Rideshare and delivery claims in North Carolina.

What North Carolina law says about coverage, deductibles, storage, and total loss after a rideshare or delivery accident. Plain English, with the source behind each answer.

Coverage

Coverage by period

Verified in part.One element of this answer has not been re-checked. See the notes.
While you are logged on and available but have not accepted a ride, North Carolina requires at least $50,000 of coverage if you injure one person, $100,000 per accident, and $25,000 for property damage. Coverage for uninsured and underinsured drivers is also required during this period.
Limits of this answer

What we have not checked: North Carolina raised its general car insurance minimums in July 2025. We have not confirmed whether that changed these rideshare figures, so check before relying on the exact numbers.

What could change: North Carolina raised general auto minimums to 50/100/50 effective July 2025; whether the rideshare figures were conformed is unverified.

Checked 2026-08-25

Coverage by period

From the moment you accept a ride until it ends, North Carolina requires at least $1,000,000 of primary commercial coverage.
Limits of this answer

What we have not checked: This covers harm you cause to others. Damage to your own car is a separate question.

What could change: Low near-term risk.

Checked 2026-08-25

Coverage by period

Partly verified.What we confirmed is below. What we have not checked is named in the notes.
DoorDash covers you once you have accepted an order, through delivery. While you are online waiting, DoorDash says your own insurance is primary. DoorDash does not publish a coverage amount for the states we cover, so we are not showing one.
Limits of this answer

What we have not checked: DoorDash publishes figures for Boston, North Dakota, Indiana, Kentucky and West Virginia. None of the states we cover is among them, and the general section gives no amount. A widely repeated $1,000,000 figure comes from DoorDash's marketing page rather than the state-specific terms.

What could change: Platform policy - can change without any law changing.

Damage to your car

DoorDash's insurance does not cover damage to your own vehicle. DoorDash's own page says those damages are your responsibility and should go to your own insurer, subject to what your policy covers. This is different from Uber and Lyft, which do offer something for your own car - though only if you already carry comprehensive and collision, and with a $2,500 deductible. DoorDash also warns on the same page that a personal policy may not cover you while you are delivering. So this is not a case where the platform declines and your own insurer picks it up. Whether you are covered depends on your policy.
Limits of this answer

What we have not checked: Whether your own policy covers delivery driving depends on your policy. Ask your insurer about delivery specifically - not just rideshare.

What could change: Platform policy - can change without any law changing.

Coverage by period

Partly verified.What we confirmed is below. What we have not checked is named in the notes.
Uber describes Uber Eats coverage on the same page as rideshare, but says the amounts vary by state. We have verified the New York exclusion and have not yet verified the other states we cover.
Limits of this answer

What we have not checked: Uber states that coverages and limits vary by state. We have verified the New York delivery exclusion and have not verified how this applies in the other ten states we cover.

What could change: Platform policy - can change without any law changing.

Coverage by period

Partly verified.What we confirmed is below. What we have not checked is named in the notes.
Instacart says shoppers are responsible for their own auto liability insurance, and it accepts auto claims. What coverage Instacart itself provides, when it applies, and whether it protects you are unverified - so we are not showing figures.
Limits of this answer

What we have not checked: We could not confirm any coverage amount, what triggers Instacart's coverage, its terms, or whether it protects you rather than Instacart. Different accounts of this contradict each other and none of them come from Instacart, so we are not showing figures.

What could change: Platform policy - can change without any law changing.

Coverage by period

Partly verified.What we confirmed is below. What we have not checked is named in the notes.
Amazon provides free commercial car insurance to delivery partners in every state except New York, covering harm to others, uninsured drivers, and damage to your own car. Amazon does not publish the amounts or the deductible, so we are not showing any.
Limits of this answer

What we have not checked: Amazon names the kinds of coverage but publishes no dollar limits, no deductible, and no insurer. A $1,000,000 liability figure, a $50,000 vehicle-damage figure, a $1,000 deductible and a named carrier all circulate without support from anything Amazon publishes.

What could change: Platform policy - can change without any law changing.

Coverage by period

Partly verified.What we confirmed is below. What we have not checked is named in the notes.
Amazon says its coverage applies only while you are 'actively delivering during the delivery block.' Amazon does not define what that includes, so we cannot tell you whether the drive to the station or the time between stops is covered.
Limits of this answer

What we have not checked: Amazon does not define the phrase. Whether it begins at block start, station check-in, first package scan, or departure is unknown, as is whether it ends at last delivery, block end, or return of undelivered packages.

What could change: Platform policy - can change without any law changing.

Deductible

Deductible

Both Uber and Lyft apply a $2,500 deductible to coverage for damage to your own car. So if your car takes $4,000 of damage on a covered trip, you pay $2,500 and the platform covers the rest. That figure is set by the platforms themselves, not by any state.
Limits of this answer

What we have not checked: Lyft publishes different arrangements in Arizona, Nebraska and Maryland. If you drive there, check Lyft's own page.

What could change: Platform policy - can change without any law changing.

Personal policy exclusions

Personal policy exclusions

Most states let insurers exclude rideshare driving through policy wording. North Carolina puts it directly in the statute: an insurer may exclude liability coverage, no-fault benefits, uninsured and underinsured motorist coverage, medical payments, comprehensive, and collision while you are driving for a platform. That is worth knowing because it means the gap is not an oversight or a technicality. It is the expected arrangement, and closing it is up to you. Ask your insurer whether they sell a rideshare add-on, and ask before you need it.
Limits of this answer

What we have not checked: The law permits the exclusion; whether your particular policy uses it depends on your policy.

What could change: Low near-term risk.

Checked 2026-08-25

Personal policy exclusions

This catches more drivers than anything else on this site. The platforms' coverage for damage to your own car sits on top of your personal policy. It only exists if you already carry comprehensive and collision yourself. If you carry liability only, there is nothing to sit on top of - the platform's coverage never starts. Separately, most personal policies exclude driving with the app on at all. Some insurers sell an add-on that covers it, and it has to be bought before a loss.
Limits of this answer

What we have not checked: Whether your own policy excludes app-on driving depends on your policy. Several states write that permission directly into law.

What could change: Platform policy - can change without any law changing.

Personal policy exclusions

Verified in part.One element of this answer has not been re-checked. See the notes.
If you bought a rideshare add-on for your personal policy, do not assume it covers delivery. DoorDash warns on its own site that such an add-on may not provide complete coverage while you deliver. Its example: the add-on might cover damage to your vehicle before you accept an order, but not during an active delivery. When you call your insurer, ask about delivery specifically. Asking about rideshare may get you an answer that does not apply.
Limits of this answer

What we have not checked: Whether DoorDash's coverage sits before or after your own policy is not stated for the states we cover, and we have not resolved it.

What could change: Platform policy - can change without any law changing.

Personal policy exclusions

Worth knowing before it matters rather than after. Amazon's FAQ says that if anyone other than the Amazon Flex delivery partner is driving when an accident occurs, the claim for any losses will be denied. If you are renting or borrowing a car to deliver, Amazon says you need to make sure you have the required coverage yourself.
Limits of this answer

What we have not checked: Amazon does not say what happens if a second registered delivery partner is driving, or how it verifies who was driving. It also does not say whether your own policy would respond in that situation.

What could change: Platform policy - can change without any law changing.

Injury coverage

Injury coverage

Partly verified.What we confirmed is below. What we have not checked is named in the notes.
DoorDash automatically provides injury coverage for you while delivering, at no cost. We have not confirmed the benefit amounts, so we are not showing figures.
Limits of this answer

What we have not checked: We have not confirmed the benefit amounts or caps from DoorDash's own policy documents. Figures circulating elsewhere are not something we can stand behind.

What could change: Platform policy - can change without any law changing.

Injury coverage

Uber's Optional Injury Protection is a product you buy, not something you have automatically. Uber says it is available in 42 states and is not offered in all of them. It costs $0.024 per mile for drivers in passenger vehicles, charged only on miles during a trip or delivering an order. In Washington it is $0.022. In a few states Uber provides injury coverage automatically instead - California, Massachusetts and Minnesota among them. Check your state's answers before buying something you may already have.
Limits of this answer

What we have not checked: Uber does not publish which 42 states. If you cannot find the option in your Driver app, that may be why.

What could change: Programme terms can change.

Other states

Rules differ enough between states that an answer from somewhere else can point you wrong. Here is where else we have researched.