Uber's own deactivation policy lists a driver being reported for a crash during a trip as one of the reasons an account can lose access, under its "unsafe driving" category - whether or not you were at fault.
Lyft says flagged accounts may be temporarily held during review, and permanent deactivations can be appealed.
What Uber's policy actually says
Uber's published deactivation policy lists reports that a driver was involved in a crash during a trip as a factor that can trigger a safety review. Uber's vehicle-reactivation guidance calls for repair photos showing the vehicle has been repaired. That does not guarantee the outcome of an account safety review.
Some widely repeated claims - like a fixed number of accidents in a fixed number of years automatically triggering deactivation - are not things we found in Uber's own published policy. We're leaving them out rather than repeating them as fact.
If it happens to you
Follow the platform's review or appeal instructions and provide the evidence requested. We have not verified a fixed decision timeline.
Lyft
Lyft says flagged accounts may be temporarily held during review. Permanent deactivations can be appealed; an appeal does not guarantee reinstatement.
Do I have to report an accident to Uber or Lyft? →
Uber's deactivation policy is national - but what your coverage pays during a trip still depends on your state. Open your state and jump straight to what we have verified.
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