days, New York requires the insurer to give you a written explanation for the delay. This is a general claim-process rule, distinct from the 6-business-day inspection-and-offer window above.

Limits of this answer

This covers physical-damage claim timing under Reg. 64; it does not cover bodily-injury claim timing, which follows different rules.

What could change

Low near-term risk.

Sources

Claim process

Claim process

WashingtonAll platforms

Washington insurers must acknowledge your claim within 10 business days and generally complete their investigation within 30 days.

10 business days
Acknowledge claim
WAC 284-30-360(1), individual policies
30 days
Complete investigation
WAC 284-30-370, unless not reasonably possible in that time
More details

The full explanation

Washington's claims-handling rules require your insurer to acknowledge your claim within 10 business days (WAC 284-30-360(1)) and generally complete its investigation within 30 days (WAC 284-30-370), unless the investigation genuinely can't be finished that quickly.

Limits of this answer

WAC 284-30-370's 30-day figure is not explicitly labeled calendar or business days in the text.

What could change

Low near-term risk.

Sources

Claim process

Claim process

South CarolinaAll platforms

South Carolina has no universal fixed claim-payment deadline. The standard is "prompt and reasonable," and what that means depends on the investigation.

No fixed deadline
Payment timing standard
"Prompt and reasonable," depending on the investigation
More details

The full explanation

South Carolina does not set one fixed number of days for an insurer to pay a claim. The state's standard is that payment be "prompt and reasonable," which depends on how long a reasonable investigation takes for your specific claim - not a guaranteed countdown you can point to.

Limits of this answer

"Prompt and reasonable" is not quantified into a specific day count.

What could change

Low near-term risk.

Sources

Claim process

Claim process

WashingtonAll platforms

Starting October 18, 2026, Washington's claims-handling rules change: insurers must acknowledge an individual-policy claim within 10 business days, generally complete the investigation within 30 calendar days, and if that is not possible, give the reason for the delay in writing - with a further written delay notice required every 30 days the claim remains unresolved. These rules apply to both first-party and third-party claim handling where applicable. They are NOT in effect yet: until October 18, 2026, Washington's current rule (10-business-day acknowledgment and a general 30-day investigation standard) still applies.

10 business days
Acknowledge an individual-policy claim
WAC 284-30-360, eff. 10/18/2026
30 calendar days
Generally complete investigation
WAC 284-30-370, eff. 10/18/2026
Written delay reason
Required if 30 days isn't enough
WAC 284-30-370, eff. 10/18/2026
Every 30 days
Further delay notices, in writing, while unresolved
WAC 284-30-370, eff. 10/18/2026
First- and third-party
Scope, where applicable
R 2025-05 rulemaking (OIC), eff. 10/18/2026
More details

The full explanation

NOT YET IN EFFECT. Washington's claims-handling rules are changing, but not until October 18, 2026. From that date, insurers must acknowledge an individual-policy claim within 10 business days (WAC 284-30-360) and generally complete the investigation within 30 calendar days (WAC 284-30-370). If the investigation genuinely can't be finished in 30 days, the insurer has to tell you the reason for the delay in writing - and if it's still unresolved after that, it has to send another written delay notice every 30 days until the claim is closed (both also under WAC 284-30-370). The revised rule applies to both first-party and third-party claim handling where applicable, not just claims on your own policy - confirmed by the Washington OIC's own rulemaking page for this change (R 2025-05): https://www.insurance.wa.gov/laws-rules/legislation-and-rulemaking/rulemaking/clarifying-and-updating-minimum-standards-claims-handling-r-2025-05 . That rulemaking was adopted August 18, 2026, with an effective date of October 18, 2026, under WSR 26-17-089. Until October 18, 2026, the current rule still applies: a 10-business-day acknowledgment and a general 30-day investigation standard, without a mandatory recurring written-delay-notice requirement. See Washington's current claim-acknowledgment and investigation rule for what applies today.

Limits of this answer

This describes the revised rule's claim-acknowledgment, investigation, and delay-notice content for individual-policy claims. We have not independently re-checked every detail of WSR 26-17-089 beyond the facts listed here.

What could change

Low near-term risk - the rule has been adopted (August 18, 2026) with a set October 18, 2026 effective date. Worth reconfirming closer to that date that nothing has changed it.

Sources

Claim process

Claim process

MichiganAll platforms

Michigan says your auto insurer must tell you within 30 days what information it needs. PIP benefits are overdue if not paid within 30 days after the insurer gets satisfactory proof, and vehicle damage claims may be overdue after 60 days. These are timing rules, not a deadline to settle.

30 days
To tell you what it needs
After learning of the loss
30 days
PIP overdue after
Satisfactory supporting documentation
60 days
Vehicle damage may be overdue after
Satisfactory supporting documentation
More details

The full explanation

Michigan's consumer-rights guidance says your auto insurance company must tell you, within 30 days of being informed of the loss, what information it needs to handle your claim. It should pay any part of the claim it has proper documentation for, and the rest when that documentation arrives. PIP claims, including medical bills, are considered overdue if not paid within 30 days after the insurer receives satisfactory supporting documentation. Interest of 12% simple interest is owed on the overdue amount. A claim for damage to a vehicle may be considered overdue if not paid within 60 days after the insurer receives satisfactory supporting documentation, and interest may be owed. None of this promises that a claim will be settled within 30 or 60 days: the payment clocks run from when the insurer has satisfactory documentation. If you believe payment is unfairly delayed, you can file a complaint with Michigan's Department of Insurance and Financial Services (DIFS).

Limits of this answer

We have not researched Michigan rules on rental or loss of use, storage fees, diminished value, lost income, or getting your deductible back after a crash someone else caused.

What could change

Low near-term risk.

Sources

Claim process

Claim process

PennsylvaniaAll platforms

In Pennsylvania, your own insurer must tell you within 15 working days after it receives a properly completed proof of loss whether it accepts or denies a first-party claim. If it needs more time, it must write to you at 30 days and every 45 days after. These are response rules, not settlement deadlines.

15 working days
Accept or deny
After properly executed proofs of loss
30, then every 45 days
If it needs more time
A letter with the reasons
First-party
Who this protects
You, with your own insurer
More details

The full explanation

Pennsylvania's claim-handling rules here apply to your own insurer on a first-party claim. Within 15 working days after the insurer receives properly executed proofs of loss, it must tell you whether it accepts or denies the claim. If it needs more time to decide, it must send you a letter 30 days from the initial notification, and every 45 days after that, setting out why it needs more time and when it expects to decide. These rules govern how quickly the insurer must respond and keep you informed. They are not a guarantee that your claim will be settled or paid by a particular date.

Limits of this answer

We have not researched Pennsylvania rules on rental or loss of use, storage fees, diminished value or lost income.

What could change

Low near-term risk.

Sources

Claim process

Claim process

VirginiaAll platforms

Virginia insurers generally must acknowledge receipt of a claim within 15 calendar days, unless payment is made sooner. This is not a deadline requiring the entire claim to be settled.

15 calendar days
Acknowledge a claim
Unless paid sooner
No fixed limit
To settle
Each claim is different
Not a settlement date
What the 15 days is
Acknowledgment only
More details

The full explanation

Virginia's claim-settlement regulation requires an insurer that receives notice of a claim to acknowledge receipt within 15 calendar days, unless it pays the claim within that period. The Virginia State Corporation Commission's Bureau of Insurance says there is no specific time limit in which the company must settle your claim: each claim is different, so how long it takes can vary. The 15 days is about the insurer confirming it has your claim. It is not a deadline requiring the entire claim to be settled.

Limits of this answer

We have not researched Virginia rules on rental or loss of use, storage fees, diminished value, lost income, or getting your deductible back after a crash someone else caused.

What could change

Low near-term risk.

Sources

Claim process

Claim process

OhioAll platforms

Ohio's claim rules give an insurer 15 days to acknowledge your claim and 21 days after proper proof of loss to accept or deny it, or explain why it needs more time. These are response rules, not a date your claim must be settled.

15 days
Acknowledge your claim
After notice of it
21 days
Accept, deny or explain
After proper proof of loss
Every 45 days
Written status update
While it keeps investigating
More details

The full explanation

Ohio's unfair claims settlement rule requires an insurer to acknowledge receipt of a claim within 15 days of being notified. Within 21 days after it receives properly executed proof of loss, the insurer must decide whether to accept or deny the claim. If it needs more time to investigate, it must tell you within those 21 days and explain why, and then update you in writing at least every 45 days on the status of the investigation. Once your own insurer accepts a claim and the amount is determined and not in dispute, it must pay you no later than 10 days after acceptance. These rules set how quickly the insurer must respond and keep you informed. They are not a guarantee that a claim will be resolved by a particular date.

Limits of this answer

We have not researched Ohio rules on rental or loss of use, storage fees, diminished value, lost income, or getting your deductible back after a crash someone else caused.

What could change

Low near-term risk.

Sources

Claim process

Claim process

TennesseeAll platforms

Tennessee's claim rules give an insurer 30 days to acknowledge a claim and, for your own insurer, 60 days after a properly completed proof of loss to tell you whether it accepts or denies it. These are response rules, not settlement deadlines.

30 days
Acknowledge a claim
Unless it pays within that time
60 days
Accept or deny
After completed proof of loss and required documents
Every 60 days
A letter
If it needs more time
More details

The full explanation

Tennessee's unfair claims settlement rules require an insurer, after being notified of a claim, to acknowledge receipt within 30 days unless it pays the claim within that time. For a claim with your own insurer, it must tell you whether it accepts or denies liability within 60 days after it receives properly completed and executed proofs of loss and the information or documents the policy requires. If it needs more time, it must tell you why within that period, and then write to you every 60 days while the investigation remains incomplete. These rules set how quickly the insurer must respond. They are not a guarantee that a claim will be settled or paid within 30 or 60 days.

Limits of this answer

We have not researched Tennessee rules on rental or loss of use, storage fees, diminished value, lost income, or getting your deductible back after a crash someone else caused.

What could change

Low near-term risk.

Sources

Coverage by period

Coverage

Uber & LyftApp off

With the app off, Uber's and Lyft's rideshare coverage does not apply. Uber says your personal auto insurance applies; Lyft says it has no policy that applies and directs you to your personal insurer.

Personal policy
What applies
With the app off
Nothing
From Uber or Lyft
No rideshare coverage applies
Policy terms
What decides it
Your insurer may still deny
More details

The full explanation

When the app is off, you are an ordinary private driver. Uber says your personal auto insurance applies while you are offline. Lyft says it has no policy that applies when the app is off, and directs you to your personal insurer. That does not mean your insurer will pay. Your own policy's terms and exclusions still decide the claim. This is about a car you own. If you drive a Lyft Express Drive rental, that is separate: the standard insurance in your rental agreement applies.

Limits of this answer

Whether your personal insurer pays depends on your policy's terms and exclusions. We have not reviewed individual personal policies.

What could change

Platform policy - can change without any law changing.

Sources

Deductible recovery

Deductible recovery

PennsylvaniaAll platforms

In Pennsylvania, if you ask, your insurer must include your deductible when it seeks repayment from the at-fault side. What it recovers is shared with you proportionately. Getting your deductible back is not guaranteed.

On request
Your deductible
Included in the subrogation demand
Proportionate
How recovery is shared
Unless your deductible came back another way
Not guaranteed
Getting it back
Depends on what is recovered
More details

The full explanation

When your own insurer pays your claim and then goes after the at-fault driver or their insurer (subrogation), Pennsylvania requires it, at your request, to include your deductible in that demand. Whatever is recovered is shared with you on a proportionate basis, unless your deductible was already recovered another way. The insurer may not take expenses out of your deductible recovery unless it hires an outside attorney to collect - and then only a proportionate share. This is not a promise that you will get your deductible back. It depends on what the insurer actually recovers.

Limits of this answer

We have not confirmed how this rule applies when the platform's insurer, rather than your own, pays for your car under rideshare coverage.

What could change

Low near-term risk.

Sources

Diminished Value (Florida)

Total loss

FloridaAll platforms

The idea that a repaired vehicle is worth less than an equivalent car that was never in an accident, even after quality repairs. Florida's own insurance regulator states plainly that Florida law does not address how to value this loss, though Florida courts have allowed it as a covered loss in claims against the other driver's insurer (third-party claims) - not against your own insurer for your own car (first-party claims). The driver has the burden of proving the loss exists and its amount.
More details

Limits of this answer

This describes Florida only. Other states handle diminished value differently, and we have not confirmed how.

What could change

Low near-term risk for Florida specifically.

Sources

Injury coverage

Injury coverage

NationwideDoorDashDriving to pick up the order · Order in the car

Automatic, no cost, and only during an active delivery. Medical up to $1,000,000; disability at 50% of your average weekly earnings, capped at $500 a week.

$1,000,000
medical expense
maximum, subject to policy terms
50%
disability payments
of average weekly earnings
$500
weekly disability cap
per week
More details

The full explanation

DoorDash's Dasher Central says occupational accident coverage is automatic for US Dashers: no sign-up, no premiums, no deductible. It may include medical expense coverage up to $1,000,000, disability payments equal to 50% of your average weekly earnings capped at $500 per week, and survivor's benefits. DoorDash says California Dashers' benefits may differ, and points you to your schedule of benefits. The window matters: this applies during an active delivery, from accepting the offer through drop-off. Logged on and waiting for an offer is not the same thing. This is injury coverage. It does not pay for damage to your own vehicle, and it is not workers' compensation.

Limits of this answer

DoorDash says California benefits may differ but does not say how. We have not read the schedule of benefits itself, so waiting periods, exclusions and how long disability payments run are unverified. DoorDash's own help centre directs occupational accident claims to Blue Star Claims; that is DoorDash's administrator and we have found no evidence it administers Uber or Lyft programmes.

What could change

Benefit amounts and administrators change. Check your schedule of benefits.

Sources

Injury coverage

Injury coverage

PennsylvaniaAll platforms

Ordinary Pennsylvania auto policies include first-party medical benefits with a minimum limit of $5,000. That is separate from the first-party medical amounts Pennsylvania requires during rideshare driving.

$5,000
Minimum first-party medical
Ordinary personal auto policy
Higher limits
Available
If you buy them
Separate
Rideshare-period amounts
Set by the rideshare law
More details

The full explanation

Pennsylvania's Insurance Department lists first-party medical benefits on an ordinary auto policy with a minimum limit of $5,000, and says higher limits are available. That is different from the first-party medical amounts Pennsylvania's rideshare law requires while you are logged on or giving a ride: $5,000 for the driver, $25,000 for pedestrians, and $25,000 for passengers once a ride is accepted. Your personal policy may exclude rideshare driving.

Limits of this answer

We have not summarized every Pennsylvania first-party benefit.

What could change

Low near-term risk.

Sources

Injury coverage

Injury coverage

MarylandAll platforms

Maryland's minimum PIP coverage pays up to $2,500 for medical expenses, lost income and essential services after an accident - unless the coverage was waived or rejected. Not everyone automatically has it.

$2,500
Minimum PIP benefits
Medical, lost income, essential services
Can be waived
Or rejected
Under Maryland's rules
Required
During rideshare service
Under Maryland's TNC law
More details

The full explanation

Maryland's minimum personal injury protection (PIP) covers up to $2,500 for reasonable and necessary medical expenses, 85% of lost income, and essential services, each incurred within three years after the accident. Policies can carry more. Those benefits apply unless the coverage was waived or rejected under Maryland's rules - so do not assume every injured person in Maryland automatically has $2,500 of PIP. Maryland's rideshare law also requires PIP coverage while you are providing rideshare service.

Limits of this answer

We have not explained who may waive PIP in Maryland, or how PIP coordinates with other coverage.

What could change

Low near-term risk.

Sources

Liability Limits (Texas)

Coverage

TexasAll platforms

Texas requires personal car policies to carry at least $30,000 for each injured person, $60,000 per accident, and $25,000 for property damage - written as 30/60/25. Worth noticing: that is lower than what several states require of rideshare platforms while a driver is logged on waiting. Your personal minimums and what the platform must carry are separate numbers covering different moments.
More details

Limits of this answer

We have not verified personal-auto minimum limits for the other 10 states in our set. Do not assume Texas's figures apply elsewhere.

What could change

Low near-term risk.

Sources

Personal policy exclusions

Personal policy exclusions

Nationwide except New YorkAmazon FlexActively delivering during a delivery block

If anyone but you is driving when an accident happens, Amazon says the claim will be denied. Not reduced - denied.

Denied
Not reduced
If someone else was driving
Only you
Who can drive
The registered delivery partner
Renting or borrowing?
Check first
Amazon says you need the required coverage
More details

The full explanation

Worth knowing before it matters rather than after. Amazon's FAQ says that if anyone other than the Amazon Flex delivery partner is driving when an accident occurs, the claim for any losses will be denied. If you are renting or borrowing a car to deliver, Amazon says you need to make sure you have the required coverage yourself.

Limits of this answer

Amazon does not say what happens if a second registered delivery partner is driving, or how it verifies who was driving. It also does not say whether your own policy would respond in that situation.

What could change

Platform policy - can change without any law changing.

Sources

Rental and lost income

Rental and lost income

UberDriving to pick up a passenger · Passenger in the car

Optional coverage Uber offers through Chubb. It pays a $2,500 lump sum if a covered accident or theft while you are en route to a pickup or on a trip leaves your car inoperable for at least 24 hours. It does not pay for the damage itself.

$2,500
Lump sum
Not a repair payment
24 hours
Minimum time inoperable
After a covered accident or theft
2 claims
Most paid in 12 months
Coverage is cancelled after the second
More details

The full explanation

Vehicle Interruption Coverage is optional coverage Uber offers through Chubb to eligible drivers in the U.S., excluding U.S. territories, using four-wheeled vehicles. If a covered accident or theft leaves your vehicle inoperable for at least 24 hours, it pays a $2,500 lump sum. The incident has to happen while you are en route to a pickup or on a trip. Incidents while you are offline or waiting for a request are not covered. It does not pay for the damage to your car, and it does not cover downtime from routine maintenance, wear and tear, mechanical breakdown or similar causes. It pays up to two claims in a 12-month period, and coverage is cancelled after the second paid claim. After the second payable claim terminates coverage, the driver is eligible to re-enroll after 180 days. Uber currently tells drivers to report an incident immediately and no later than 30 days afterwards. The current rate is $0.031 per mile on covered trips, and Uber says that can change.

Limits of this answer

The 30-day reporting instruction is Uber's own claim instruction, not a legal deadline. Price is subject to change. Eligibility and policy terms still apply.

What could change

Platform product - price and terms can change.

Sources

Rental and lost income

Rental and lost income

MassachusettsAll platforms

If another driver caused the accident, you may pursue reasonable substitute transportation against their property-damage coverage. A rental through your own insurer depends on optional coverage you bought.

Not at fault
Against the other driver
Reasonable substitute transportation
Your own policy
Rental from your insurer
Only if you bought it
Not automatic
No promise
Depends on fault and your policy
More details

The full explanation

In Massachusetts, a claimant who was not at fault may pursue reasonable substitute transportation, such as a rental, against the at-fault party's property-damage coverage. Getting a rental through your own insurer depends on optional coverage on your personal policy. Without it, your own insurer does not owe you a rental. Neither route is automatic. It depends on who was at fault and what coverage applies.

Limits of this answer

We have not confirmed how long substitute transportation must be paid for or what counts as reasonable. Rideshare platform coverage is separate and is not a rental benefit.

What could change

Low near-term risk.

Sources

Rental and lost income

Rental and lost income

ArizonaAll platforms

In Arizona, rental reimbursement is optional coverage on your own policy. Rideshare platform coverage does not supply it.

Optional
Rental reimbursement
Only if you bought it
Your own policy
Where it comes from
First-party coverage
Not the platform
Do not assume
Platform coverage is not a rental benefit
More details

The full explanation

Rental reimbursement is optional first-party coverage under an ordinary Arizona auto policy. You have it only if you bought it. Do not assume rideshare platform coverage supplies a rental. It is not a rental benefit.

Limits of this answer

A claim against an at-fault driver's insurer is a separate route we have not covered here for Arizona.

What could change

Low near-term risk.

Sources

Rental and lost income

Rental and lost income

NevadaAll platforms

In Nevada, rental reimbursement is generally optional coverage on your own policy. And ordinary personal coverage may not cover every loss a rental company can charge you for.

Optional
Rental reimbursement
Only if you bought it
Your own policy
Where it comes from
First-party coverage
Gaps possible
When you rent
Loss of use or diminished value may not be covered
More details

The full explanation

Rental reimbursement is generally optional first-party coverage in Nevada. You have it only if you bought it. If you rent a car, ordinary private-passenger coverage may not pay for every loss the rental company claims, such as diminished value or loss of use. Rideshare platform coverage is not a rental benefit.

Limits of this answer

We have not covered claims against an at-fault driver's insurer for a rental in Nevada.

What could change

Low near-term risk.

Sources

Rental and lost income

Rental and lost income

IllinoisAll platforms

In Illinois, the at-fault driver's insurer reimburses your rental in proportion to their share of fault - generally for the normal repair period or until it offers to settle your vehicle damage. It is not automatic before liability is accepted.

In proportion
How much
To the other driver's share of fault
Repair period
How long
Or until a settlement offer on your car
Not automatic
Before liability is accepted
Do not assume it is paid
More details

The full explanation

If another driver's insurer is responsible, Illinois guidance says it reimburses rental expense in proportion to its insured's liability. That generally runs for the normal repair period, or until the insurer makes a settlement offer on your vehicle damage. It is not automatic. Until liability is accepted, do not assume the rental will be paid.

Limits of this answer

We have not covered how fault disputes are resolved or what counts as a reasonable rental rate.

What could change

Low near-term risk.

Sources

Rental and lost income

Rental and lost income

GeorgiaAll platforms

In Georgia, once the at-fault driver's insurer accepts liability, it must pay your reasonable losses - including loss of use, towing and storage - subject to mitigation and your actual loss.

After liability is accepted
When it applies
Not before
Loss of use, towing, storage
What is covered
Reasonable third-party losses
Mitigation
Limits
Your actual loss, and keeping costs down
More details

The full explanation

Once an auto liability insurer accepts liability, Georgia requires it to pay reasonable losses to the third party, including loss of use, towing and storage. That is subject to mitigation - keeping costs reasonable - and to your actual loss. It does not promise payment before liability is accepted.

Limits of this answer

We have not covered what counts as reasonable or how loss of use is measured.

What could change

Low near-term risk.

Sources

Rental and lost income

Rental and lost income

ConnecticutAll platforms

If another driver is clearly at fault, their insurer must pay reasonable loss-of-use compensation for your damaged vehicle - even if you never actually rent a replacement car.

Loss of use is part of property damage
Legal basis
Conn. Agencies Regs. S38a-334-1 et seq.
No rental required
What's covered
Reasonable loss-of-use value is recoverable without renting a car
Liability must be reasonably clear
When it applies
Third-party claims against the at-fault driver's insurer
CT auto arbitration
Dispute resolution option
Can address loss-of-use, rental and storage disputes when coverage/liability are NOT disputed - CID Bulletin CL-5
More details

The full explanation

Connecticut treats "loss of use" of your vehicle as part of a property-damage claim once the other driver's liability is reasonably clear. That means their insurer owes you reasonable compensation for not having your car - you don't have to actually rent a replacement to recover it. This is a codified state regulation, not informal guidance, so it's a stronger basis to point to than most "loss of use" claims other states only handle through policy language. If you and the insurer disagree about the loss-of-use, rental, or storage amount itself - but not about coverage or who's liable - Connecticut's auto arbitration program is an option for resolving that dispute without going to court.

Limits of this answer

The regulation does not quantify a specific dollar amount or daily rate for "reasonable" loss-of-use value - that's worked out claim by claim. We have not reviewed Connecticut case law interpreting the regulation.

What could change

Low near-term risk.

Sources

Rental and lost income

Rental and lost income

OregonAll platforms

Oregon's insurance regulator advises that the at-fault driver's insurer should pay for your loss of use while your claim is reasonably being investigated - but this is regulator guidance, not a numbered legal mandate.

Reasonable investigation period
When it's paid
Generally through investigation, briefly after a total-loss offer
Guidance, not codified
Legal weight
Division of Financial Regulation consumer guidance - no OAR provision located
More details

The full explanation

Oregon's Division of Financial Regulation (DFR) tells consumers that the at-fault driver's insurer should pay for loss of use if your car can't be driven, generally for as long as the claim is reasonably under investigation and briefly after a total-loss settlement offer. We checked Oregon's administrative rules (OAR 836-080-0205, -0235, -0240) and did not find a numbered rule stating this as a hard legal requirement - it's the regulator's own consumer guidance, not a codified mandate like Connecticut's or New Jersey's. It still carries real weight (it's the agency that enforces insurance law in Oregon), just a different kind of weight.

Limits of this answer

We have not located a specific OAR section making this a binding rule rather than guidance; it's possible one exists outside the 836-080 series we checked.

What could change

Unknown - depends on whether DFR codifies this guidance into a rule.

Sources

Rental and lost income

Rental and lost income

New JerseyAll platforms

New Jersey requires comparable rental/substitute transportation to be paid until your car is repaired (partial loss) or until the claim is settled (total loss).

Partial loss
Rental paid until
Vehicle is repaired
Total loss
Rental paid until
Claim is settled
More details

The full explanation

Under N.J.A.C. 11:2-17.10(a)(8), New Jersey insurers must pay for comparable rental or substitute transportation - for a repairable (partial-loss) vehicle, until it's repaired; for a total loss, until the claim is settled. This applies to property/liability claims generally, not only the insurer's own policyholder.

Limits of this answer

The rule does not specify a daily rate cap; that's a policy-level detail.

What could change

Low near-term risk.

Sources

Rental and lost income

Rental and lost income

WashingtonAll platforms

If you have rental coverage under your policy, Washington won't let your insurer cut it off less than 7 calendar days after sending a total-loss payment, or before that coverage is exhausted.

7 calendar days
Minimum after total-loss payment sent
WAC 284-30-391
Until exhausted
Alternative cutoff point
Rental coverage under the policy
More details

The full explanation

Under WAC 284-30-391, if your own policy includes rental-reimbursement coverage, your insurer can't cut it off before 7 calendar days after it sends your total-loss payment, or before your rental coverage limit is used up - whichever comes later. This is about rental coverage you already have under your policy, not a requirement that insurers provide rental cars generally.

Limits of this answer

This applies when a policy includes rental-reimbursement coverage; it doesn't create that coverage.

What could change

Low near-term risk.

Sources

Rental and lost income

Rental and lost income

South CarolinaAll platforms

South Carolina's at-fault insurer must reimburse reasonable and necessary loss of use. On a total loss, many insurers pay rental or loss of use until they make a settlement offer.

Reasonable and necessary
Standard
At-fault insurer must reimburse loss of use
Until settlement offer
Total-loss timing
Common insurer practice, not a universal guarantee
More details

The full explanation

In South Carolina, the at-fault driver's insurer must reimburse reasonable and necessary loss of use. On a total loss, many insurers pay rental or loss of use through the date they make a settlement offer - though this is described as common practice rather than a guarantee that applies the same way in every claim.

Limits of this answer

The reimbursement standard is described as 'reasonable and necessary,' not a fixed dollar amount or day count.

What could change

Low near-term risk.

Sources

Storage (Arizona)

Towing & storage

ArizonaAll platforms

This is a tow-yard rule, not an insurer-payment deadline. Arizona requires a towing company to release a towed vehicle to the owner, or to the person the insurer designates, during normal business hours once the required release steps are completed and reasonable towing and storage fees are handled. It does not tell you how long an insurer will keep paying storage.
More details

Limits of this answer

We have not confirmed an Arizona rule on how long an insurer must pay storage, or what notice it must give before it stops.

What could change

Low near-term risk.

Sources

Storage (California)

Towing & storage

CaliforniaAll platforms

California requires your insurer to give you reasonable notice before it stops paying storage charges, so you have time to move the vehicle. Unlike Florida (72 hours) or Washington (5 days), California does not put a specific number of days in the rule - it says 'reasonable,' which gives you room to argue but less certainty. The rule covers third-party people making a claim too, not just the insurer's own policyholder.
More details

Limits of this answer

'Reasonable' is undefined in the rule - no case law or CDI bulletin quantifying it was located in this pass.

What could change

Low near-term risk.

Sources

Storage (Connecticut)

Towing & storage

ConnecticutAll platforms

Connecticut's Insurance Department advises that insurers usually give written notice of a cutoff date for storage payments in advance, after which the vehicle owner must pay or move the vehicle. This is informal Department of Insurance guidance (a consumer FAQ), not a numbered state regulation like Florida's or New Jersey's - so there's less certainty about exactly how much notice you're guaranteed.
More details

Limits of this answer

This is confirmed as informal CID guidance, not confirmed as a codified regulation; no specific number of days is stated.

What could change

Unknown.

Sources

Storage (Florida)

Towing & storage

FloridaAll platforms

Florida requires an insurer to notify its insured before terminating payment of previously authorized storage charges and to provide 72 hours to remove the vehicle before payment ends. This does not require the insurer to initially authorize every storage charge, and it is not a nationwide deadline.
More details

Limits of this answer

Doesn't specify a required delivery method (mail, email, etc.) or what counts as proof the notice was sent.

What could change

Low near-term risk.

Sources

Storage (Illinois)

Towing & storage

IllinoisAll platforms

Illinois requires an insurer to give reasonable notice before it stops paying storage charges, so the vehicle can be moved. The rule does not set a fixed number of days - the notice has to be reasonable.
More details

Limits of this answer

We have not confirmed what counts as reasonable notice in a particular claim.

What could change

Low near-term risk.

Sources

Storage (Massachusetts)

Towing & storage

MassachusettsAll platforms

Massachusetts' official auto-claims guidance says the insurer pays storage charges until it makes a reasonable settlement offer. After that offer, continued storage can become the vehicle owner's responsibility. That is why it matters to move the car, or decide what to do with it, once a reasonable offer is on the table. This is not a fixed number of days.
More details

Limits of this answer

What counts as a reasonable offer depends on the claim. We have not confirmed how disputes over the offer affect storage charges.

What could change

Low near-term risk.

Sources

Storage (Nevada)

Towing & storage

NevadaAll platforms

This is a storage-operator notice rule, not an insurer-payment deadline. In Nevada, when a vehicle is towed at the request of law enforcement after a crash, the storage operator generally must notify the registered and legal owner within 21 days. For other stored vehicles the period is generally 15 days. These notice periods do not tell you how long an insurer will pay storage.
More details

Limits of this answer

We have not confirmed a Nevada rule on how long an insurer must pay storage, or what notice it must give before it stops.

What could change

Low near-term risk.

Sources

Storage (New Jersey)

Towing & storage

New JerseyAll platforms

New Jersey requires your insurer to give you notice three working days before it stops paying automobile storage charges, and to keep a copy of that notice in the claim file. The rule uses 'the person making a claim,' which covers third-party people making a claim, not just the insurer's own policyholder. Because it counts working days, weekends don't run out your clock the way they can under Florida's 72-hour rule.
More details

Limits of this answer

Rule doesn't specify required delivery method for the notice.

What could change

Low near-term risk.

Sources

Storage (North Carolina)

Towing & storage

North CarolinaAll platforms

North Carolina gives you one of the clearest rules: the insurer is responsible for all reasonable towing and storage charges until three days after both you AND the storage facility are notified in writing that it will stop reimbursing. Note the double-notice requirement - the tow yard has to be told too, not just you. This sits inside NC's total-loss rule, so it's tied to total-loss claims specifically.
Verified in part

The rule sits within the TOTAL LOSS rule (.0418) - whether the same 3-day protection applies to repairable/partial-loss claims was not confirmed in this pass.

More details

What could change

Low near-term risk.

Sources

Storage (Oregon)

Towing & storage

OregonAll platforms

Oregon's insurance regulator (Division of Financial Regulation) advises that storage charges are typically covered until the insurer makes a settlement offer, after which the vehicle owner may become responsible for further storage. We checked Oregon's administrative rules (OAR 836-080-0205, -0235, -0240) and did not find this codified as a specific numbered rule - it is DFR guidance, not a legal mandate with a fixed day count like Florida's 72 hours or New Jersey's 3 working days.
More details

Limits of this answer

This is confirmed as regulator guidance, not confirmed as a codified rule - we could not locate a specific OAR section making it a binding legal deadline.

What could change

Unknown - depends on whether DFR codifies this guidance into a rule.

Sources

Storage (Washington)

Towing & storage

WashingtonAll platforms

Washington has the strongest protection found so far, in a rule titled specifically 'Denial of storage and towing costs.' Before stopping storage payment, the insurer must advise you by phone or in writing (and document it in the claim file), and must give you reasonable time to move the vehicle - with five calendar days explicitly deemed reasonable unless you agree to less. The rule also requires the insurer to pay all reasonable towing charges.
Verified in part

We have confirmed the five-day notice requirement and that the insurer must tell you by phone or in writing. There may be further detail in the rule we have not covered here.

More details

What could change

Low near-term risk.

Sources

Total Loss (Florida)

Total loss

FloridaAll platforms

In Florida, a vehicle is a total loss when the insurer decides to pay to replace it rather than repair it. Unlike Texas, Florida law does not specify any particular ratio of repair cost to vehicle value that triggers this - the decision is largely up to the insurer, with the total-loss title process itself governed by a separate statute.
More details

Limits of this answer

Doesn't quantify what threshold insurers typically use in practice in Florida, only that state law doesn't mandate one.

What could change

Low near-term risk.

Sources

Total Loss (Maryland)

Total loss

MarylandAll platforms

Maryland's Insurance Administration says a car is a total loss when the cost to repair it is 75% or more of its fair market value immediately before the loss. The insurer may add costs such as a rental vehicle and potential hidden damage to the repair cost when making that calculation. The MIA says the insurer generally has 10 days to offer a cash settlement, must include applicable taxes and registration fees, and must base the offer on the retail value of a substantially similar vehicle. You can ask in writing for the offer, how it was calculated, the deductions, and the inspection guidelines used.
More details

Limits of this answer

The MIA page does not say here when the 10 days start, and we have not verified the underlying regulation.

What could change

Low near-term risk.

Sources

Total Loss (Pennsylvania)

Total loss

PennsylvaniaAll platforms

Pennsylvania's Insurance Department describes a total loss as a vehicle whose cost to return to its pre-damaged condition is more than its value, or that is damaged too severely to repair. We have not found a Pennsylvania rule setting a fixed repair-cost percentage for declaring a total loss.
More details

Limits of this answer

Your policy terms and the insurer's own method still govern the decision. We have not searched Pennsylvania statutes and regulations for a percentage threshold.

What could change

Low near-term risk.

Sources

Total Loss (Virginia)

Total loss

VirginiaAll platforms

Virginia's Bureau of Insurance says a car is considered a total loss when the repair cost approaches or exceeds its actual cash value. Virginia law defines actual cash value as the retail cash value of the vehicle before the damage, determined by the insurer using recognized evaluation sources. Virginia does not use a universal 75% total-loss threshold. In Virginia's title law, 75% appears only in specific salvage and rebuilt-title situations: a recovered stolen vehicle acquired by an insurer is a salvage vehicle if its estimated repair cost exceeds 75% of its actual cash value, and a late-model vehicle repaired after damage estimated at more than 75% of its actual cash value is a rebuilt vehicle. Ordinary salvage classification uses a different test: whether the estimated repair cost would exceed the vehicle's actual cash value less its salvage value.
More details

Limits of this answer

Your policy terms and the insurer's own method still govern the decision. We have not verified how Virginia insurers must calculate a total-loss settlement.

What could change

Low near-term risk.

Sources

Total Loss Settlement (Ohio)

Total loss

OhioAll platforms

Ohio does not set a percentage at which a car must be totaled; its claim rule sets how a cash total-loss settlement is valued. The offer is based on the actual cost to buy a comparable car, less any deductible. The insurer may use the average cost of two or more comparable cars in your local market (or nearby areas if none are available), the average of quotes from two or more licensed dealers, or a generally recognized used-car database or guidebook. Adjustments must be documented, and the insurer must give you the valuation documentation if you ask. If you buy a replacement car within 30 days of the settlement, the insurer must reimburse the applicable sales tax, up to the tax on a car worth the settlement amount, once you substantiate the purchase.
More details

Limits of this answer

We have not verified when an Ohio insurer must declare a car a total loss; we found no Ohio percentage threshold and do not state one. We have not summarized every condition in the rule.

What could change

Low near-term risk.

Sources

Total Loss and Salvage Titles (Michigan)

Total loss

MichiganAll platforms

Michigan's 75% and 91% figures are title rules, not a rule for when a car must be totaled. When an insurance company acquires a vehicle by paying a claim, or pays a total-loss claim, Michigan law sets which title the car gets by comparing the estimated repair cost with its pre-damage actual cash value: from 75% up to but not including 91% means a salvage title; 91% or more means a scrap title. These thresholds do not decide when an insurer must declare your car a total loss or how it values it.
More details

Limits of this answer

Michigan treats some older vehicles differently under the same section; we have not summarized those rules. We have not verified how Michigan insurers must value a total loss.

What could change

Low near-term risk.

Sources

Uninsured and underinsured motorist

Uninsured motorist

TennesseeAll platforms

Tennessee auto policies include uninsured motorist coverage unless the policyholder rejected it in writing or chose lower limits - so not every rideshare claimant has it. A personal policy may also exclude it during rideshare driving.

Included
Uninsured motorist coverage
On Tennessee auto policies
Unless
Rejected in writing
Or lower limits chosen
Not automatic
For every rideshare claim
Depends on the policies
More details

The full explanation

Tennessee's general rule is that an auto liability policy includes uninsured motorist coverage. But the named insured can reject it completely in writing, or choose lower limits (not below the state minimum), and that choice binds everyone insured under the policy. So do not assume every rideshare claimant in Tennessee has uninsured motorist coverage. It depends on the policies involved, and a personal policy may exclude it while you are logged on or giving a ride.

Limits of this answer

We have not confirmed whether Uber's or Lyft's Tennessee policies include uninsured or underinsured motorist coverage.

What could change

Low near-term risk.

Sources

Damage to your car

Damage to your car

Uber EatsOnline, waiting for an offer · Driving to pick up the order · Order in the car

No. The coverage Uber maintains for deliveries does not pay to repair your own car during any period of a delivery. Your personal coverage may apply, but only if it covers delivery activity.

Not your car
Uber delivery coverage
During any period of a delivery
Your policy
What may apply
Only if it covers delivery activity
Separate policies
Rides vs. deliveries
Uber insures them separately
More details

The full explanation

Uber maintains separate insurance policies for rideshare trips and delivery trips. On the delivery side, Uber's own insurance page states that the coverage Uber maintains does not pay for repairs to your car at any period of a delivery. Liability coverage is different. If you are at fault and someone else is hurt or their vehicle is damaged, Uber's third-party liability insurance may cover that, depending on your state and whether you were online, en route or on-trip. If your own car is damaged, Uber points you to your personal policy - and only if that policy covers delivery activity. A standard personal auto policy usually does not.

Limits of this answer

Uber states that coverages and limits vary by state, and some states require protection beyond Uber's general delivery rules. We have not verified how the delivery rules apply in each state we cover, or what a state may require in addition.

What could change

Uber has changed its delivery vehicle-damage coverage before. Re-read the delivery insurance page rather than assuming this holds.

Sources

Deductible

Deductible

NationwideUber & LyftDriving to pick up a passenger · Passenger in the car

If Uber or Lyft pays to fix your car, you pay the first $2,500. That is far higher than the $250 to $1,000 most personal policies carry.

$2,500
What you pay first
Before the platform pays anything
Both platforms
Uber and Lyft
The same amount at each
Set by them
Not by any law
They can change it
More details

The full explanation

Both Uber and Lyft apply a $2,500 deductible to coverage for damage to your own car. So if your car takes $4,000 of damage on a covered trip, you pay $2,500 and the platform covers the rest. That figure is set by the platforms themselves, not by any state.

Limits of this answer

Lyft publishes a different liability-limit structure in Arizona (a $250,000 combined single-limit figure while en route to pickup) - see Arizona's own liability rows for that. Its contingent comprehensive/collision deductible in Arizona is the same $2,500 described here. Lyft also publishes different liability limits in Nebraska (while waiting for a request) and Maryland (while en route to pickup - see Maryland's own rows); those are liability limits, not changes to the $2,500 deductible described here.

What could change

Platform policy - can change without any law changing.

Sources

What coverage do I have when I'm online but haven't accepted a ride yet?

Coverage

All platformsOnline, waiting for a request

This is Period 1, and it varies more by state than any other period. Common baseline is 50/100/25 (bodily injury per person / per incident / property damage). But: California and Minnesota require $30K property damage, not $25K. California adds a $200,000 excess requirement. New York requires 75/150/25 plus a $200,000 excess policy - the highest in the country. Your own state's number is in the state-specific answer unit.
Sources

What happens if I'm offline and get in an accident - am I covered at all?

Coverage

NationwideAll platformsApp off

You are treated as an ordinary private driver: your personal policy applies, and neither Uber nor Lyft has any coverage obligation. The complication is proving it. If your insurer learns you drive rideshare and suspects you were heading to or from a shift, they may investigate whether commercial use applies. Your app's trip history is the evidence that settles it - which is why preserving it matters even when the app was off.
Sources

What's the gap phase and why is it so dangerous?

Personal policy exclusions

NationwideAll platformsOnline, waiting for a request

The gap is Period 1 - app on, no ride accepted. Two things collide: your personal insurer may exclude you because you are working, and the platform's coverage is lower. Practitioners describe it as the most dangerous position to be in after a crash. Lower limits, a possible personal denial, and a coverage handoff worth confirming in your state's rules rather than assuming.
Sources

Damage to your car

Damage to your car

NationwideDoorDash

No. DoorDash's insurance does not cover damage to your own car at any point. DoorDash says that is for your own insurer to handle.

Nothing
From DoorDash
For damage to your own car
Your policy
Who handles it
Subject to your policy's terms
Check first
A real risk
Personal policies may exclude delivery work
More details

The full explanation

DoorDash's insurance does not cover damage to your own vehicle. DoorDash's own page says those damages are your responsibility and should go to your own insurer, subject to what your policy covers. This is different from Uber and Lyft, which do offer something for your own car - though only if you already carry comprehensive and collision, and with a $2,500 deductible. DoorDash also warns on the same page that a personal policy may not cover you while you are delivering. So this is not a case where the platform declines and your own insurer picks it up. Whether you are covered depends on your policy.

Limits of this answer

Whether your own policy covers delivery driving depends on your policy. Ask your insurer about delivery specifically - not just rideshare.

What could change

Platform policy - can change without any law changing.

Sources

Injury coverage

Injury coverage

NationwideInstacart

Yes. Instacart calls it Shopper Injury Protection: free, automatic for US full-service shoppers, up to $1 million in medical expenses plus disability and survivor's benefits.

Current
programme exists
corroborated by Instacart's 2026 annual filing
$1,000,000
medical expenses
from Instacart's 2019 announcement, not re-confirmed
More details

The full explanation

Instacart provides occupational accident insurance for shoppers. Its 2026 annual filing confirms the company procures this coverage, so the programme is current. The published benefit figures are older. Instacart's 2019 and 2021 announcements describe coverage for all US full-service shoppers, free of charge, including up to $1 million for medical expenses plus disability payments and survivor's benefits for eligible dependents. We have not found a current benefit document restating those amounts, so treat them as what Instacart published then rather than a verified current schedule. Instacart's older announcement said in-store shoppers had workers' compensation coverage. Its 2026 filing says in-store shoppers were used only through Q3 2024; that historical statement does not establish current coverage for in-store shoppers. This is injury coverage for you. It is not auto liability coverage and does not pay for damage to your own vehicle.

Limits of this answer

Two different things are sourced differently here. That Instacart procures occupational accident insurance for shoppers is corroborated by its 2026 annual filing. The specific schedule - $1,000,000 medical, disability payments, survivor's benefits - comes from Instacart's own announcements in 2019 and 2021, and we have NOT found a newer primary benefit document restating those amounts. Treat the figures as historically published rather than currently verified. We have also not verified the disability rate, what counts as a covered injury, when cover starts and stops within a batch, or how to file.

What could change

The benefit schedule is sourced to announcements several years old. The programme is current; the amounts may not be. Re-check before relying on the figures.

Sources

Personal policy exclusions

Personal policy exclusions

DoorDash

A rideshare add-on may not cover delivery work. DoorDash says so on its own site - an add-on might cover you before you accept an order but not during the delivery itself.

May not cover you
A rideshare add-on
Delivery is not the same as rideshare
Before, not during
DoorDash's own example
Covered while waiting, not while delivering
Ask specifically
What to say
Use the word delivery, not rideshare
Verified in part

Whether DoorDash's coverage sits before or after your own policy is not stated for the states we cover, and we have not resolved it.

More details

The full explanation

If you bought a rideshare add-on for your personal policy, do not assume it covers delivery. DoorDash warns on its own site that such an add-on may not provide complete coverage while you deliver. Its example: the add-on might cover damage to your vehicle before you accept an order, but not during an active delivery. When you call your insurer, ask about delivery specifically. Asking about rideshare may get you an answer that does not apply.

What could change

Platform policy - can change without any law changing.

Sources

Personal policy exclusions

Personal policy exclusions

Uber

Uber requires personal auto insurance at your state's mandatory minimum limits. It says additional rideshare insurance is not required to sign up, but rideshare endorsements may be available for extra protection.

State minimum
What Uber requires
Personal auto insurance
Not required
Extra rideshare insurance
To sign up with Uber
May help
Rideshare endorsement
Additional protection
More details

The full explanation

Uber requires drivers to carry personal auto insurance at their state's mandatory minimum limits. Uber says additional rideshare insurance is not required to sign up to drive. It also says rideshare-specific endorsements may be available from insurers for additional protection. Not required to sign up is not the same as covered: your personal policy may still exclude driving with the app on.

Limits of this answer

Whether your own insurer sells a rideshare endorsement, and what it covers, depends on the insurer and your state.

What could change

Platform policy - can change without any law changing.

Sources

Personal policy exclusions

Personal policy exclusions

Lyft

Lyft requires personal auto insurance that meets your state's minimum coverage requirements, warns that most personal policies will not cover rideshare activity, and tells drivers to consider a rideshare policy or endorsement.

State minimum
What Lyft requires
Personal auto insurance
Most won't
Personal policies
Cover rideshare activity, per Lyft
Consider one
Rideshare policy or endorsement
For more complete coverage
More details

The full explanation

Lyft requires drivers to carry personal auto insurance that meets their state's minimum coverage requirements. Lyft also warns that most personal policies will not cover rideshare activity, and tells drivers to consider a rideshare policy or endorsement for more complete coverage.

Limits of this answer

Whether your own insurer sells a rideshare policy or endorsement, and what it covers, depends on the insurer and your state.

What could change

Platform policy - can change without any law changing.

Sources

Personal policy exclusions

Personal policy exclusions

DoorDash

DoorDash requires valid personal auto insurance meeting state minimums but says it does not require special or additional insurance just to dash.

Valid personal policy
DoorDash requirement
State minimums
No universal commercial mandate
Platform requirement
Personal terms still matter
Own vehicle
DoorDash exclusion
Ask insurer about delivery
More details

The full explanation

DoorDash requires vehicle Dashers to keep valid personal auto insurance meeting applicable state minimums. It says it does not require a separate special or commercial policy just to dash. Many personal policies may exclude delivery activity; a policy covering delivery or a commercial auto policy may protect the Dasher’s own vehicle, depending on its terms. A rideshare endorsement may not cover active delivery. DoorDash-maintained auto coverage is primarily third-party liability and does not repair the Dasher’s own car. In its All Other US States category, DoorDash liability begins after an order is accepted; while online and waiting, personal auto insurance is primary. Separate terms apply in Boston, North Dakota, Indiana, Kentucky and West Virginia.

Limits of this answer

The individual personal policy may exclude delivery. State insurance rules and DoorDash’s separate Boston, ND, IN, KY and WV terms are not replaced by this national answer.

What could change

Platform terms and individual policy coverage may change.

Sources

Rental and lost income

Rental and lost income

Lyft

A rental car can be used for Lyft driving when obtained through an approved program such as Express Drive; an unrelated consumer rental is not automatically approved.

Express Drive
Approved Lyft rental
Ordinary counter rental not automatically approved
Personal miles
App off
Flexdrive plan, Hertz unlimited
Damage reporting
Partner-specific
Lyft report remains separate
More details

The full explanation

Lyft Express Drive offers approved rental vehicles through partners including Flexdrive and Hertz, with availability and terms varying by market. Express Drive rentals can also be used personally. Personal miles are miles driven with the Lyft app off. Flexdrive renters choose a personal-mileage plan, while Lyft currently says Hertz renters have unlimited personal miles. Vehicle activity can track miles outside Driver Mode. These mileage rules do not decide app-off insurance. A crash should be reported through Lyft’s accident-report process and the partner’s procedure. Drivable Flexdrive damage goes to the pickup branch; disabled vehicles use Flexdrive roadside assistance. Lyft instructs Avis Express Drive renters to complete the Avis Accident/Incident Report. One report may not satisfy all requirements.

Limits of this answer

Market eligibility, partner terms and insurance while using the vehicle personally depend on the current agreement and state. A replacement after damage is not promised.

What could change

Rental programs, partner terms and market availability may change.

Sources

Rental and lost income

Rental and lost income

Uber

Uber requires rental vehicles used on its platform to be part of an approved partnership; a normal rental is not automatically eligible.

Approved partnership
Uber rental requirement
Brand alone is insufficient
Unapproved rental
Risk
Permanent deactivation
Vehicle Marketplace
Driver program
Different from Uber Rent
More details

The full explanation

Uber says an unapproved rental may cause permanent deactivation. The driver Vehicle Marketplace offers approved rental or leasing options in participating cities, including programs such as Hertz and Avis. An arbitrary rental from either brand does not qualify unless booked under the approved Uber program. Uber Rent is a separate consumer booking product. After a rental crash, follow the rental partner’s accident and roadside instructions along with Uber’s applicable crash-report process; one report does not necessarily replace the other. Damaged vehicles may need inspection or temporary removal, with no replacement or continued eligibility promised.

Limits of this answer

Approved partner inventory and local eligibility vary. Individual rental agreement, accident procedure, charges and continued eligibility depend on partner terms.

What could change

Rental programs, partner terms and market availability may change.

Sources

What coverage kicks in once a passenger is actually in my car?

Coverage

Nationwide except Arizona, Maryland, Minnesota, Nevada, New York, Oregon, PennsylvaniaAll platformsDriving to pick up a passenger · Passenger in the car

$1 million in primary liability in most states - and unlike Period 1, this is primary, meaning it responds first without waiting on your personal insurer. Exceptions found: New Jersey requires $1.5 MILLION plus $1.5M UM/UIM. Washington and Portland, Oregon add mandatory underinsured motorist coverage on top of the $1M.
Sources

Can my personal insurance company deny coverage because I was doing rideshare?

Personal policy exclusions

All platformsOnline, waiting for a request · Driving to pick up a passenger · Passenger in the car

Yes, and it is legal in most states. The livery/commercial-use exclusion is standard in personal auto policies, and several states codify the insurer's right to exclude every coverage type during TNC activity. A denial on these grounds is not necessarily bad faith - it may be exactly what your policy says. The prevention is a rideshare endorsement purchased BEFORE a loss, not an argument after one.
Sources

Claim process

Claim process

Uber & Lyft

Uber says it notifies the appropriate insurance carriers after receiving a Crash Report and the carriers investigate.

More details

The full explanation

Uber says it notifies the appropriate insurance carriers after receiving a Crash Report and the carriers investigate. Uber says the carrier will contact the driver by phone within 2–3 business days. That is initial contact, not a completion or settlement deadline. Personal-auto declarations may be relevant. Uber’s Crash Center provides claim-status information and access to its insurer. Lyft directs users to submit an accident report and offers Claims Customer Care guidance; post-collision inspections may be required. No Lyft response or settlement timeframe is established here. Claims may involve app-status and coverage review, statements or report information, vehicle inspection/estimates and insurer coordination. Delay alone does not establish wrongdoing or denial.

Limits of this answer

No individual carrier assignment, outcome or claim-settlement deadline is established. Platform processes and assignments may change.

What could change

Platform processes and insurance partners may change.

Sources

Claim process

Claim process

Uber & Lyft

Uber does not identify one universal carrier for every claim.

More details

The full explanation

Uber does not identify one universal carrier for every claim. The Crash Center provides access to Uber’s insurer, and Uber or partner insurance representatives may contact the claimant. Lyft currently lists Liberty Mutual, Mobilitas, State Farm, Progressive and Allstate as trusted auto-insurance partners. That list does not identify the handler for every state or individual claim; assignments can depend on market/policy and can change. Compare contact information with the platform claim details and use the official support channel if unsure. Do not disclose sensitive information solely because an unfamiliar caller claims to represent an insurer.

Limits of this answer

No individual carrier assignment, outcome or claim-settlement deadline is established. Platform processes and assignments may change.

What could change

Platform processes and insurance partners may change.

Sources

Deductible recovery

Deductible recovery

Uber & Lyft

Possibly. If your insurer recovers money from the driver who caused the crash, your deductible may come back with it. That is not guaranteed.

More details

The full explanation

Your insurer may pay your covered vehicle damage first. If another driver was responsible, the insurer can then try to recover what it paid from that driver or their insurance company. That process is called subrogation, and your deductible may be part of what it recovers. Whether you get all of it, some of it, or none of it can depend on whether the other driver can be identified, whether they have valid coverage, whether fault is disputed, whether the insurer actually recovers anything, and your state's deductible-recovery rules. Three questions worth asking your claim handler: are you pursuing subrogation, is my deductible included in the recovery, and have you recovered anything yet.

Limits of this answer

Some states have specific rules requiring an insurer to include the policyholder's deductible when pursuing recovery. We have not verified those rules state by state, and we cannot tell you whether any particular claim will recover anything.

What could change

State deductible-recovery rules can change. Check your state's regulator.

Sources

Does my personal auto insurance cover me while I'm on the app?

Personal policy exclusions

All platformsOnline, waiting for a request · Driving to pick up a passenger · Passenger in the car

Usually not, and in many states the law explicitly permits your insurer to exclude you. Standard personal auto policies contain a livery or commercial-use exclusion. North Carolina and Washington go further and write the insurer's right to exclude ALL coverage types - liability, PIP, UM/UIM, medical payments, comprehensive, and collision - directly into statute. Some insurers sell a rideshare endorsement that closes this gap; without one, app-on time is often uninsured under your personal policy.
Sources

Personal policy exclusions

Personal policy exclusions

NationwideUber & Lyft

Uber's and Lyft's coverage for your own car only works if you already carry comprehensive and collision yourself. Liability-only drivers get nothing for their own vehicle.

You must already have it
Comp and collision
On your own personal policy
Nothing
If you carry liability only
The platform's coverage never starts
Ask about an add-on
What closes the gap
Some insurers sell rideshare coverage
More details

The full explanation

This catches more drivers than anything else on this site. The platforms' coverage for damage to your own car sits on top of your personal policy. It only exists if you already carry comprehensive and collision yourself. If you carry liability only, there is nothing to sit on top of - the platform's coverage never starts. Separately, most personal policies exclude driving with the app on at all. Some insurers sell an add-on that covers it, and it has to be bought before a loss.

Limits of this answer

Whether your own policy excludes app-on driving depends on your policy. Several states write that permission directly into law.

What could change

Platform policy - can change without any law changing.

Sources

Rental and lost income

Rental and lost income

NationwideUber & Lyft

No — Uber and Lyft do not provide rental reimbursement to their own drivers as part of their standard first-party rideshare coverage.

No
Standard first-party rental reimbursement
Uber states this explicitly; Lyft's published standard package does not include it
More details

The full explanation

Uber explicitly says its insurance does not cover a rental car after an accident and directs drivers to paid rental options through its Vehicle Marketplace. Lyft's published standard driver-insurance package does not include rental reimbursement or replacement transportation. Lyft Express Drive and Uber's Vehicle Marketplace are separate paid rental programs, not first-party rental reimbursement under a driver's accident coverage. If another party is responsible, rental or loss-of-use may be pursued through that party's liability claim, depending on state law and the claim facts. This is not a universal entitlement or a fixed coverage trigger.

Limits of this answer

Whether rental or loss-of-use can be recovered through another party’s liability claim depends on state law and the facts. We have not verified a state-specific entitlement or amount.

What could change

Platform insurance terms and paid rental programs may change; regional requirements and stated exceptions apply.

Sources

Rental and lost income

Rental and lost income

Uber & Lyft

A rental valid for ordinary personal use is not automatically authorized for Uber or Lyft driving.

Personal rental
Ordinary authorization
Does not imply rideshare approval
Uber Rent
Consumer booking
Non-commercial and non-rideshare terms
Approved programs
Driver rentals
Uber Vehicle Marketplace and Lyft Express Drive
More details

The full explanation

Uber requires approved rental partnerships for its drivers and warns unapproved rentals can lead to permanent deactivation. Lyft has an approved Express Drive program; an unrelated personal rental is not automatically approved for Lyft trips. Uber Rent is different from the driver Vehicle Marketplace. Its terms state consumer reservations are for non-commercial, non-rideshare and non-delivery purposes, require users to warrant personal auto coverage for rented vehicles, and leave the rental or carsharing terms to the third-party provider agreement. Use a program that expressly permits the intended rideshare work and follow its agreement. After a crash, make both required platform and partner reports; damage may require inspection or roadside help. Neither replacement nor continued eligibility is guaranteed.

Limits of this answer

The terms of an ordinary rental company may vary; no universal prohibition across all companies is established. Market/program terms and individual agreements control.

What could change

Rental programs, partner terms and market availability may change.

Sources

Subrogation

Deductible recovery

Uber & Lyft

There is no single nationwide deadline. Subrogation can stay open while insurers sort out responsibility, coverage and repayment.

60 days
Washington first update
after subrogation begins
180 days
Washington ongoing updates
while your interest is unresolved
More details

The full explanation

There is no honest "you'll have your deductible back in 30 days" answer. Subrogation can stay open while insurers work out who was responsible, what was covered, and who repays whom. It takes longer when fault is disputed, when the other driver's coverage is unclear, when the other insurer has not paid, when accident information is missing, or when only part of the loss can be recovered. Some states set their own communication rules. Washington requires insurers pursuing auto subrogation to update the insured within 60 days after the process begins, and at least every 180 days while the insured's interest remains unresolved. That is a Washington communication requirement, not a nationwide deadline for finishing the recovery.

Limits of this answer

We have verified Washington's communication rule. We have not checked whether the other states we cover set their own subrogation communication requirements, and no state rule we found sets a deadline for completing a recovery.

What could change

State communication rules can change.

Sources

Do I have uninsured motorist (UM) coverage through Uber or Lyft?

Coverage

All platforms

Depends on your state - this is one of the more fragmented areas. California requires $1M UM/UIM during Periods 2-3. New Jersey requires $1.5M. Washington and Portland, Oregon require underinsured motorist coverage during prearranged rides. North Carolina requires combined UM/UIM in Period 1. New York requires UM in Period 1. For other states in our set we did not identify a platform UM/UIM mandate; that is not the same as confirming none exists, and your policy or the platform's own terms may still provide it. WATCH: NJ bill S472 (2026-27) would lower NJ's UM/UIM minimum.
Sources

Do I need to carry collision and comprehensive on my personal policy?

Deductible

NationwideAll platforms

If you want any coverage for your own vehicle while driving for a platform: yes, functionally required. Both Uber's and Lyft's contingent physical damage coverage activates only if you already maintain comprehensive and collision personally. Liability-only drivers are ineligible - the platform coverage does not substitute for the personal coverage, it sits on top of it.
Sources

Does Uber or Lyft pay for damage to my own car, or just liability?

Deductible

NationwideAll platforms

Liability coverage (damage you cause to OTHER people) is the platform's main offering. Damage to YOUR car is a separate, conditional thing called contingent comprehensive and collision - and it only exists if you already carry comprehensive and collision on your personal policy. If you carry liability-only personally, the platforms provide nothing for your own vehicle. This is the single most expensive misunderstanding in rideshare.
Sources

How much liability coverage does Uber or Lyft actually provide in each period?

Coverage

Nationwide except Arizona, Georgia, Maryland, Massachusetts, Minnesota, New York, Oregon, Pennsylvania, South Carolina, WashingtonAll platforms

Period 1 baseline 50/100/25 in most states; $1M during prearranged rides. But the state variation is real: NY runs 75/150/25 in Period 1, CA and MN require $30K property damage, CA and NY each add a $200,000 excess requirement, and NJ requires $1.5M during rides. Check your state's answer unit rather than assuming the national figure.
More details

Limits of this answer

Statewide Oregon figures are not verified.

Sources

What evidence do I need to prove I was actively on a ride when the accident happened?

Claim process

All platforms

Trip and app records can help establish whether you were waiting, en route to a pickup or on-trip. Preserve the trip record, time, trip ID and app-status screenshots before they change, along with available dashcam recordings. No single record conclusively determines insurance coverage or fault.
Sources

What if another driver caused the accident - whose insurance pays then?

Coverage

NationwideAll platforms

The at-fault driver's insurer is primarily responsible, regardless of your app status. Platform coverage may still matter in two ways: if the at-fault driver is uninsured or underinsured, the platform's UM/UIM coverage (where required) can respond; and in no-fault states like Florida, New York, New Jersey, and Minnesota, PIP pays your initial medical costs regardless of fault before any liability question is resolved.
Sources

What is the $2,500 deductible I keep hearing about?

Deductible

NationwideAll platforms

Both Uber and Lyft apply a $2,500 deductible to their contingent comprehensive/collision coverage nationally. If your car sustains $4,000 in damage on a covered trip, you pay the first $2,500 out of pocket. Note the gap: your personal policy deductible might be $500, but the platform's is $2,500 - five times higher - and the platform's is the one that applies while you are on the app.
Sources

What's the difference between the three periods or app statuses?

Coverage

All platforms

Period 0 (app off): personal policy only. Period 1 (app on, waiting for a request): platform provides lower limits, commonly 50/100/25; whether that coverage responds before your personal insurer depends on your state. Period 2 (request accepted, driving to pickup): full commercial coverage begins. Period 3 (passenger in car): full commercial coverage continues. The transition from Period 1 to Period 2 happens the instant you tap accept - which is why the timestamp on your trip record matters so much.
Sources

Uninsured and underinsured motorist

Uninsured motorist

CaliforniaUber & LyftOnline, waiting for a request

California's rideshare insurance statute does not require the platform to carry uninsured or underinsured motorist coverage while you are logged on without an accepted ride. Whether you actually have coverage for uninsured and underinsured drivers then is a separate question we have not resolved - your own policy or the platform's own terms may provide it.

Not required
By the state statute
Public Utilities Code 5433 imposes none for this period
Unresolved
Whether you have any
Depends on your policy and the platform's terms
Ask
Your own insurer
The only way to know what you carry
We found no state rule on this point.

That is not the same as no rule applying. Your policy or other laws may still matter.

More details

The full explanation

California's rideshare insurance statute does not require uninsured or underinsured motorist coverage while you are logged on without an accepted ride, in the sources we checked. That is not the same as confirming you have none - your own policy or the platform's own terms may provide it. Ask your insurer what you carry.

What could change

SB 371 amended Pub. Util. Code 5433 effective January 1, 2026.

Sources

Uninsured and underinsured motorist

Uninsured motorist

CaliforniaUber & LyftDriving to pick up a passenger

California's rideshare insurance statute does not require the platform to carry uninsured or underinsured motorist coverage while you are driving to a pickup. Whether you actually have coverage for uninsured and underinsured drivers then is a separate question we have not resolved - your own policy or the platform's own terms may provide it.

Not required
By the state statute
Public Utilities Code 5433 imposes none for this period
Unresolved
Whether you have any
Depends on your policy and the platform's terms
Ask
Your own insurer
The only way to know what you carry
We found no state rule on this point.

That is not the same as no rule applying. Your policy or other laws may still matter.

More details

The full explanation

California's rideshare insurance statute does not require uninsured or underinsured motorist coverage while you are driving to a pickup, in the sources we checked. That is not the same as confirming you have none - your own policy or the platform's own terms may provide it. Ask your insurer what you carry.

What could change

SB 371 amended Pub. Util. Code 5433 effective January 1, 2026.

Sources

Deductible

Deductible

FloridaUber & Lyft

The $2,500 deductible you may owe for damage to your own car is set by the platform, not by Florida. We looked at the state's rideshare insurance law and it does not address deductibles at all.

Not the state
Who sets it
The platform decides this amount
$2,500
What Uber and Lyft charge
For damage to your own car
Can change
Without a vote
No legislature has to approve it
We found no state rule on this point.

That is not the same as no rule applying. Your policy or other laws may still matter.

More details

The full explanation

Florida's rideshare insurance law does not set the deductible for damage to your own car - the platform does. We checked that law specifically; we have not checked every other insurance rule in the state.

What could change

Low near-term risk.

Sources

Deductible

Deductible

TexasUber & Lyft

The $2,500 deductible you may owe for damage to your own car is set by the platform, not by Texas. We looked at the state's rideshare insurance law and it does not address deductibles at all.

Not the state
Who sets it
The platform decides this amount
$2,500
What Uber and Lyft charge
For damage to your own car
Can change
Without a vote
No legislature has to approve it
We found no state rule on this point.

That is not the same as no rule applying. Your policy or other laws may still matter.

More details

The full explanation

Texas's rideshare insurance law does not set the deductible for damage to your own car - the platform does. We checked that law specifically; we have not checked every other insurance rule in the state.

What could change

Low near-term risk.

Sources

Injury coverage

Injury coverage

WashingtonDoorDash / Instacart

Washington's rideshare workers' compensation law does not cover food delivery drivers. That does not mean you have nothing - it means this particular law is not where your answer is.

Passenger service only
Who the law covers
Not food delivery
Check your platform
Where to look instead
DoorDash provides its own injury coverage
Not researched
Other Washington rules
We have not checked
We found no state rule on this point.

That is not the same as no rule applying. Your policy or other laws may still matter.

More details

The full explanation

Washington's rideshare workers' compensation law covers passenger service, not food delivery. That is not the same as saying delivery drivers have no coverage - check what your platform provides, and note we have not checked other Washington rules.

What could change

Platform or state programme - can change.

Sources

Rental and lost income

Rental and lost income

North CarolinaAll platforms

We did not find a North Carolina statute or administrative-code provision requiring a rental car during your claim. It's common industry practice, but not a legal mandate the way towing/storage protections are.

We found no state rule on this point.

That is not the same as no rule applying. Your policy or other laws may still matter.

More details

The full explanation

We did not identify a North Carolina rule requiring insurers to provide a rental car during a claim. Getting one is common practice and may be in your own policy, but it is not a state-mandated right the way North Carolina's towing/storage notice rule is.

What could change

Low near-term risk.

Sources

Storage (Minnesota)

Towing & storage

MinnesotaAll platforms

We did not identify a state rule setting a specific notice period. Your policy, claim circumstances, or other laws may still affect what notice is required.
We found no state rule on this point.

That is not the same as no rule applying. Your policy or other laws may still matter.

More details

What could change

Low near-term risk.

Sources

Storage (New York)

Towing & storage

New YorkAll platforms

We did not identify a state rule setting a specific notice period. Your policy, claim circumstances, or other laws may still affect what notice is required.
We found no state rule on this point.

That is not the same as no rule applying. Your policy or other laws may still matter.

More details

What could change

Low near-term risk.

Sources

Storage (Texas)

Towing & storage

TexasAll platforms

We did not identify a state rule setting a specific notice period. Your policy, claim circumstances, or other laws may still affect what notice is required.
We found no state rule on this point.

That is not the same as no rule applying. Your policy or other laws may still matter.

More details

What could change

Genuinely uncertain - depends on future legislative action.

Sources

Injury coverage

Injury coverage

WashingtonUber & LyftOnline, waiting for a request

Washington's workers' compensation does not cover a survivable injury while you are waiting for a request. But since June 2024, death benefits can reach families of drivers who die while logged on and waiting.

Wider for death
Than for injury
A real and unusual difference
Since 6 Jun 2024
When this changed
Beneficiaries may qualify
Conditions apply
What we have not read
See below
What we haven’t confirmed yet

This benefit is subject to conditions about the vehicle and the driver's location that we have not read. Contact L&I directly rather than assuming eligibility either way.

More details

The full explanation

Washington death benefits may reach families of drivers who die while logged on and waiting - a wider window than the injury coverage. Conditions apply that we have not verified. Contact L&I.

What could change

Platform or state programme - can change.

Sources

Uninsured and underinsured motorist

Uninsured motorist

WashingtonUber & LyftOnline, waiting for a request

Washington's rideshare law says you must have coverage for uninsured drivers and for your own medical bills while you are logged on - but only as much as other Washington laws require, and those laws let people turn some of it down in writing.

Required
But not a set amount
The law points at other laws instead of naming a figure
Can be declined
In writing
Washington lets people turn down some of this coverage
Ask
Your own insurer
The only way to find out what you actually have
What we haven’t confirmed yet

We could not work out how much of this coverage an individual driver ends up with. The law that sets it lets people decline parts of it in writing, and we have not traced how that works for a rideshare policy or who counts as the policyholder for that purpose. Ask your insurer directly rather than assuming you are covered.

More details

The full explanation

Washington requires coverage for uninsured drivers and for your own medical bills while you are logged on, but the law does not set an amount - it depends on your policy and on whether any of it was declined in writing. Ask your insurer what you actually have.

What could change

Chapter 46.72B was amended in 2025; re-check periodically.

Sources

Coverage by period

Coverage

OregonUber & LyftDriving to pick up a passenger · Passenger in the car

In Portland, an accepted ride requires $1 million of liability coverage plus $1 million for accidents caused by uninsured drivers. We have not confirmed what applies elsewhere in Oregon.

$1 million
If you injure someone or damage property
During an accepted ride, in Portland
$1 million
If the other driver can't pay
Stronger than most states
Portland only
What we verified
We have not checked the rest of Oregon
What we haven’t confirmed yet

We have not confirmed what applies outside Portland, or what covers you while you are logged on but have not accepted a ride. If you drive in Oregon outside Portland, we cannot tell you your requirements yet.

More details

The full explanation

We have verified Portland's requirements from the city's own code. We have not confirmed what applies elsewhere in Oregon, or what covers you while logged on and waiting - so we are not going to guess at either.

What could change

Oregon's regulatory approach may have changed; re-check for a statewide statute.

Sources

Claim process

Claim process

New YorkUber & Lyft

The Black Car Fund says some injury and lost-wage claims must be filed within 30 days. It does not say which ones - so call quickly rather than working out whether yours qualifies.

30 days
Some claims
The Fund does not say which
Call early
What to do
1-833-814-8590
Do not wait
Why
Working out if it applies takes longer than calling
What we haven’t confirmed yet

Which claims carry the 30-day deadline is not stated on the page we read. This appears on the Fund's accident support and legal referral page, not its workers' compensation page. New York no-fault separately has its own 30-day notice rule.

More details

The full explanation

The Black Car Fund says some injury and lost-wage claims must be filed within 30 days but does not say which. Call 1-833-814-8590 as soon as you can after an accident rather than working out whether it applies to you.

What could change

Programme terms can change.

Sources

Coverage by period

Coverage

MinnesotaDoorDash / Instacart

Minnesota's rideshare insurance law is written around trips carrying a passenger. Delivery work falls outside it. What does cover delivery instead is a question we have not answered.

Passengers only
What the law covers
Trips carrying a rider
Not delivery
What falls outside
Food and grocery orders
Unresolved
What covers delivery
We have not researched this
What we haven’t confirmed yet

This tells you Minnesota's rideshare law does not govern delivery. It does not tell you that delivery is unregulated, that no coverage is required, or that only the platform's own insurance applies. Those are separate questions we have not answered.

More details

The full explanation

Minnesota's rideshare insurance law covers trips carrying a passenger, so delivery work falls outside it. That does not mean delivery is unregulated or that you have no coverage - it means this particular law is not where the answer lives, and we have not found where it does.

What could change

Low near-term risk; amended in 2024.

Sources

Coverage by period

Coverage

NationwideDoorDashDriving to pick up the order · Order in the car

DoorDash covers you only once you have accepted an order, through to delivery. It does not publish how much coverage that is for the states we cover, so we are not showing a figure.

After you accept
When it starts
Not while you wait for offers
No figure published
How much
DoorDash does not say for our states
Your insurance first
Before you accept
DoorDash says yours is primary
What we haven’t confirmed yet

DoorDash's 'All Other US States' section gives no coverage amount. A widely repeated $1,000,000 figure comes from DoorDash's marketing page rather than the state-specific terms.

More details

The full explanation

DoorDash covers you once you have accepted an order, through delivery. While you are online waiting, DoorDash says your own insurance is primary. DoorDash does not publish a coverage amount for the states we cover, so we are not showing one.

What could change

Platform policy - can change without any law changing.

Sources

Coverage by period

Coverage

Nationwide except New YorkAmazon FlexActively delivering during a delivery block

Amazon provides commercial car insurance free to delivery partners everywhere except New York. It covers three things: harm you cause to others, accidents with uninsured drivers, and damage to your own car. Amazon does not publish the amounts.

Free
What it costs you
Amazon pays for it
Three kinds
What it covers
Others, uninsured drivers, and your own car
No amounts published
What we could not verify
Amazon does not say how much
What we haven’t confirmed yet

Amazon names the kinds of coverage but publishes no dollar limits, no deductible, and no insurer. A $1,000,000 liability figure, a $50,000 vehicle-damage figure, a $1,000 deductible and a named carrier all circulate without support from anything Amazon publishes.

More details

The full explanation

Amazon provides free commercial car insurance to delivery partners in every state except New York, covering harm to others, uninsured drivers, and damage to your own car. Amazon does not publish the amounts or the deductible, so we are not showing any.

What could change

Platform policy - can change without any law changing.

Sources

Coverage by period

Coverage

Nationwide except New YorkAmazon FlexActively delivering during a delivery block

Amazon's coverage applies only while you are, in its words, actively delivering during the delivery block. Amazon does not say what that includes - so we cannot tell you whether the drive to the station counts.

Actively delivering
Amazon's exact words
We are not going to reword it
Undefined
What it includes
Amazon does not say
The gap
What is unclear
Driving to the station, gaps between stops
What we haven’t confirmed yet

Amazon does not define the phrase. Whether it begins at block start, station check-in, first package scan, or departure is unknown, as is whether it ends at last delivery, block end, or return of undelivered packages.

More details

The full explanation

Amazon says its coverage applies only while you are 'actively delivering during the delivery block.' Amazon does not define what that includes, so we cannot tell you whether the drive to the station or the time between stops is covered.

What could change

Platform policy - can change without any law changing.

Sources

Total Loss (Texas)

Total loss

TexasAll platforms

Texas uses a total-loss formula based on repair cost plus salvage value compared against the vehicle's pre-accident value. We have not yet pinned the exact statutory citation, so treat the specific threshold as unconfirmed until we do.
What we haven’t confirmed yet

The exact Occupations Code / Administrative Code section number for the 100% formula wasn't pinned to a single official statute page in this pass - secondary legal sources agree on the formula, but the primary citation should be confirmed before this goes live.

More details

What could change

Low near-term risk, but re-check periodically.

Sources

Deductible

Deductible

Uber & LyftDriving to pick up a passenger · Passenger in the car

If qualifying covered vehicle damage does not exceed the applicable deductible, there ordinarily is no payment under that contingent physical-damage coverage.

Covered damage
At or below deductible
Ordinarily no physical-damage payment
Eligibility
Still required
Personal comprehensive and collision plus qualifying period
Estimate
May change
Supplements or valuation
What we haven’t confirmed yet

The applicable deductible and final covered-loss amount depend on policy and claim facts. Uber’s Vehicle Marketplace exception means $2,500 is not universal.

More details

The full explanation

A deductible is the portion of a covered loss the insured bears before benefits become payable. Uber and Lyft list a $2,500 deductible for ordinary qualifying contingent comprehensive and collision coverage. Personal comprehensive and collision, a qualifying app period, and other policy terms remain necessary. Uber lists a Vehicle Marketplace exception to its ordinary deductible. If the final covered damage is no greater than the applicable deductible, that physical-damage coverage ordinarily pays nothing. An initial estimate may change after supplements, hidden damage or total-loss valuation. This does not decide fault, a separate liability claim, whether to repair or whether to submit a claim.

What could change

Platform terms and individual policy coverage may change.

Sources

Coverage by period

Coverage

Instacart

Instacart accepts auto-liability claims and carries insurance for certain auto-liability exposures. Its public materials do not establish a general benefit that repairs a shopper’s own vehicle.

Claim form
Available
Instacart accepts auto-liability incidents
Your policy
Still needed
Contractors obtain applicable auto liability coverage
Company insurance
Limited inference
Not a shopper car-repair promise
What we haven’t confirmed yet

The public materials reviewed do not establish a general shopper vehicle-damage benefit or publish policy limits, deductibles, trigger periods or guaranteed benefits. A submitted auto-liability claim does not guarantee payment.

More details

The full explanation

Instacart accepts auto-liability claims and carries insurance for certain auto-liability exposures. Its public materials do not establish a general benefit that repairs a shopper’s own vehicle.

What could change

Platform policy - can change without any law changing.

Sources

Rental and lost income

Rental and lost income

Lyft

Lyft Flexdrive rental coverage depends on the app period, state and rental agreement; the documented ordinary Flexdrive physical-damage deductible is $1,000 where that coverage applies.

App status
Separate coverage stages
Offline, waiting, en route/on-trip
$1,000
Ordinary Flexdrive physical-damage deductible
Where applicable
Protection plan
Not insurance
May reduce damage charges
What we haven’t confirmed yet

Personal-use priority, partner terms, protection-plan availability and a particular charge depend on state, market and agreement. No replacement or continued eligibility is established.

More details

The full explanation

Flexdrive is part of Lyft Express Drive. Personal use with the app off, waiting for a request, and en route or on-trip have different insurance questions. Personal-use coverage and priority vary by state and rental agreement. Flexdrive vehicle-damage protection may apply up to actual cash value or repair cost, subject to terms; Lyft documents an ordinary $1,000 physical-damage deductible where applicable. Active rideshare liability retains Lyft state and period rules. Optional Flexdrive protection plans are not insurance; they may reduce accidental-damage charges, depending on plan and market. Outstanding charges may reduce or consume an Express Drive deposit, but a charge is not automatic and responsibility depends on the agreement, fault and damage determination and plan. Report collisions to Lyft. For Flexdrive damage, report a drivable vehicle to its pickup branch or use Flexdrive roadside assistance if disabled. An inspection or temporary removal is possible; no replacement or continued eligibility is promised.

What could change

Rental programs, partner terms and market availability may change.

Sources

Rental and lost income

Rental and lost income

Uber

Insurance included with an approved Uber rental depends on the partner; Uber’s on-app commercial rideshare coverage is separate.

Hertz
Auto insurance included
Partner-specific
Avis
Liability insurance on eligible weekly rentals
Partner-specific
Uber commercial coverage
On-app
Separate from rental insurance
What we haven’t confirmed yet

The exact partner policy, personal-use coverage, deductible, protection plans, charges and replacement terms require the specific rental agreement and state context.

More details

The full explanation

Uber’s Hertz Vehicle Marketplace program says auto insurance, basic maintenance and unlimited miles are included. Uber’s Avis program says eligible weekly rentals include liability insurance, basic maintenance and unlimited miles. These are partner-specific offers, not one identical insurance policy. Uber separately maintains applicable commercial rideshare insurance while on-app, subject to period and state terms. Qualifying Vehicle Marketplace rentals may have a $1,000 comprehensive/collision deductible; do not apply it to every rental or loss. The rental agreement controls partner insurance and damage responsibility. After a crash follow Uber reporting and partner-specific accident and roadside instructions. A damaged vehicle may be inspected or temporarily unavailable; no replacement or continued eligibility is promised. Uber’s insurance does not reimburse a paid rental after a driver’s personally owned car is damaged.

What could change

Rental programs, partner terms and market availability may change.

Sources

Claim process

Claim process

Uber & Lyft

The public Uber and Lyft accident-report pages reviewed do not make a police report a universal prerequisite to opening every platform claim.

Platform claim
Separate from
Legal police-report duty
Police number
If available
Save it
No universal prerequisite
Reviewed pages
State law may still require a report
What we haven’t confirmed yet

No nationwide legal crash-reporting threshold or state-by-state prerequisite has been established. Requirements depend on the state and accident facts.

More details

The full explanation

Uber tells drivers to contact police or paramedics if there are injuries or damage and to save a police-report number if one exists. The Uber Driver app separately accepts a crash report; Lyft has an accident-report process to start a claim of loss. Neither reviewed platform page says a police report is required for every claim. The absence of a report does not itself prove a claim cannot be submitted. Legal crash-reporting duties vary by state and facts, so the platform process does not waive them. Photos, contact and insurance information, and trip or app-status records may help document the event.

What could change

Platform terms and individual policy coverage may change.

Sources

Rental and lost income

Rental and lost income

Uber & Lyft

Not automatically. The coverage that repairs your car is not the same as coverage that replaces your earnings.

$2,500
Uber Vehicle Interruption Coverage
optional purchased product, lump sum, vehicle inoperable 24+ hours, where available
24 hours
minimum inoperability
before VIC applies
What we haven’t confirmed yet

We have verified what the platforms say they sell. We have NOT verified whether you can recover lost earnings from an at-fault driver in your state, how such a claim would be measured, or what records would be required. That is a legal question that varies by state and by the facts of the crash, and we have not researched it. We name Uber's injury-side products only in general terms here, because this row's sources cover vehicle downtime and Lyft's first-party coverages; the injury products are described on Uber's main insurance page.

More details

The full explanation

Platform vehicle-damage coverage does not pay for income lost while your car is off the road. Uber sells Vehicle Interruption Coverage separately where available. Lost earnings from an at-fault driver depend on your state and circumstances.

What could change

Optional products are added and withdrawn by state, and their pricing changes. We deliberately do not publish the per-mile price on the page: it is subject to change and this answer is about who pays a driver who cannot work, not what the product costs. Do not confuse the two Uber products - Vehicle Interruption Coverage covers a car off the road; Optional Injury Protection covers an injury. They are priced separately.

Sources

Can Uber or Lyft use my independent contractor status against me in a claim?

Rideshare basics

Nationwide except CaliforniaAll platforms

As a general rule, platforms use contractor status as a defense against third-party liability claims. California's driver-classification rules differ and we have not researched them, so this answer may not apply if you drive in California.
Secondary sources only

We did not find a primary source confirming this point in our research. The information below is supported by secondary sources. Treat it as a starting point and verify it for your specific situation.

What we haven’t confirmed yet

California's Prop 22 and AB 5 have altered TNC driver classification in that state specifically - not yet researched, and may change this answer for California drivers.

Sources

Do I have to report an accident to Uber or Lyft?

Rideshare basics

NationwideAll platforms

Uber's own page instructs drivers to report a crash through the app "as soon as it's reasonable to do so" - not a fixed deadline, but a stated expectation. Lyft's accident-report page describes the same kind of process without stating any timing expectation. Uber's published deactivation policy separately lists crash reports during a trip as a review trigger; we have not found an equivalent statement from Lyft, so treat that as unconfirmed rather than absent.
What we haven’t confirmed yet

Uber's own wording is "as soon as it's reasonable," not a fixed number of hours; a 24-hour figure circulates in driver blogs and law-firm sites but we could not confirm it against Uber's or Lyft's own policy, so we're not repeating it as fact. We have not found a Lyft policy statement equivalent to Uber's about unreported crashes as a review trigger - that may reflect a real difference or only a gap in what we found.

Sources

How long do I have to file a claim after an accident?

Claim process

All platforms

Filing deadlines vary by state AND by claim type - the window for a no-fault/PIP claim, a property damage claim, and an injury lawsuit are often three different numbers in the same state. We have verified Florida only. For every other state we'd be guessing, so we won't. Check with your state insurance department or an attorney.
Secondary sources only

We did not find a primary source confirming this point in our research. The information below is supported by secondary sources. Treat it as a starting point and verify it for your specific situation.

What we haven’t confirmed yet

STATE-BY-STATE DEADLINES NOT YET RESEARCHED. Only the Florida change is sourced here. Each state we cover needs its own statute of limitations research across three claim types (PIP, property damage, bodily injury). This is a full research thread, not a single answer.

Sources

What should I do immediately after an accident to protect my claim?

Claim process

All platforms

When safe, photograph damage to the vehicles, including your own, and the accident location. Collect the other involved parties’ contact and insurance information. Save the police-report number if one exists. Preserve trip/app-status records and report through the appropriate platform channel. Uber recommends reporting through the Driver app; Lyft provides an accident report. These records can help the investigation but do not conclusively determine coverage or fault.
What we haven’t confirmed yet

A definitive, jurisdiction-specific at-scene checklist has not been assembled - state accident-reporting thresholds (when a police report is legally required) vary and are not yet researched.

Sources

Will filing a claim or reporting an accident affect my rating or get me deactivated?

Rideshare basics

NationwideAll platforms

Uber lists reports of a crash during a trip under unsafe driving as a reason for an account safety review. Uber's vehicle-reactivation guidance calls for repair photos showing the vehicle has been repaired. Vehicle reactivation is separate from the outcome of an account safety review. Lyft says flagged accounts may be temporarily held during review and permanent deactivations can be appealed. These statements do not predict a driver's outcome or a decision deadline.
What we haven’t confirmed yet

We have not verified a fixed decision timeline, how fault predicts permanent removal, or rating impact.

Sources

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ClaimedUp provides educational information and does not provide legal advice, insurance advice, claim representation, or coverage determinations. Coverage and claim outcomes depend on individual facts, policy language, applicable law, and other circumstances.